cailan gleadow
Knowledgeable and friendly staff that are eager to help out. Great variety of products in store
Sarah Beck
Highly recommend Trek Joondalup! Matt was awesome, serviced my beloved Trek Checkpoint to a high standard, and picked up on adjustments that needed to be made to my seat and handlebars, my bike runs like a dream and is much more comfortable now! And talked me through how to use my new clip pedals - so far no falls - thankyou Matt - a true professional with a wealth of information! I’ll be back for sure :) ♀️
Bill Atkinson
We purchased a Trek Marlin 7 for my youngest son from here a few years ago and it’s been an awesome little school mule. Last week I took it back in for a general tidy up and some minor repairs in readiness to sell it on marketplace this week. Matt went over and above the call of duty to help me out coming in under budget and turning the bike around in 24 hours. We have several other bikes which Matt will now look after for me as he really is the ultimate professional. Who said customer service is dead…..this bloke is killing it. Definitely go see him if you are looking for a new place near Joondalup to look after any of your pushies.
Margaret Hindmarch
We don’t normally post reviews, however on this occasion we know it’s appropriate.
From first walking into the shop Matt has been brilliant, very knowledgeable and extremely helpful.
We have purchased an e-bike to take back to England, everything has been safely packed by Matt, ready to go. We have been kept updated from ordering the bike to delivery, absolutely no issues.
Extremely happy with Trek, Joondalup!!
Casper Combrink
I always get great service from the guys, many thanks.
Sungano Tawonezvi
Great service from Matthew and the team at trek Joondalup. Genuine test rides and stock availability make it easy to make sure you are getting what you are after.
Zak Wright
Breath of fresh air walking into a shop and being greeted by excellent friendly service from all the lads at Trek Joondalup. Matt shared a lot of knowledge answering my rookie questions about my new bike and setting me up with all the gear to get me on the road. Great team, will definitely be back for more gear.
Rob Klemm
Mat, at the Joondalup shop answered all my questions and made some good suggestions. I am now a happy ebike owner.
Troy Smith
Great bunch of blokes that know their stuff.
Definitely go there for for service and sales
Mike Thiessen
I found Mathew very easy to deal with nothing was too much trouble and very helpful.
Daz Wags
Awesome service went above and beyond to fit me for my new bike.
Can’t recommend them enough.
Margaret Cosens
Called in on Trek Bikes Joondalup on Thursday, Jasper was able to fix the problem on the spot and the pricing was very reasonable. Friendly efficient service, thanks!
isabeau Dailey
Had an amazing experience with Matt from trek Joondalup. From the minute we walked in to find a bike Matt was very welcoming, down to earth and easy to talk with. Very genuine salesman with a caring nature that makes feel confident with your purchase. The service at trek joondalup is next to none and we will definitely be back for any of our cycling needs. Amazing team, cheers guys!
Eileen Plumb
I don't normally post reviews however on this occasion I need to compliment these guys , Matt and Jasper. Their knowledge and customer service is second to none. If anyone is looking for great ,friendly and professional customer service then look no further than this dealership. 100% recommended !! Thanks Matt and Jasper for all your help and advice , Kind Regards Martin Plumb
Rog
Excellent service from Trek Joondalup. Matt and Jasper are friendly, knowedgable, professional and helpful. Not pushy, helpful with sorting out issues and set ups. Good guidance and advice, along with a smile and sense of humour. Highly recommended.
Darryl Khng
Fantastic range, excellent pricing, outstanding staff. Matt couldn't have been more helpful and was great to deal with.
Darryl Evans
Great customer service. Mat did excellent service on my bike, it has never ridden better.
Dylan van den Berg
Friendly and knowledgable
Steven Field
The boys at trek joondalup have always been very knowledgeable and accommodating, always very polite and happy to help. Wouldnt take my bike anywhere else.
Andrew Morgan
Great service! Always there to help keep you riding, nothings ever to hard.
