4.8
rating out of  206  reviews
195
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User profile - Terence Jackson.
Terence Jackson
Thank you Trek for resolving a non bike issue. I thought the days of ‘above and beyond’ were finished but they are alive and kicking at Trek St Albans. Particular thanks to Martin and Dan Terry Jackson
6 months ago
User profile - Natalie Owen.
Natalie Owen
These guys went above and beyond today and really made a difference to my son's summer. Would absolutely recommend this store and the staff. Thank you so much!
6 months ago
User profile - Krish Patel.
Krish Patel
Absolutely fantastic, friendly team! Went above and beyond to help get a home project on the move. Thank you especially to Lewis for his kindness. Keep up the great work!
6 months ago
User profile - Ali Abdellatif.
Ali Abdellatif
Really helpful and professional and down-to-earth. Didn't make make me feel uncomfortable as a newbee to cycling. Well done and thank you.
6 months ago
User profile - Joe Anastasia.
Joe Anastasia
Absolutely fantastic experience at Trek Bicycles St Albans! The team went above and beyond to help me with my first bike purchase in years. They really know their stuff, friendly, knowledgeable, and genuinely passionate about what they do. Looking forward to collecting my new bike in a few weeks!
6 months ago
User profile - Richard Puckey.
Richard Puckey
Greet store ! Really good service provided today by Alex, nice to find a good Trek dealership following the demise of my previous one. Will be back !
7 months ago
User profile - Paul Cruci.
Paul Cruci
Made buying a great new bike a very good experience. Service was excellent, extremely helpful and knowledgeable. Would recommend 100%
7 months ago
User profile - Kevin Dean.
Kevin Dean
Great customer service, advice, communication, and very friendly
7 months ago
User profile - Ivan Larkins.
Ivan Larkins
Great service all round. I appreciated the phone call I received when initially the fault couldn't be found. After a short chat clarifying the situation. The fault was eventually found and cleared. Prompt return of bike sooner than I was expecting so well done and thanks.
8 months ago
User profile - tao yan.
tao yan
I love this place,the people here are the most warm hearted,and the most kind!
8 months ago
User profile - Maurice Leane.
Maurice Leane
Great products and fantastic service and coffee.
8 months ago
User profile - Michael Drayson.
Michael Drayson
This is a wonderful bike shop, stocked with an abundance of cycles of all types and sizes. They don’t just sell, they service and even rent out bikes - both Trek and Brompton. We were lucky enough to attend a cycle workshop hosted pro bono by Martyn and his wonderfully friendly team. They took a group of kids ranging from 9-13 in for a 90 minute workshop, showing the kids around the shop, cycle workshop and then teaching them about bikes and how to fix them. This community centered spirit is extremely generous, and rare in this day and age. A massive thanks to Martyn and his lovely team, we will be back for services and future bikes!
8 months ago
User profile - Phil Hunt.
Phil Hunt
I recently purchased a Fetch cargo bike, I cannot speak highly enough about the service I received. Incredibly friendly helpful staff and support in getting the bike exactly right. Alex went over and above in getting everything sorted and was outstanding in keeping me updated. I'll certainly be back to buy another bike again soon from Trek St Alban's
8 months ago
User profile - Mike Shirley.
Mike Shirley
Such a great bikeshop. A good brand ambassador for Trek too
9 months ago
User profile - Jeena Shah.
Jeena Shah
Lovely service and atmosphere at trek st albans! My new go to cycling shop and great sales to boot!
9 months ago
User profile - RV1.
RV1
Great friendly and knowledgeable team who always deliver a first class service. Highly recommend them for all your cycling needs, with great advice, fair prices and super quick turnarounds for maintenance work. Thanks yet again to Martin and the team at Trek St Albans.
9 months ago
User profile - Nick Wanstall.
Nick Wanstall
Friendly and knowledgeable staff, not pressured to buy. Will use again.
9 months ago
User profile - J W.
J W
Fantastic place, I always enjoy coming here. Martyn, Joe and Stuart are always knowledgeable, welcoming and friendly.
10 months ago
User profile - Nick de Roeck.
Nick de Roeck
Very helpful and dealt with the issue I had quickly and reasonably. I plan to use the store for my future servicing and maintenance needs.
10 months ago
User profile - Alex Lee.
Alex Lee
Genuinely helpful staff and decent stock. I had a dropper post installed and was very happy with all they did for me!
10 months ago
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