Alejandro Otero
I love trek bikes! Friendly team, always helpful. Great knowledge and enthusiasm
Becky Kelway
Great crew at Trek St Albans. Always a warm welcome given to me, and the team are ever so keen to help with their expertise or happy to find out more if my query can't be answered immediately. I'm really happy to have this store so close to home, and in a neighbourhood where other cycling shops represent meaningful competition, the Trek team strive to please.
Ruth Hutchings
Great store for browsing and shopping, there's a maintenance and servicing desk and the quality of customer service is outstanding.
Andrew Pearson
The team were able to look at my bike immediately, order parts and get it repaired and back to me within a week. After the weekend there were a couple of other things that were not quite right. Took it in and they solved it there and then with no quibbles. Very friendly and very helpful.
David Penhale
Knowledgeable, helpful staff. Many thanks.
Shashin Ekanayake
The team at St Albans were a great help in purchasing my new road bike and accompanying accessories.
Matt Jones
Always enjoy visiting Trek Bicycle St Albans. The team are always super helpful and very customer service focused. I took my electric mountain bike in for a service, even though super busy, my bike was completed sooner than I was told, so I could get my planned weekend ride in. I was updated all the way with work that was required, with their intention of keeping costs to a minimum. Always great advice, and focused on using the best products. I ended up dropping off my Road bike for a service when collecting my mountain bike, 1 in, 1 out. They are happy to service most brands, looking forward to going back in soon. Well done Stuart and team, a well managed, highly respected business.
Jacek Pela
Friendly staff and very helpful , good service
Thanks
Jack
Kannah Vasishtan
Thanks Martyn for being friendly and helpful. Just carried out the work required with no unnecessary extras. Will use shop again and highly recommend to anyone.
Tony Green
Good selection of bikes and accessories. Knowledgeable staff.
Samuel Rostron
Absolutely amazing service and everyone working there is so nice 100% recomend
Chloe Mann
William was very helpful and I was happy with his advice when it came to choosing a cycle helmet. Thanks.
Michael Fearn
Helpful and friendly staff - great service
Chris Carney
Very happy with the outcome. 1st ride today of thje new bike and all that I wanted/expected.
Shope Akins
Good Customer Service, Friendly and professional.
Mathew Mok
Staff great service, good environment, reasonable price
Theodorus Widiatmoko
Great experience, friendly staff. Good fix and recommendation on my bike problem
Tim Rochester
Very friendly shop, sold me a perfectly fitting kids helmet. Would highly recommend.
Gary Little
This is my 2nd review for Trek St Albans.
Best bike shop in the area.
Customer service is A as soon as you walk in (or in my case cycle in).
Everyone there is very friendly and knowledgeable.
Thank you for resolving my front mudguard issue.
Elizabeth Getley
Great service, staff have expert knowledge and offer good advice. Really happy with the bikes. We dealt with William. (St Albans)
