4.8
rating out of  203  reviews
192
2
1
0
8
User profile - Antony Elia.
Antony Elia
Excellent Service from teh Team at St Albans , precise informatiion and advice and prompt service well done
11 months ago
User profile - Nolan Giblen.
Nolan Giblen
Very helpful and knowledgeable staff. Reasonable pricing and quick turnaround
12 months ago
User profile - Mike John.
Mike John
Great shop-great bikes and friendly service.
a year ago
User profile - Shaiba Ilyas.
Shaiba Ilyas
Excellent service and highly recommend
a year ago
User profile - Tony Etheridge.
Tony Etheridge
Great choice of amazing bikes and equipment. The most super friendly knowledgable team you could wish for. So lucky to have TREK here in St Albans.
a year ago
User profile - peta mcmillan.
peta mcmillan
The staff are excellent and go above and beyond
a year ago
User profile - Jamie Peach.
Jamie Peach
Rarely am I impressed by customer service at all these days, to the point where I consistently have low expectations. But the service from this Trek store was truly excellent, to the point where I can be bothered to write a review about it. Offered a coffee on arrival, bike was take on off my hands and put on the rack, all needs promptly attended to. Upgrade work was done with no extra charge (although all the gear I needed was definitely on the pricier side, especially the £60 pair of cycling gloves with no budget-friendly options available) and completed same day. They even cleaned by bike up and it looked like new, which was a rare surprise and delight moment. Martyn was friendly, helpful and above all human. I can see what all the great reviews on Google are about. The store was also immaculately presented.
a year ago
User profile - Justin Fielding.
Justin Fielding
Helpful, friendly and fast service. Great.
a year ago
User profile - Adam Lipovski.
Adam Lipovski
Great customer service
a year ago
User profile - Rudy Pedri.
Rudy Pedri
I have used this Trek Bicycle showroom and repair shop in St Albans on several occasions and have always found them to be reliable, efficient, fairly priced, helpful and friendly. Would definitely recommend.
a year ago
User profile - Steven Gibbons.
Steven Gibbons
If it's a bicycle you want, this is the place to get one. Lewis is the one who will make sure you get the right one for your needs. Friendly, patient and knowledgeable guy. If it's a service you need, then this is the place. If you don't need one they will tell you. Martyn is the guy for repairs and servicing. Everyone here will not pressurise you into buying anything. If it's advice you need, then pop in and ask. Don't waste your time getting a loan for your dream bike. They offer 0% interest rate and 0% APR. Thanks guys!
a year ago
User profile - Rosanna Cooper.
Rosanna Cooper
I find the guys who work in this shop very helpful and knowledgeable on the bikes in store.
a year ago
User profile - Luis Gomes.
Luis Gomes
Very friendly, great support and good as always
a year ago
User profile - Chris Woodward.
Chris Woodward
Great servicing and super friendly staff. Super knowledgeable about bikes. Lewis is always happy to see you.Great location with parking at the rear.
a year ago
User profile - Bryn Williams.
Bryn Williams
Went to get a tyre replacement. Staff were friendly and Stuart quickly fitted a replacement tyre for me.
a year ago
User profile - Olu Fasan.
Olu Fasan
Stuart and his team are excellent
a year ago
User profile - Dom North.
Dom North
Always brilliant customer service, very friendly and great advice.
a year ago
User profile - Mark Slade.
Mark Slade
Excellent bike & aftersales from Stuart & staff here.
a year ago
User profile - Chloe Harrop.
Chloe Harrop
Wonderful - efficient and helpful staff at this store. Helped me to get my first mountain bike, and I am so grateful to Stu and his colleagues.
a year ago
User profile - Martin Brown.
Martin Brown
Lucky to have such a good bike shop nearby - always friendly, professional and helpful. Esp good for service and repairs.
a year ago
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