I Was referred to Sky Ridge Periodontics by my dentist for bone graft surgery and implant ..
I called them to schedule surgery and was informed I would have to schedule 2 (two) appointments one for a consultation, ( so my insurance could be charged ) and another for surgery ( so my insurance could be charged again )
I scheduled the earliest available appointment at that time 30 days out ..
I took 3 unpaid days off work costing me in excess of $1,000 ( I travel overnight for my job so missing 1 day = 3 )
On the day of appointment I was caught behind a traffic accident and gps showed 10 minute delay once I was clear of said accident …
I contacted the office just to let them know I was on my way and would be running aprox. 10 minutes late.
They rudely/abruptly told me that would not be acceptable to see me at all… because that would mean I would be wasting another patient’s time… by my being 10 minutes late, and that I would have to wait another two months to reschedule another appointment!!!!
I find this completely ridiculous and unprofessional, as this was only a Consultation (meet and greet and charge my insurance !! )
My Dentist had already sent x-rays etc. I contacted another periodontist immediately and was told I could do my consultation and surgery the same day and They would not waste my time and my insurance companies money!!! I do not recommend using Sky Ridge Periodontics !!!!
I’d also be very very curious to know if any patient has ever had to wait more than one second past their appt time in their waiting room???? …God forbid a whole 10 minutes !!!! ????
I’d bet a million dollars they have !!!
Happily found a better choice !