I found this company, Scott specifically, to be very honest and forthright. The quote I received for repairs was 50% less than another company that quoted the same repair. When asked about an insurance claim, this was the only roofer in my history of roofers to tell me that it was "normal wear and tear" and likely not an insurance claim. When I asked about getting a specific roof shingle, I was informed that a better product was available at a lower price. When I asked at the end of the install for documentation to lower my insurance deductible, the signed documents were delivered within two hours of my request!