Chris Carney
Very happy with the outcome. 1st ride today of thje new bike and all that I wanted/expected.
Shope Akins
Good Customer Service, Friendly and professional.
Mathew Mok
Staff great service, good environment, reasonable price
Theodorus Widiatmoko
Great experience, friendly staff. Good fix and recommendation on my bike problem
Tim Rochester
Very friendly shop, sold me a perfectly fitting kids helmet. Would highly recommend.
Gary Little
Great shop, great service - in particular an American guy (think his name was Will) who knows real customer service. Great ambassador for the brand and shop. Very knowledgeable guy (sold me my Domane SL6) and fitted a new mudguard (that I was struggling with) to my old bike some weeks later. Seek him out if you can.
Elizabeth Getley
Great service, staff have expert knowledge and offer good advice. Really happy with the bikes. We dealt with William. (St Albans)
Ian Robertson
Impressive shop, friendly team and great prompt service on my non-Trek bike. Good coffee while you wait too.
Sonia Jameson
Friendly staff and fast service. William was very helpful and fixed my bicycle very fast. Thank you
Ian Holohan
Fantastic store. A great welcome and super-helpful staff.
David Knight
Staff are very friendly & extremely knowledgeable. Would highly recommend visiting. ✌
John
Great service. Stu and the guys know their stuff and extremely helpful
chris spence
Great staff very helpful ,very knowledgeable grat shop
Nikki
Friendly, professional people who know what they're doing... Sorted all issues we had with our bikes with top class service and I wouldn't go anywhere else.
John Conway
Went to Trek shop in St Alban's on 17.11.23. I was helped by Stuart the manager. He was friendly helpful and very knowledgeable about the electric bike situation. Additionally he provided a safe area for my 6 year old granddaughter to draw, whilst we talked bikes. Well done Trek.
Johny Conway
Dawn Hayes
Great bike service. Friendly staff who go above and beyond in their customer service and love that they’re offering free bike maintenance courses and contributing to the local community.
Dan Drs
A fantastic bike shop with the best service I've ever experienced. They fixed up my bike for an affordable price and went above and beyond by allowing me to borrow a spare wheel and even price matched some new tires for me. I couldn't be more happy and will definitely be returning.
Tony Patterson
Super helpful and super knowledgeable….
Christopher Coker
Great customer service from Martyn, Stu, William and Ben
All staff know have good product knowledge and they went the extra mile in setting up my bike computer.
And of course Trek have best looking and reliable bikes
LowKee 84
Just bought some bikes for the family from Argos, as they are self assembly the brakes, gears and some other bits need adjusting. The staff at Trek have been extremely friendly, welcoming and clear in their explanation of what needs doing and why. You can tell they are passionate about what they do and care about the service they deliver.
