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Paul G.
Totally delighted with Eastbourne Energy.
Staff are experts in their field and guided me about something of which I had no idea. Extremely polite, courteous and a pleasure to deal with.
The workmanship first class from the electrical installation to the placing of the solar panels.
Lee explained every detail of the system and will continue to monitor that I am getting the best out of the system and also which Octopus tarrif will best suit my needs.
I have no hesitation in recommending Eastbourne Energy to family and friends. Brilliant!
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Fiona K.
If I could give Eastbourne Energy more than 5 stars I would. I highly, highly recommend them. I cannot sing their praises highly enough. All so easy and stress free from start to finish, absolutely everything is taken care of. I just made tea and coffee! The team, consisting of Lee, Phil, Josh, Jordan, James and Ollie, are all incredibly lovely guys. They are all very professional, polite, and friendly. They were all a pleasure to have around for 2 days. The guys turned up when they said they would and the installation took the time I had been told it would take. They all did a first class job, the cable work is so neat and tidy, with cables being hidden where possible. The positioning of the batteries and inverter were discussed with me before they were installed to ensure I was happy with everything. Everything was left clean and tidy at the end of the first day and after the installation had been completed on the second day. Lee dealt with all the paperwork I needed and commissioned everything at the end of the installation. He made sure everything was working properly, installed the app I needed on my phone and kept an eye on my system for a couple of days to ensure there were no problems. They are all true professionals, experts in their fields. You will not regret instructing them to install your solar panels, you will regret it if you do not. Top notch team, top notch job.
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Melanie D.
Too bloke! I rung Lee to help me with my faulty solar system, (that he didn’t fit)
Straight away he put my mind at rest with his highly experienced advice. When he turned up he sent his drone up to look at my solar panels, and explained in great detail the problems he saw with the panels, he took photos and noted all 12 panels and advice given. He then completely updated my system fixed the multiple problems I had with panels and systems, and gave further future advice, he was here for over two hours, and never asked for any payment!
He was simply happy to help someone who’d been badly treated by a dodgy solar company, who had the. refused to further help me! I can’t recommend Lee enough, a kind, intelligent, and professional man who simply wanted to help with my solar problems. I wish I’d gone with him in the first place! All solar panels now working, system up and running again, and I couldn’t be more grateful! Highly recommend!
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Happyapple
My whole experience with Eastbourne Energy has been outstanding from start to finish. Paying out such a huge amount of money is always scary and you have to take a leap of faith with whoever you decide to choose. Look no further I highly recommend Eastbourne Energy, from Lee coming over to discuss what I would benefit from to the scaffolders, to the team fitting the panels and James the electrician. Everyone has been excellent, professional and friendly. I’m a very happy customer and I am on and off my app like a child in and out of the sweet draw. My panels have been up just over a week and I already know it has been the best decision I’ve made and won’t regret. Lee has been at the end of the phone and answered any questions I’ve had and there have been a few! Thank you to all of you
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chris h.
Excellent service from start to finish. All questions answered promptly - top service from scaffolders to installers to electrician. I would have no hesitation in recommending Lee and his team
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Sandy T.
After months of research and deliberation, we finally took the plunge and chose Eastbourne Solar who installed the solar panels on our home. The installation was surprisingly quick and efficient and his team were polite and helpful. As we are dinosaurs with technology we were always worried how we would be able to overcome and manage the new technology. I can only say and recommend Lee and his team and his patience who have rode shotgun with us from installation to setting up our electricity account and checking our electricity bills to ensure that we are receiving credit for our solar gain. Overall we were very impressed with the installation process. It was smooth, well managed and stress free.
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Gordon E.
So lucky to find Lee of Eastbourne Energy. On the day "World of Solar" as due to fit panels we found they had gone bankrupt. Rang Eastbourne Energy who are local and Lee came to see us the next day and was so helpful and his quote gave us 14 panels for about the same price as "World of Solar" wanted for 8 panels and fitted them with the batteries in our garage instead of our loft. Extremely helpful and efficient small company and Lee explained everything so we could understand the tech stuff and consistently monitors the system to make sure it is functioning correctly. Thanks Lee you are a star. Gordon and Sandy in Hailsham.
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Stuart B.
Lee and the team at Eastbourne Energy have been fantastic for the start of our Solar journey. Very helpful in the planning stages and explaining everything we need to consider and then put the options and costs together. Installation was brilliant and no hassle. Highly recommend Eastbourne Energy for your solar installations. Give them a call
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James P.
Our panels stopped working earlier this year. I gave Eastbourne Energy a call. Lee called me back in less than 5 minutes and was able to diagnose and fix the problem in a 5 minute call. A really top service from a company I will use from now on.
