4.9
rating out of  231  reviews
221
4
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User profile - les henderson.
les henderson
Great place to look for a new bike, staff are very helpful. Test rode my first e-bike they are just amazing. Time to splash the cash
3 years ago
User profile - Patrick Singleton.
Patrick Singleton
Great service, the lads went above and beyond to get my bike fixed up. Runs like new now. Thanks
3 years ago
User profile - Mad Max.
Mad Max
Amazing experience of my wife's bike purchases. Couldn't fault the customer service and team. Highly recommend using them.
3 years ago
User profile - Bill Curry.
Bill Curry
Great service from Alex and Tom at Trek. Very knowledgeable in helping me choose and set up a new bike.
3 years ago
User profile - michael hayne.
michael hayne
Had a puncture in my tubeless tyre,wouldnt seal,popped into the store and the lads sorted it out,no charge!
3 years ago
User profile - Tom Chilcott.
Tom Chilcott
Such amazing group I had a small delay on my ebike they whent all to get it for me extremely happy. Top team and great shop. Full of great knowledge as well
3 years ago
User profile - D.
D
Superb buying experience, team very friendly and knowledgeable. Tom is a credit to your team. Thank you!
3 years ago
User profile - Louella Oherlihy.
Louella Oherlihy
Trek Poole give the best service and are always keen to help and solve any bike problems I may have. Thank you x
3 years ago
User profile - David Robinson.
David Robinson
Very friendly and helpful staff. Great recommendation on a bike that was right for my needs and didn't try to sell a pricier bike that was not needed.
3 years ago
User profile - Michael Roberts.
Michael Roberts
Clean and modern store with helpful and knowledgeable staff.
3 years ago
User profile - Peter Ruscoe.
Peter Ruscoe
The service technician was excellent and g by e resolved my issue there and then.
3 years ago
User profile - Kev J.
Kev J
Really helpful & knowledgeable staff, thank you for sorting me out with my chain problem. The store also has local road / MTB and family cycle routes that you can QR to your phone, great initiative!
3 years ago
User profile - Andy Brown.
Andy Brown
Great bikes and then service to back it up with parts availability for wheel upgrades etc
3 years ago
User profile - oj mac.
oj mac
I’m here on holiday and popped in for a replacement bike mount for my bontrager flare light . They didn’t have any in stock and couldn’t guarantee their next order would be in before i left so they gave me a spare they had free of charge . Super friendly and I really appreciate their kindness helping me out . Next time I visit and need anything they will be top of my list .
3 years ago
User profile - Monkey Funk.
Monkey Funk
Picked up a Roscoe, last weekend. Got a nice fox shirt and Gloves as well. The right bike isn't as easy to find as it used to be because of surply, but if you have a gander in the Treck store , I'm sure they'll find something to suit.
3 years ago
User profile - matt F.
matt F
Great Service, would recommend.
3 years ago
User profile - Sandy Turner.
Sandy Turner
Had a fall this morning off my cycle and called into Trek -who very kindly sorted my bent mud guard - I was soon on my way again - very helpful team - huge thanks
3 years ago
User profile - T P.
T P
Delivered a great service in good time, what more could you want, a great customer service experience. Thanks
3 years ago
User profile - Bev Colbert.
Bev Colbert
Friendly and efficient. Fabulous range of bikes and accessories. Really happy with my 2 bikes and free tune up service.
3 years ago
User profile - Peter Maycock.
Peter Maycock
Excellent customer service and v friendly staff. V impressed with my new bike
3 years ago
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