4.7 rating out of 390 reviews
mike logsdon
Super great personal service. They really love what they do, and it shows! They eat, ,drink, sleep Bikes !! You have to stop there!! Brandon the lead tech bike repair guy and the rest of staff are top notch, they listen and give you correct advise and are super knowledgeable in every aspect .. Words can't say enough of what this shop brings to the Riding Industry !! Thanks again for everything
sharif s
Excellent service, very knowledgeable service team and they graciously stayed past closing time to help me. It’s a great store and happy we have it nearby.
Jin Ahn
I took my 8 ys old twins to test out the real 2 wheel bike for their first time. Shop was clean and nice but most impressed part of visit was the workers there. I talked 2 different people, they are all super helpful and professional. Bike was expensive, but it was great experience for me and kidz. Rep even taught my kidz how to start to practice their first 2 wheel bike in the shop. I highly recommend this place.
A. Barkett
I’ve been going to this repair shop for a few years, but this past repair they really went above and beyond. I realized while getting set up for the first ride of the year that I didn’t have my front axel. I went into the repair shop to get a new one, and they didn’t have it in stock so had to order my part. Brandon GAVE ME THE AXEL OFF HIS BIKE so I could go on my first event while he ordered it. How cool is that? Thanks Brandon!!
MD Halim
We have purchased five bicycles from this store so far, and this time I bought three bikes at once. The location is very convenient for us, the store has a great selection, and the employees are always friendly and helpful. Overall, we have had a very good experience, which is why we keep coming back. I would definitely recommend this store to others.
The only difference this time was that the three bikes were sold at their regular price, and we did not receive any additional discount. On my previous purchases, the manager gave me a very good discount on top of the listed price, so I was hoping for something similar this time as well. Still, overall this is a great store with a nice collection and very good staff.
Jessica Brooks
Brandon was awesome! I already had my bike picked out online and went to view it in person. He knew exactly what I needed to make it perfect! He recommended products that would benefit me while being honest about things I didn’t need. He installed everything for me, and he interacted with my kids and let them ride bikes around the store while he got mine situated. He helped me load up on my bike rack after everything was done, and he was all around just a super cool guy to talk to. And I LOVE my new bike! 10/10 experience. Thank you Brandon!
Scott Cocolin
My son purchased his first bike here, a Marlin 5. Actually it’s his 6th bike at 14yo but it’s “his job earnings money” that makes it his first shopping experience. He did a few upgrades before leaving but the customer service was so top notch that I came back a few weeks later to purchase a Marlin 6 for myself (my 4th bike at 52yo), I still have my first purchased bike I got at 15yo, a yellow/black speckled Trek 6000 from 1989.
Jeff Mitchell
awesome staff / they do great work
derrick restivo
Amazing experience start to finish. After my initial visit I received an email with a quote for the bikes I had been looking at. The next day I received a follow up phone call. I mentioned that I was leaning toward a purchase of a bike from a competitor that was kind of hitting a sweet spot between the two bikes in their shop. The manager then searched nearby Trek stores and found a bike that more closely fit what I was looking for. This bike ended up being a better component level and was a few hundred cheaper than the competitors bike. They offered to bring it to their local shop for me so I said yes. Each time I have come in I have been recognized and welcomed by name by ALL of the employees from management to technicians. During my entire purchase process, everyone working in the store has been personally involved, conversational, and helpful. There was never any pressure and I ended up with a great bike !! I would highly recommend this shop to anyone in the market.
Aayush Kubavat
Great color options for the bike, but even better service from the staff (shoutout to Abraham!) I had a much better experience here than local bike shops.