4.7 rating out of 368 reviews
Aayush Kubavat
Great color options for the bike, but even better service from the staff (shoutout to Abraham!) I had a much better experience here than local bike shops.
Andy Lowe
I brought my 1992 Cannondale M500 over for a missing front wheel quick release skewer. The technician quickly found a replacement, installed it, adjusted the brakes and ran tests. All done in minutes. I pulled out a credit card to make payment. Surprise! The friendly fellow declined. It definitely made my day. I promised myself to return to the store for the next purchase. My heartfelt thanks to the guys.
Update: I was having the ancient bike serviced before passing it onto my son in Brooklyn. Now my son happily commutes on the bike to work 5 days a week.
Nicolas Catt
Tobias has helped me over and over again! Today, he was a saint! I have a race coming up and he helped me big time! These guys TRULY are the best! Tobias will truly help customers, will do what’s best for you and I couldn’t be happier with him and this shop! Highly highly recommend! Thank you Tobias!
Thomas Kendrick
GRRREEAATT!!!
Sara Fox
Abraham was amazing! He was so patient with my son and I when we came in to purchase a new bike. He answered all of our questions, gave us great advice about how to select the best bike for our needs, and even took the time to put all of the accessories we bought on the bike. As soon as we got home, my son was so excited to ride around the neighborhood on his new wheels. We had such a great experience and hopefully we will be back in a few years when he outgrows his new bike. We also love the grogram that allows us to save on new bikes as he grows. Thanks for a great and easy experience, Abraham!
Alysa Simms
To ias was incredibly helpful. He immediately suggested some better tire options, which allow me to ride on more variable terrain. He was knowledgeable and kind. I’m very happy with my road bike updates!
Linda Kelley
new to area. Needed new front tire, tubeless 700x32c. one suggested shop wanted to see the bike order the tire. At Trek Mathias (sp) had me in and out with a new tire, same brand as the rear in 10 minutes including a brief lesson on changing a tubeless on the road. Excellent (Actually Jim not Linda)
TK
No better place for bike service and care
tamil1001
Employees including Abraham were very friendly, knowledegable, and helpful. Highly recommend this store.
M. Evans
Haven’t bought a bike in over 10 years and decided to check the Trek stores. I learned a bit at the Key Highway location but came here in hopes to finalize my choice with a model they had in stock. Abraham was a tremendous help in helping me find a bike suitable for me and my riding preferences and price point. We tested a few and he matched me with a Verve, helmet, and lock, all while filling me in on important maintenance and other safety practices. We ordered it online and it was set for pickup within 7 days.
When I picked up the bike later that week, Tyler and a gentleman (a tall brotha) made sure I was comfortable operating it before I left and the tall one even broke the bike down to help fit in my car. I’ve had a wonderful experience with Trek stores, staff, and the bike so far! Definitely recommend!