Shayla Hand
Great deal on mulch, but delivery times are incorrect and customer service is seriously lacking. I had to reach out to ask when my order was coming after it didn't show up in the promised timeframe twice. They never proactively communicated that my order was delayed. Only order from here if you're not in a hurry.
John Graham
Great communication with Mulch Direct. I rated 3. The shipping company they used . scheduled appointments for drop off and did not show up. Twice they did this. Then they can for delivery with out notification. Was not home. Poor communication with the shipping company. Maybe be they have changed shipping companies
George hardgrove
Mulch was as stated so no problem there. Delivery company was another problem. Couldn't give me a correct delivery date. Then changed my street number. Only one driver on an 18 wheeler in a residential area. Had to help driver to get pallets on tailgate lift. I had asked for a smaller truck but they said not available , so if in SW Florida area be prepared to help driver .
Ryan Gholston
Ordered the black rubber mulch. Paid less but mulch had lots of white tread in pellets.
Will Ellis
They promised 1 to 2 week delivery.. got it in 3 1/2 but thy dropped it at the bottom of my street with no option to put it in my driveway? 1 1/2 ton of mulch that I now have to figure out how to carry 50 yards up my driveway. Terrible communication.. run far away!
