4.9
rating out of  195  reviews
185
4
1
1
4
User profile - John Taggart.
John Taggart
Great bunch of lads at trek poole. Very helpful and in a great location. Particularly liked the option to test ride a bike before purchasing.
Review photo
a year ago
User profile - Mchloe 071.
Mchloe 071
This bike shop is brilliant. The staff are friendly and very helpful. I accidently bought the wrong colour bottle cage for my partner so I emailed Trek and they sorted it out straight away. Mine and my partners bikes are great apart from there's not much grip on the tyres. I do recommend it though
a year ago
User profile - Candi Abbott.
Candi Abbott
Thanks to Trek Poole for helping with the new eBike & getting it set for some dog pod adventures for our furry boy post surgery
Review photo
a year ago
User profile - Cesar Piotto.
Cesar Piotto
Very good
a year ago
User profile - Henry A J Hill.
Henry A J Hill
I recently bought a bike from this Trek store (which I love) and I have to say that I think the buying experience was just about as good as you can get. They have a really supportive team who are also knowledgable and happy to answer the many questions that I had about the specs of my bike etc. If you're considering a new bike and in the area, I'd definitely recommend popping by for a chat. It's worth mentioning that they also do general servicing of bikes and whilst I don't currently have experience of using this service, I've been so impressed that I may even take my Canyon in for it's yearly MOT (even though that sounds like sacrilege).
a year ago
User profile - James Smith.
James Smith
Friendly and quick service.
a year ago
User profile - Peter L.
Peter L
Super friendly service and great support. Oh and great bikes!!
a year ago
User profile - Mike Goodchild.
Mike Goodchild
Great sales and service
a year ago
User profile - Nick Lerway.
Nick Lerway
Great service and support from Alex in the Poole store. Trek offer innovative products and great value for money. The in store service is backed up by the team in Milton Keynes where I’ve had fast and professional support from Tam and Sue (amongst others) on many occasions.
Review photo
a year ago
User profile - Mzazi.
Mzazi
Excellent service from friendly and helpful staff, very impressed with their attentive service and helping me to find the correct product
a year ago
User profile - Damien Waplington.
Damien Waplington
Great place to go for advice or anything you need for your bike friendly and plenty to choose from
a year ago
User profile - Graham Wyllie.
Graham Wyllie
Excellent in every respect
a year ago
User profile - Paul Toomer.
Paul Toomer
I love these guys. If you want professional help and tip top service, Trek Poole is the place to go. Simple as that.
a year ago
User profile - Scott Wilkinson.
Scott Wilkinson
Helpful and friendly, spot on shop and staff
a year ago
User profile - Ian Diffey.
Ian Diffey
Great service and always helpful
a year ago
User profile - Ian Thompson.
Ian Thompson
Great bunch of people A***
Review photo
a year ago
User profile - Ed Price.
Ed Price
I needed an out front mount for my 2018 trek madone. I had ordered the part from wiggle, but when it arrived it didn’t fit (the angle of fitting on the bars has changed in more recent models). I went to trek in Poole and the guys in there sorted the problem out with the right part within 5 minutes. Great shop!
a year ago
User profile - coke classic.
coke classic
Very knowledgeable, professional and helpful
2 years ago
User profile - Alex Compton.
Alex Compton
Really helpful, knowledgeable and honest with what work needed to be done. Competitive pricing.
2 years ago
User profile - Sarah Lathbury.
Sarah Lathbury
I love the guys at Trek Poole. My husband and I have been using them for the last couple of years to service our bikes, and have bought a few bits from them. They always do a great job, are flexible, and give us handy tips and advice. We mostly deal with Piers who is always happy and good fun to chat to, the whole team at this branch are brilliant too. You won’t be disappoint with your shopping or service experience with these guys.
2 years ago
60