Martin Louw
Incredible service from Trek Wolwespruit this past weekend. I recently replaced my chainring and must’ve failed to tighten the non drive side crank arm properly. During my ride, the nut came loose and were lost somewhere on the trail. Trek did not hesitate to replace this nut, free of any charge. I would’ve expected something like this if I were riding a trek myself, but I’m not even. I would’ve been happy to pay, but this is honestly going above and beyond. It’s incredible service like this that’ll make me come back time and time again. Awesome experience as always
Jean Pienaar
I had a fantastic experience with the purchase of my new MTB. The staff are friendly and knowledgeable on their products and they communicated clearly and in advance. The process was easy and I'm stoked about my new sled! Thanks guys! Update: Warren sent me a replacement on a part that I had an issue with, overnight to Western Cape. Much appreciated!
Erik Janse van Rensburg
We had trouble with one of our bicycles. Without hesitation, Neil offered a demo bicycle so that we can enjoy our day on the Trek. He was also on the ball with the products that we bought. Great experience
Lets play
Had a bike emergency, and the team at Wolwespruit opened their workshop earlier and helped me out. Friendly, knowledgeable, highly recommended
Adventure Bros
I highly recommend this Place, super friendly staff always there to help!!
hester basson
I had a really bad snake bite puncture on the bead of my back tyre, Neil assisted me professionally and awesomely, they sadly could not salvage my bontrager SE5 but they helped me with a loan back tyre which was so great of them i could still ride. thank you Neil and workshop staff.
Frikkie Le Grange
It was a pleasure dealing with Trek Wolwespruit. Since the moment I stepped into the shop, till the day I took delivery of my new bike, everyone was just friendly and helpfull. Thanks for great service Warren Muhl. My next round will be a road bike.
Chimonique Smith
Thank you Warren for a warm welcome at Trek Wolwespruit. Fantastic shop and friendly staff. We had an awesome experience with the purchase of my new Trek Rail 5 Gen 3. (Bought the last one in SA!) I definitely recommended this shop.
Neale Harvey
Good honest service. Friendly and knowledgeable despite my bike being another brand.
Rynhardt Wiggins
The staff members were really kind and helpful and even helped me fix my bike when it broke on the trails
Tiaan Hoogenboezem
* See amended review below*
Got friendly and helpful service when I took my bike in to workshop.....unfortunately the work I paid for was not done and I had to leave my bike for a year long planned leave!!
......
It is not always that one sees somebody take ownership of a situation, and I have to amend my original review.
Thank you Niel for the follow up call, intent to rectify the issue but more so taking ownership of the situation. It is showing true leadership and is much appreciated.
Johan Reyneke
I recently purchased a Trek Rail 5 Gen 3 from Warren. His service was top notch! Everything was handled professionally from beginning to end. I even had the privilege to taking a Trail 7 for a ride at Wolwespruit, all I can say is that it was an absolute blast!! Thanks again Warren and Adriaan for the experience!!
Glen van Pletzen
I had some technical issues with my bike on Monday and they managed to sort the issue out quickly during lunch. What a stunning bunch!
Thank you very much.
Jaco Nel
Warren and Adriaan went out of their way to assist us. Best buying experience
jurgens terblanche
Once again excellent service from Neil and his team. Thank you for everything.
Sean Orr
Friendly staff always willing to help. Highly recommended Trek dealership. Thank you Warren, Neil and Adriaan for always going above and beyond!
Christine Schmidt
Warren and Adriaan thank you for your friendly service. Definitely a shop worthwhile visiting.
James Cockcroft
Awesome service from Adriaan and Warren, thanks for getting my bicycle set up and ready for me. Looking forward to many happy hours on the bike
cobus Gerber
Great bike shop and service . Staff are very helpful and knowledgeable. They stock great bikes for proper trails like Wolwespruit
Arnelle Van Staden
Best Trek in SA! Most helpful staff, always friendly and extremely helpful.
