Matt Jones
Always enjoy visiting Trek Bicycle St Albans. The team are always super helpful and very customer service focused. I took my electric mountain bike in for a service, even though super busy, my bike was completed sooner than I was told, so I could get my planned weekend ride in. I was updated all the way with work that was required, with their intention of keeping costs to a minimum. Always great advice, and focused on using the best products. I ended up dropping off my Road bike for a service when collecting my mountain bike, 1 in, 1 out. They are happy to service most brands, looking forward to going back in soon. Well done Stuart and team, a well managed, highly respected business.
Jacek Pela
Friendly staff and very helpful , good service
Thanks
Jack
Kannah Vasishtan
Thanks Martyn for being friendly and helpful. Just carried out the work required with no unnecessary extras. Will use shop again and highly recommend to anyone.
Tony Green
Good selection of bikes and accessories. Knowledgeable staff.
Samuel Rostron
Absolutely amazing service and everyone working there is so nice 100% recomend
Chloe Mann
William was very helpful and I was happy with his advice when it came to choosing a cycle helmet. Thanks.
Michael Fearn
Helpful and friendly staff - great service
Chris Carney
Very happy with the outcome. 1st ride today of thje new bike and all that I wanted/expected.
Shope Akins
Good Customer Service, Friendly and professional.
Mathew Mok
Staff great service, good environment, reasonable price
Theodorus Widiatmoko
Great experience, friendly staff. Good fix and recommendation on my bike problem
Tim Rochester
Very friendly shop, sold me a perfectly fitting kids helmet. Would highly recommend.
Gary Little
Great shop, great service - in particular an American guy (think his name was Will) who knows real customer service. Great ambassador for the brand and shop. Very knowledgeable guy (sold me my Domane SL6) and fitted a new mudguard (that I was struggling with) to my old bike some weeks later. Seek him out if you can.
Elizabeth Getley
Great service, staff have expert knowledge and offer good advice. Really happy with the bikes. We dealt with William. (St Albans)
Ian Robertson
Impressive shop, friendly team and great prompt service on my non-Trek bike. Good coffee while you wait too.
Sonia Jameson
Friendly staff and fast service. William was very helpful and fixed my bicycle very fast. Thank you
Ian Holohan
Fantastic store. A great welcome and super-helpful staff.
David Knight
Staff are very friendly & extremely knowledgeable. Would highly recommend visiting. ✌
John
Great service. Stu and the guys know their stuff and extremely helpful
chris spence
Great staff very helpful ,very knowledgeable grat shop
