4.7 rating out of 448 reviews
Susan Rost
I was very impressed with my visit to the store. Roy (and Mick) were extremely helpful. Nick is very knowledgeable and his goal was to find the right bicycle for me. In addition to his knowledge of bikes and biking, he was friendly, respectful, and very attentive to MY needs. Wonderful experience and would recommend this store.
David Wagler
Very nice store with knowledgeable people to help.
Jordan Fouts
Fantastic place, thanks so much for your help!
Travis Woenker
Really helped me out. I have an old bicycle from college that had broken down over the years and I wouldn't give up on it neither did they under $20 in Parts and I'm back on two wheels!
Rick Hartman
This shop is great! The staff here are very knowledgeable and go out of thier way to help you with any bicycle needs. Roy, Mick, Amy, Shane, Mitch, and the rest of the staff deserve recognition. I am very pleased with Trek and these people have made cycling fun and exciting for a newbie.
Mikey Riley
This place is really great. I took in a tire that I accidentally blew out the rim, eesh, yes the rim. I was trying to get it replaced quick, it’s a small size for a trailer. I worked with Shane, he was incredibly helpful. And didn’t have anything in stock. BUT he didn’t play some sleazy tactic to get me to still go with him. He gave me local recommendations who might have it in stock so I can get rolling this weekend with the great weather. He even took the freewheel off for me and put it in a bag and sent me on my way. I was so
Impressed. He didn’t make a sale today, but I will 100% be back. This is good customer service.
Larry Jackson
Thank you Shawn for repairing my tire and tightening my chain while I waited. Thanks for getting me back on my riding schedule. I enjoyed talking to you. Hope you have a good week.
Jim Hawthorne
A Huge shout out to Trek Bicycle Fort Wayne.
Thank you Mick for the outstanding interaction that has had real impact on my families life with our purchase.
My bride has a tough disease with challenges...
Mick's empathy and time spent together in understanding limitations, helped in co-ordinating the perfect experience of fit, and test riding at the store.
It has also led to the perfect experience, freedom, and daily joy outside the store.
Our longest day adventure to date has been a 19 mile ride through all of nature surrounding us. My bride has gotten to experience the thrill of being able to ride in the safety and assist features that now is a daily part of our lives!
I wish words could truly express the amount of smiles, joy, and freedom that we now have.
Thank you Mick!!!
We encourage everyone to stop and see Mick, to help guide you to the correct purchase for your total enjoyment, even if you think you already know what it is you may want to buy.
Masaharu Takahashi
I like this place.
The lady at the counter is very friendly.
Ryan Trouten
Very helpful crew, took time to show me a few things and helped me tremendously with my purchase, very pleased!