Phil Hunt
I recently purchased a Fetch cargo bike, I cannot speak highly enough about the service I received. Incredibly friendly helpful staff and support in getting the bike exactly right. Alex went over and above in getting everything sorted and was outstanding in keeping me updated. I'll certainly be back to buy another bike again soon from Trek St Alban's
Mike Shirley
Such a great bikeshop. A good brand ambassador for Trek too
Jeena Shah
Lovely service and atmosphere at trek st albans! My new go to cycling shop and great sales to boot!
RV1
Great friendly and knowledgeable team who always deliver a first class service. Highly recommend them for all your cycling needs, with great advice, fair prices and super quick turnarounds for maintenance work. Thanks yet again to Martin and the team at Trek St Albans.
Nick Wanstall
Friendly and knowledgeable staff, not pressured to buy. Will use again.
J W
Fantastic place, I always enjoy coming here. Martyn, Joe and Stuart are always knowledgeable, welcoming and friendly.
Nick de Roeck
Very helpful and dealt with the issue I had quickly and reasonably. I plan to use the store for my future servicing and maintenance needs.
Alex Lee
Genuinely helpful staff and decent stock. I had a dropper post installed and was very happy with all they did for me!
Nigel Brown
Nick Mawditt
Dropped my bike in today for a liquid tyre top up. Expected to leave it with them but they did it there and then. Fantastic service. A coffee and a quick bike check also. Thanks Martin and Aaron. Great service as always.
Azar Khunda
Martin was very helpful, professional and kind
Antony Elia
Excellent Service from teh Team at St Albans , precise informatiion and advice and prompt service well done
Nolan Giblen
Very helpful and knowledgeable staff. Reasonable pricing and quick turnaround
Mike John
Great shop-great bikes and friendly service.
Shaiba Ilyas
Excellent service and highly recommend
Tony Etheridge
Great choice of amazing bikes and equipment. The most super friendly knowledgable team you could wish for. So lucky to have TREK here in St Albans.
peta mcmillan
The staff are excellent and go above and beyond
Jamie Peach
Rarely am I impressed by customer service at all these days, to the point where I consistently have low expectations. But the service from this Trek store was truly excellent, to the point where I can be bothered to write a review about it. Offered a coffee on arrival, bike was take on off my hands and put on the rack, all needs promptly attended to. Upgrade work was done with no extra charge (although all the gear I needed was definitely on the pricier side, especially the £60 pair of cycling gloves with no budget-friendly options available) and completed same day. They even cleaned by bike up and it looked like new, which was a rare surprise and delight moment. Martyn was friendly, helpful and above all human. I can see what all the great reviews on Google are about. The store was also immaculately presented.
Justin Fielding
Helpful, friendly and fast service. Great.
Adam Lipovski
Great customer service
