4.8
rating out of  203  reviews
192
2
1
0
8
User profile - Michael Fearn.
Michael Fearn
Helpful and friendly staff - great service
a year ago
User profile - Chris Carney.
Chris Carney
Very happy with the outcome. 1st ride today of thje new bike and all that I wanted/expected.
a year ago
User profile - Shope Akins.
Shope Akins
Good Customer Service, Friendly and professional.
a year ago
User profile - Mathew Mok.
Mathew Mok
Staff great service, good environment, reasonable price
a year ago
User profile - Theodorus Widiatmoko.
Theodorus Widiatmoko
Great experience, friendly staff. Good fix and recommendation on my bike problem
a year ago
User profile - Tim Rochester.
Tim Rochester
Very friendly shop, sold me a perfectly fitting kids helmet. Would highly recommend.
a year ago
User profile - Gary Little.
Gary Little
Great shop, great service - in particular an American guy (think his name was Will) who knows real customer service. Great ambassador for the brand and shop. Very knowledgeable guy (sold me my Domane SL6) and fitted a new mudguard (that I was struggling with) to my old bike some weeks later. Seek him out if you can.
a year ago
User profile - Elizabeth Getley.
Elizabeth Getley
Great service, staff have expert knowledge and offer good advice. Really happy with the bikes. We dealt with William. (St Albans)
2 years ago
User profile - Ian Robertson.
Ian Robertson
Impressive shop, friendly team and great prompt service on my non-Trek bike. Good coffee while you wait too.
2 years ago
User profile - Sonia Jameson.
Sonia Jameson
Friendly staff and fast service. William was very helpful and fixed my bicycle very fast. Thank you
2 years ago
User profile - Ian Holohan.
Ian Holohan
Fantastic store. A great welcome and super-helpful staff.
2 years ago
User profile - David Knight.
David Knight
Staff are very friendly & extremely knowledgeable. Would highly recommend visiting. ✌
2 years ago
User profile - John.
John
Great service. Stu and the guys know their stuff and extremely helpful
2 years ago
User profile - chris spence.
chris spence
Great staff very helpful ,very knowledgeable grat shop
2 years ago
User profile - Nikki.
Nikki
Friendly, professional people who know what they're doing... Sorted all issues we had with our bikes with top class service and I wouldn't go anywhere else.
2 years ago
User profile - John Conway.
John Conway
Went to Trek shop in St Alban's on 17.11.23. I was helped by Stuart the manager. He was friendly helpful and very knowledgeable about the electric bike situation. Additionally he provided a safe area for my 6 year old granddaughter to draw, whilst we talked bikes. Well done Trek. Johny Conway
2 years ago
User profile - Dawn Hayes.
Dawn Hayes
Great bike service. Friendly staff who go above and beyond in their customer service and love that they’re offering free bike maintenance courses and contributing to the local community.
2 years ago
User profile - Dan Drs.
Dan Drs
A fantastic bike shop with the best service I've ever experienced. They fixed up my bike for an affordable price and went above and beyond by allowing me to borrow a spare wheel and even price matched some new tires for me. I couldn't be more happy and will definitely be returning.
2 years ago
User profile - Tony Patterson.
Tony Patterson
Super helpful and super knowledgeable….
2 years ago
User profile - Christopher Coker.
Christopher Coker
Great customer service from Martyn, Stu, William and Ben All staff know have good product knowledge and they went the extra mile in setting up my bike computer. And of course Trek have best looking and reliable bikes
2 years ago
100