4.8
rating out of  149  reviews
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User profile - Giles.
Giles
St Albans Trek is a very friendly store with knowledgeable staff who are willing and able to help answer questions and provide a great service. They have supported me on my quest to complete Lands End to John O’Groats. Most recent purchase is a Checkpoint SL6 gravel bike - it’s fantastic
6 months ago
User profile - David Tate.
David Tate
Brilliant service all round!
7 months ago
User profile - Tom Pruett.
Tom Pruett
Amazing time here. It’s now my regular shop and they’re amazing! Always so friendly and helpful. Whatever the issue they can fix it. Highly recommended.
8 months ago
User profile - Russell Millar.
Russell Millar
The best cycling shop to get great support and service, wether you are getting a bike service or just advice on retail options, thank you especially to Martin who helped me out and the team in the shop.
8 months ago
User profile - Adheesha Dharmakeerthi.
Adheesha Dharmakeerthi
I bought my very first bicycle in the UK and had a lot of doubts to be cleared when making my decision. The staff at Trek St. Albans was very supportive and helpful in clearing those doubts and helping me pick the ideal bike. Special kudos to Stuart!
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8 months ago
User profile - debbie holder.
debbie holder
The staff are brilliant, all really helpful and knowledgable and go out their way to help you.
8 months ago
User profile - Tommy Pawlik.
Tommy Pawlik
Very good bike shop. Strongly recommend trek St Albans for anyone who has a problem with their bike and they will fix it. I take my bike there all the time and have a wonderful experience every time. Excellent customer service.
8 months ago
User profile - Alejandro Otero.
Alejandro Otero
I love trek bikes! Friendly team, always helpful. Great knowledge and enthusiasm
8 months ago
User profile - Becky Kelway.
Becky Kelway
Great crew at Trek St Albans. Always a warm welcome given to me, and the team are ever so keen to help with their expertise or happy to find out more if my query can't be answered immediately. I'm really happy to have this store so close to home, and in a neighbourhood where other cycling shops represent meaningful competition, the Trek team strive to please.
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8 months ago
User profile - Ruth Hutchings.
Ruth Hutchings
Great store for browsing and shopping, there's a maintenance and servicing desk and the quality of customer service is outstanding.
9 months ago
User profile - Andrew Pearson.
Andrew Pearson
The team were able to look at my bike immediately, order parts and get it repaired and back to me within a week. After the weekend there were a couple of other things that were not quite right. Took it in and they solved it there and then with no quibbles. Very friendly and very helpful.
9 months ago
User profile - David Penhale.
David Penhale
Knowledgeable, helpful staff. Many thanks.
10 months ago
User profile - Shashin Ekanayake.
Shashin Ekanayake
The team at St Albans were a great help in purchasing my new road bike and accompanying accessories.
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10 months ago
User profile - Matt Jones.
Matt Jones
Always enjoy visiting Trek Bicycle St Albans. The team are always super helpful and very customer service focused. I took my electric mountain bike in for a service, even though super busy, my bike was completed sooner than I was told, so I could get my planned weekend ride in. I was updated all the way with work that was required, with their intention of keeping costs to a minimum. Always great advice, and focused on using the best products. I ended up dropping off my Road bike for a service when collecting my mountain bike, 1 in, 1 out. They are happy to service most brands, looking forward to going back in soon. Well done Stuart and team, a well managed, highly respected business.
10 months ago
User profile - Jacek Pela.
Jacek Pela
Friendly staff and very helpful , good service Thanks Jack
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11 months ago
User profile - Kannah Vasishtan.
Kannah Vasishtan
Thanks Martyn for being friendly and helpful. Just carried out the work required with no unnecessary extras. Will use shop again and highly recommend to anyone.
11 months ago
User profile - Tony Green.
Tony Green
Good selection of bikes and accessories. Knowledgeable staff.
11 months ago
User profile - Samuel Rostron.
Samuel Rostron
Absolutely amazing service and everyone working there is so nice 100% recomend
11 months ago
User profile - Chloe Mann.
Chloe Mann
William was very helpful and I was happy with his advice when it came to choosing a cycle helmet. Thanks.
11 months ago
User profile - Michael Fearn.
Michael Fearn
Helpful and friendly staff - great service
11 months ago
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