5.0 rating out of 214 reviews
Nathan Zipper
I can’t say enough good things about the customer service I’ve received at Trek Franklin. Lead by...
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I can’t say enough good things about the customer service I’ve received at Trek Franklin. Lead by one of the nicest guys you’ll ever know (Ryan), the entire team there is first class. Last May I walked in having not touched a bike in a decade. I’ve now bought two bikes and there is nowhere, or no one, I trust more with my bike needs than Ryan and his team at Trek Franklin.
Brent Lare
Russ was a pleasure to work with, no pressure, no agenda…. Just straight up facts. I was a little...
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Russ was a pleasure to work with, no pressure, no agenda…. Just straight up facts. I was a little intimidated before walking into the store as I know nothing about bikes or what would be best for me. Russ talked about my budget , my options, showed me several different bikes and talked about their differences. I highly recommend anyone, regardless of experience, walking into this bike shop. Russ will treat you right.
Austin Krumpfes
Took my road bike there for its spring tune-up plus a couple of new parts, and everyone I worked ...
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Took my road bike there for its spring tune-up plus a couple of new parts, and everyone I worked with there was great (Saylor, Curt & Russ). Very customer-service and tech friendly too - provided regular status updates over text / email.
Briana Neuzil
Ryan was extremely helpful and provided honestly some of the best customer service I have ever re...
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Ryan was extremely helpful and provided honestly some of the best customer service I have ever received! I was making a big decision and purchase with ordering my new Project One Custom Trek road bike and Ryan made the process so much easier, and streamline, then I had imagined! He made a great referral for a custom fitting as well which was greatly appreciated. I have had such a great experience working with Ryan and everyone at Franklin Trek and am very happy to have you all as my go-to bike shop! Can't wait to finally ride my new Trek once this snow clears!!!
Matt Boon
The products are very high quality, safe, and makes the sport fun so you want to get out and ride...
See More
The products are very high quality, safe, and makes the sport fun so you want to get out and ride further! It is so refreshing to see the passion for customers at Franklin Trek and enthusiasm they have for their Trek products. Kyle, Ryan, Uriah, Chris, are fun and insightful to work with. Great Store, and there are other good ones around, but this one is truly a Great store.Thank You
Nathan Zipper
I can’t say enough good things about the customer service I’ve received at Trek Franklin. Lead by...
See More
I can’t say enough good things about the customer service I’ve received at Trek Franklin. Lead by one of the nicest guys you’ll ever know (Ryan), the entire team there is first class. Last May I walked in having not touched a bike in a decade. I’ve now bought two bikes and there is nowhere, or no one, I trust more with my bike needs than Ryan and his team at Trek Franklin.
Brent Lare
Russ was a pleasure to work with, no pressure, no agenda…. Just straight up facts. I was a little...
See More
Russ was a pleasure to work with, no pressure, no agenda…. Just straight up facts. I was a little intimidated before walking into the store as I know nothing about bikes or what would be best for me. Russ talked about my budget , my options, showed me several different bikes and talked about their differences. I highly recommend anyone, regardless of experience, walking into this bike shop. Russ will treat you right.
Austin Krumpfes
Took my road bike there for its spring tune-up plus a couple of new parts, and everyone I worked ...
See More
Took my road bike there for its spring tune-up plus a couple of new parts, and everyone I worked with there was great (Saylor, Curt & Russ). Very customer-service and tech friendly too - provided regular status updates over text / email.
Briana Neuzil
Ryan was extremely helpful and provided honestly some of the best customer service I have ever re...
See More
Ryan was extremely helpful and provided honestly some of the best customer service I have ever received! I was making a big decision and purchase with ordering my new Project One Custom Trek road bike and Ryan made the process so much easier, and streamline, then I had imagined! He made a great referral for a custom fitting as well which was greatly appreciated. I have had such a great experience working with Ryan and everyone at Franklin Trek and am very happy to have you all as my go-to bike shop! Can't wait to finally ride my new Trek once this snow clears!!!
Matt Boon
The products are very high quality, safe, and makes the sport fun so you want to get out and ride...
See More
The products are very high quality, safe, and makes the sport fun so you want to get out and ride further! It is so refreshing to see the passion for customers at Franklin Trek and enthusiasm they have for their Trek products. Kyle, Ryan, Uriah, Chris, are fun and insightful to work with. Great Store, and there are other good ones around, but this one is truly a Great store.Thank You
Nathan Zipper
I can’t say enough good things about the customer service I’ve received at Trek Franklin. Lead by...
See More
I can’t say enough good things about the customer service I’ve received at Trek Franklin. Lead by one of the nicest guys you’ll ever know (Ryan), the entire team there is first class. Last May I walked in having not touched a bike in a decade. I’ve now bought two bikes and there is nowhere, or no one, I trust more with my bike needs than Ryan and his team at Trek Franklin.
Brent Lare
Russ was a pleasure to work with, no pressure, no agenda…. Just straight up facts. I was a little...
See More
Russ was a pleasure to work with, no pressure, no agenda…. Just straight up facts. I was a little intimidated before walking into the store as I know nothing about bikes or what would be best for me. Russ talked about my budget , my options, showed me several different bikes and talked about their differences. I highly recommend anyone, regardless of experience, walking into this bike shop. Russ will treat you right.
Austin Krumpfes
Took my road bike there for its spring tune-up plus a couple of new parts, and everyone I worked ...
