We lost our beloved Westie due to old age, so as A family we decided that we should look for a new pup.
I came across Northern Ireland pups website on an evening time around 9.30 and decided to call them on the mobile number supplied on the site and to be honest , I called with the intention of leaving them a voicemail
But to my surprise the phone was answered by Lisa, I explained the situation we found ourselves in with the loss of our dog, she was so understanding of our loss.
She sent us some images and a video of the Westie they had , and invited us to come along and see the pup in person ourselves, which myself and my daughter did, when we arrived we were introduced to Gerry Lisa’s dad
My daughter and the wee westie just clicked , while Gerry and I talked for at least an hour , what a wealth of Knowledge he has, and for Lisa she talked us through every aspect of having and taking care of a new pup
Everything from the suggested puppy food to the Vaccines needed , and making sure that we understood in detail everything we needed to know
On taking care of our new family member , she even followed up with a whatsapp message with all the information she discussed with us
They also ask us would it be ok if Gerry followed up with a phone call after a week to check in to see how the pup was settling in which he did.
I was just amazed at the care and thought that they put in to their pups .
I cannot say enough good things about these two people , the pup just settled in to our family right away
Its as if he's been here for years
And whats even more surprising was that he had only had a few wee mistakes when it comes to going to the toilet , he scratches at the door when he needs to go , I can never remember any pup we had doing this at just 3 months old .
Keep up the good work Gerry & Lisa
And thank you from all the O Kane Family in Derry