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Chris R.
I contacted Eastbourne Energy for some technical advice when my solar installation developed a fault on one of my batteries. The firm that carried out my solar installation was no longer trading, so I was stuck as the battery manufacturer only deals with solar 'installers'.
Lee from Eastbourne Energy could not have been more helpful. He came and ran some tests on the battery at my house and even took the battery to his workshop to charge it and diagnose the fault.
Lee contacted the battery manufacturer many times on my behalf and they arranged collection of the faulty battery and replaced it under warranty.
The battery has now been reinstalled and the system is back up to its maximum capacity.
I could not have achieved this without Lee's help and my only regret is that I didn't get Eastbourne Energy to carry out my original solar installation.
I would highly recommend this company if you are considering a solar installation.
Chris
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Brian W.
I originally contacted Lee at Eastbourne Energy in a desperate attempt to fix problems with our existing solar panel installation, the original installers being uncontactable after being paid for a shoddy installation job. Lee was able to identify and fix the immediate problem. I was very impressed with his technical knowledge and willingness to explain, in detail, what was going on.
After detailed discussions I decided to ask him to not only refurbish the existing system to make it safe, but to upgrade the whole system to make better use of our situation. This he did speedily and efficiently giving us a professionally installed system at a very good price. I say 'he' but must include the entire team at Eastbourne Energy, especially Phil, Josh and Jordan, who worked expertly and tidily with a minimum of fuss and bother. I am completely satisfied with the finished job and the follow-up assistance in commissioning the system for maximum efficiency.
In a sector notoriously populated with chancers and cowboys, Lee and his team are definitely 'white hat' guys - highly proficient, honest and reasonably priced. I have no hesitation in recommending them and am delighted to award them a five star rating, richly deserved.
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John M.
Lee at Eastbourne Energy was the most knowledgeable and helpful of all the solar firms that I asked to provide quotes for an upgraded system of panels, inverter and battery. I am a hard nut to crack before I am prepared to part with my money. Lee was totally professional and answered all my questions and patiently waited for me to decide. He stood out head and shoulders above other firms with his encyclopaedic knowledge coupled with his enthusiasm. No pressure, just great information and help. Nothing is too much trouble. His support after installation is also very impressive. His team of roofers and electricians were a joy to have on site. Their work was top notch from start to finish. Service like this is hard to find.
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Louise A.
We have had solar panels since 2013, but decided to have them updated and add solar batteries from Eastbourne Energy. We are absolutely delighted....the reduction in our daily electricity expense is incredible, and already making a positive difference.
Lee and his team are professional, efficient and knowledgeable.
The new panels are more aesthetically pleasing too.
Would definitely recommend.
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Rebecca B.
We were fortunate enough to have solar panels fitted 3 weeks ago by Eastbourne Energy. They were extremely professional the whole time from beginning to end . The solar panels look great and they have already provided us with a lot of electricity in spite of the cloudy and rainy days.
Eastbourne Energy have been excellent at keeping in contact and supporting us and I wouldn't hesitate to recommend them .
We now look forward to some very sunny days to watch how much electricity is generated.
Thank you Eastbourne Energy.
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Mark H.
I can only add to the other glowing reviews. Lee is very knowledgeable and enthusiastic about alternative energy. The installation team are courteous and professional. What’s not to like.
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June M.
Wish I could give more than 5 stars! I recently had solar panels installed and all the team were absolutely amazing. They worked so hard on the hottest days of the year with unfailing good humour and great work ethic. From the first visit from Lee who advised on the number of panels, to installation and ongoing customer care they were all fabulous. I wholeheartedly recommend them.
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Kim E.
Lee and his team at Eastbourne Energy were so helpful. From initial contact they were extremely helpful and professional, guiding us through, what to us was a confusing and difficult process with efficiency and patience. Thank you again for all your help and support.
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Nicola
I contact Lee and the team re an old solar system not installed by themselves and inherited by us on the property so information was limited.
The system had decided to stop working. Lee was absolutely fantastic he managed to get the system back up and working nothing was too much trouble he was so friendly and helpful. Would definitely be recommending to everyone and using again without a doubt.
Thank you so much for fixing the system.
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Nick C.
I would like to thank Lee for all his hard work for our solar panels and batteries installation. He went the extra mile and we are so pleased with the results.
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Mandy B.
Really great experience from start to finish
Installation went smoothly with no problems and the chaps were friendly and very polite and didn’t stop working until the job was done. My installation looks really smart and not a scrap of rubbish was left! Can’t fault Lee and the guys, they’d be my first choice if I had it done again. Lee is always there if you need something explaining or explaining again or if you have any queries.
Am loving my grid independence
Thanks guys!