See More
Took my road bike there for its spring tune-up plus a couple of new parts, and everyone I worked with there was great (Saylor, Curt & Russ). Very customer-service and tech friendly too - provided regular status updates over text / email.
Briana Neuzil
Ryan was extremely helpful and provided honestly some of the best customer service I have ever re...
See More
Ryan was extremely helpful and provided honestly some of the best customer service I have ever received! I was making a big decision and purchase with ordering my new Project One Custom Trek road bike and Ryan made the process so much easier, and streamline, then I had imagined! He made a great referral for a custom fitting as well which was greatly appreciated. I have had such a great experience working with Ryan and everyone at Franklin Trek and am very happy to have you all as my go-to bike shop! Can't wait to finally ride my new Trek once this snow clears!!!
Matt Boon
The products are very high quality, safe, and makes the sport fun so you want to get out and ride...
See More
The products are very high quality, safe, and makes the sport fun so you want to get out and ride further! It is so refreshing to see the passion for customers at Franklin Trek and enthusiasm they have for their Trek products. Kyle, Ryan, Uriah, Chris, are fun and insightful to work with. Great Store, and there are other good ones around, but this one is truly a Great store.Thank You
Nathan Zipper
I can’t say enough good things about the customer service I’ve received at Trek Franklin. Lead by...
See More
I can’t say enough good things about the customer service I’ve received at Trek Franklin. Lead by one of the nicest guys you’ll ever know (Ryan), the entire team there is first class. Last May I walked in having not touched a bike in a decade. I’ve now bought two bikes and there is nowhere, or no one, I trust more with my bike needs than Ryan and his team at Trek Franklin.
Brent Lare
Russ was a pleasure to work with, no pressure, no agenda…. Just straight up facts. I was a little...
See More
Russ was a pleasure to work with, no pressure, no agenda…. Just straight up facts. I was a little intimidated before walking into the store as I know nothing about bikes or what would be best for me. Russ talked about my budget , my options, showed me several different bikes and talked about their differences. I highly recommend anyone, regardless of experience, walking into this bike shop. Russ will treat you right.
Austin Krumpfes
Took my road bike there for its spring tune-up plus a couple of new parts, and everyone I worked ...
See More
Took my road bike there for its spring tune-up plus a couple of new parts, and everyone I worked with there was great (Saylor, Curt & Russ). Very customer-service and tech friendly too - provided regular status updates over text / email.
Briana Neuzil
Ryan was extremely helpful and provided honestly some of the best customer service I have ever re...
See More
Ryan was extremely helpful and provided honestly some of the best customer service I have ever received! I was making a big decision and purchase with ordering my new Project One Custom Trek road bike and Ryan made the process so much easier, and streamline, then I had imagined! He made a great referral for a custom fitting as well which was greatly appreciated. I have had such a great experience working with Ryan and everyone at Franklin Trek and am very happy to have you all as my go-to bike shop! Can't wait to finally ride my new Trek once this snow clears!!!
Matt Boon
The products are very high quality, safe, and makes the sport fun so you want to get out and ride...
See More
The products are very high quality, safe, and makes the sport fun so you want to get out and ride further! It is so refreshing to see the passion for customers at Franklin Trek and enthusiasm they have for their Trek products. Kyle, Ryan, Uriah, Chris, are fun and insightful to work with. Great Store, and there are other good ones around, but this one is truly a Great store.Thank You
Nathan Zipper
I can’t say enough good things about the customer service I’ve received at Trek Franklin. Lead by...
See More
I can’t say enough good things about the customer service I’ve received at Trek Franklin. Lead by one of the nicest guys you’ll ever know (Ryan), the entire team there is first class. Last May I walked in having not touched a bike in a decade. I’ve now bought two bikes and there is nowhere, or no one, I trust more with my bike needs than Ryan and his team at Trek Franklin.
Brent Lare
Russ was a pleasure to work with, no pressure, no agenda…. Just straight up facts. I was a little...
See More
Russ was a pleasure to work with, no pressure, no agenda…. Just straight up facts. I was a little intimidated before walking into the store as I know nothing about bikes or what would be best for me. Russ talked about my budget , my options, showed me several different bikes and talked about their differences. I highly recommend anyone, regardless of experience, walking into this bike shop. Russ will treat you right.
Austin Krumpfes
Took my road bike there for its spring tune-up plus a couple of new parts, and everyone I worked ...
See More
Took my road bike there for its spring tune-up plus a couple of new parts, and everyone I worked with there was great (Saylor, Curt & Russ). Very customer-service and tech friendly too - provided regular status updates over text / email.
Briana Neuzil
Ryan was extremely helpful and provided honestly some of the best customer service I have ever re...
See More
Ryan was extremely helpful and provided honestly some of the best customer service I have ever received! I was making a big decision and purchase with ordering my new Project One Custom Trek road bike and Ryan made the process so much easier, and streamline, then I had imagined! He made a great referral for a custom fitting as well which was greatly appreciated. I have had such a great experience working with Ryan and everyone at Franklin Trek and am very happy to have you all as my go-to bike shop! Can't wait to finally ride my new Trek once this snow clears!!!
Matt Boon
The products are very high quality, safe, and makes the sport fun so you want to get out and ride...
See More
The products are very high quality, safe, and makes the sport fun so you want to get out and ride further! It is so refreshing to see the passion for customers at Franklin Trek and enthusiasm they have for their Trek products. Kyle, Ryan, Uriah, Chris, are fun and insightful to work with. Great Store, and there are other good ones around, but this one is truly a Great store.Thank You