Yuan Zhao
Excellent service throughout
b balivar
Professional and friendly staff solution for the problem immediately. Go and see yourself!
Leon Osborne
Staff were very helpful and friendly. Also very patient as I had just gotten a second hand bike and know nothing about them.
Marta S
We had to stop during our 4h ride as one of the group had some problems with her cleats and front wheel. The team at Trek were all super lovely and helped us immediately, big thanks to all but specially the older guy (sorry we didn’t get your name!)
Jon Berry
Friendly and efficient throughout. Restored my old clanker to nearly new. Highly recommended.
James Buckley
Friendly knowledgable staff. Fixed my puncture in 5 minutes and offered advice on a problem with my bike.
Alistair Burns (Gashead)
12/10 for customer service. Rocked up with a Wilier Jaroon looking for mudguards. After the wider ones were deemed unsuitable they offered to try and fit the smaller size. After half an hour's persistence these also proved unsuitable. Such great customer service and the staff have an obvious passion for cycling. Highly recommended.
Nigel Morris
The team here are very helpful and knowledgable and took care of making sure I had the right parts. They have a good stock of service parts, accessories and new bikes. Very happy to have a good Trek dealer in the area at last!
Robin
Really friendly and knowledgeable staff without being too pushy. Unlike some others they actually seem genuinely interested in what you were trying to fix or do. Having a Trek dealer on my doorstep is very handy but actually having a Trek store is like having a candy store next door. Is the first store I've been in where the staff seem just as happy having a chat as making a target. I don't think it matters if you go in for an e-bike or a cable nipple they are all friendly and willing to take time with you.
Fabian Gunzinger
First rate service and great products! Can't recommend highly enough!
Mike W
Amazing helpful staff could not wish for better no pressure offered a coffee and bought beautiful new bike highly recommend
Mark Ward
Very helpful and polite staff. Reasonable range of bikes in-store. Willing to price match with other stores. Test ride even though it was wet. Want to support local stores as they are so helpful - we had an issue with the bottle cage bolt and they went out of the way to help at store closing time. Thanks Stuart and team
Vasilis Rapanakis
Staff helpful and very friendly, I went to buy a blendr mount for my wahoo unit, the guy found them for me tested to make sure it fits the bolt 2 and took my bike and installed it for me too.
Carol Brazier
Great maintenance session yesterday evening. learned how to remove and put on a very tight tyre on a tubeless rim. Thanks for your help
attlee or
Friendly and professional service all the way!
Prashan Thiagarajah
Excellent service with a friendly touch
Ian Sharp
Went in with bike issue. Sorted me our straight away. Excellent personal service bu highly proficient team.
Daniel Enriquez
Excellent shop, great advice and support. I will be coming back.
Caroline Evans
Very helpful and the staff know their stuff.
Zoltan Dobak
Impressive attitude, communication, speed, and outcome. I visited this store today for the first time, and I'll definitely take my bike to these guys from now on whenever it needs service. Also, the store has a great atmosphere, for instance there is a dedicated waiting area for customers with a selection of fruit, snacks, coffee, magazines, etc. Way to go! :)
