4.7 rating out of 356 reviews

User profile - Tyler Bridges.
Tyler Bridges
I’m the kind of person who wants to know everything before making a big decision—especially something like buying a bike. I was looking for something that would help me stay healthy, still let me ride with my family, and that I could customize however I wanted. The team here was amazing. Hector and Tyler spent close to five hours with me, answering all my questions, helping me test out bikes, and walking me through gear options. What I really appreciated was that I never felt pressured to buy anything. They just seemed genuinely excited to share their love of biking with someone new. They showed me a bunch of options across different price points and use cases, and really took the time to help me figure out what would work best for me. It was honestly such a great experience—this is definitely going to be my go-to bike shop from now on!
a month ago
User profile - Jonathan Follmer.
Jonathan Follmer
Very friendly and great customer service. Visited with a tire question and the staff was very helpful.
a month ago
User profile - Syed Ali Raza.
Syed Ali Raza
They fixed my son bicycle in few minutes and did not charge us.
2 months ago
User profile - Jerry West.
Jerry West
Service staff listened to my description of the problem I was having with the disc brakes on my bike and quickly diagnosed the source of the problem. Work was completed in two days and I was back on the road.
2 months ago
User profile - Anne Reis.
Anne Reis
Just stopped in for some help with an extremely tight gear shifting issue. Tyler took the time to assess the problem and do a bit of an adjustment. He loosened the shifter for me, was super pleasant and knowledgeable….Very honest, to boot. I would highly recommend.
3 months ago
User profile - Miguel Figz.
Miguel Figz
Great customer service, Jacob and Martin are real cool guys and know their stuff. Was extremely happy with the process and purchases.
3 months ago
User profile - Matt Sabine.
Matt Sabine
Quick and reliable service
4 months ago
User profile - jane andraka.
jane andraka
Clean, bright, well stocked dealership will very friendly, helpful and knowledgeable people. love my fuel exe!
5 months ago
User profile - Jerry Vea.
Jerry Vea
Zach in the repair shop at Trek Ellicott City took great care of our bikes. He was very knowledgeable and also provided excellent help with recommended repairs and purchases. 5 stars for Zach and Trek Ellicott City.
7 months ago
User profile - Lina K.
Lina K
Staff is really nice and Knowledgeable and attentive! Not pushy either which I really appreciate!
7 months ago