4.7 rating out of 593 reviews

User profile - Adam Sanchez.
Adam Sanchez
Great service and sales staff.
2 weeks ago
User profile - Alexia Snyder.
Alexia Snyder
Theo was very knowledgeable and helped us pick bikes according to everyone’s ability and riding tendencies. He made lots of recommendations to keep our kids safe. When we came back after my son had a crash, he immediately popped the bike up on a stand and checked it over and made adjustments to make sure it was riding smoothly. We’ll be back!
2 months ago
User profile - Lyman Jordan III.
Lyman Jordan III
First-rate staff. Miguel is a truly talented mechanic. Patty has the absolute best customer service skills.
2 months ago
User profile - Mark Kennet.
Mark Kennet
Good bike shop with a ready stock of Trek bikes. Very helpful staff.
3 months ago
User profile - Thor Morales.
Thor Morales
The staff is just great, very kind and willing to provide the highest quality service in a warm environment. I’m very jappy after my first visit to this store and can’t recommend it enough
3 months ago
User profile - Justin Van Prooyen.
Justin Van Prooyen
I bought a Trek Roscoe a few months ago and one of the components had an issue. I brought it in to Miguel to see if they could handle it under warranty. Miguel was incredibly helpful and fixed the problem. He took a situation that could have been stressful and made it easy. I highly recommend him and the Rockville store.
3 months ago
User profile - Joe Brewer.
Joe Brewer
Very friendly and knowledgeable staff. They understood my limited knowledge but got my bike tuned up for my Ragbrai ride. Chris the sales manager and Miguel in service were very helpful and not pushy. Will def be back. Hopefully one day I can swing a modern fancy bike!
5 months ago
User profile - Noemi Santiago-Anaya.
Noemi Santiago-Anaya
Thank you so much for taking care of my bike. You are always so friendly and helpful, I always leave with a smile on my face. And I am glad both my husband and I bought our bikes and accessories from you. Trek Rockville is the best! NSA
5 months ago
User profile - Nicholas Gray.
Nicholas Gray
Miguel in Service was extremely committed to getting my new bike up and running for an important race after a crash. He walked me through all my options, and helped me decide on the best course of action given the tight timeline. Truly wonderful service.
6 months ago
User profile - John Lee.
John Lee
Always great with Miguel. Oliver was helpful as well.
6 months ago