Simply Excellent. From the very first phone call to the meet and greet right up to the follow up after care calls. The service and care have been top notch. Upon arriving with some friends to check out the pups I was warmly welcomed with a smile and offered tea and cake from Lisa's mother, a very polite and kind lady I must say! Could I or my friends for that matter be made feel more welcome, I don't think so. While I was informed and discussed details with Lisa and her Father who was very knowledgeable and a gentleman I had some time to get to know the pup I was interested in. A beautiful Dachshund I have come to name Ispin. I was provided with all the information I could possibly want and nearly more importantly I was vetted to see if I was a suitable match for this little bundle of joy. That tells me this place was serious about caring for their pups. After the paperwork was organised and out of the way I was provided an enormous amount of info on every aspect of caring for my new addition to the family, from recommended bathing times to the next worming, proper feeding, training. You name it, it was there. I could not have asked for a better articulated instruction of how best to care for my pup. I would like to thank Lisa for her hard work from start to finish. When i first called she was so friendly, warm and informative from start to finish and I would not have known half the things without her. Ispin is doing fantastic, he is full of life and energy as any pup would be but he has a great character and i am incredibly lucky to have him. Should you be considering a puppy and want peace of mind with quality I would highly recommend Northern Ireland Pups. I know if im ever looking for a companion for Ispin ill be returning here. Thanks a mil!