Russell Lucken
Very helpful
david everett
Best prices and best service
Staff so helpful and friendly
Andy Futcher
Awesome bikes, excellent service and all-round great experience. Very happy with my MTB purchases and kit. Thanks Matthew/team for the top-tier tips and bike customisation too.
paul elliott
Very good value for money bikes and great personal service
Connie Lung
I received very friendly and professional service when I went in to purchase a helmet.
Olly Sains
Sorry fella, never caught your name my bad.
Gentlemen who served us happens to be the owner and operator of trek cycles Joondalup.
Just like to say, thanks so much for everything!
Absolute sound lad, with extensive knowledge on all questions asked about a cycle for our little boys 6th birthday present. Hats off to you for the fantastic customer service mate. Really appreciated. You don’t get service like that very often these days. So helpful and patient too. Cheers fella.
Olly Sains. ( the Scouser ). lol.
david wilkes
Friendly staff excellent product and service great price would recommend.
Ryan Bailey
Great service and friendly staff
Jacob Morris
I had some of the best customer service from Mat, Tom, and Koby. Between the 3 of them, they got me fixed up with a new road bike for my sprint triathlon within 2 days as my previous bike had recently been stolen and the triathlon was 3 days away. Providing great recommendations and giving me good prices, they went above and beyond in assisting me.
Just to top it off, they were all very friendly and skilled and outgoing.
Leon Babarskas
One of the most helpfu trek stores in Perth .
Great service very helpful
Thank you very much for sorting out the issues the other store didn't
Bradley Rogers
Excellent service before and after sale.
Fitted the bike for my son and made sure everything was perfect.
Thanks
Martin O'Connor
Love my dual suspension Fuel EX bike and the quality of service I have received from Trek since has been excellent. Super smooth to ride. Handles the trails great. And more than anything else I just received a glimpse into their “surprise and delight” policy today and it really did. If this is what I can expect from them going forward I will be a long time customer. Well done Trek!
seraj shamsirad
I had a great experience at Trek Bike Shop thanks to Tom. He assisted us very well and was extremely helpful throughout the whole process. Tom was friendly, knowledgeable, and took the time to answer our questions and make sure we got exactly what we needed. He was also great with my son Levi while we were trying to get a helmet for him, which we really appreciated. His customer service made the visit easy and enjoyable. Highly recommend asking for Tom if you visit the store!
Mario Petrovski
Matt & Tom are awesome - originally came in on Saturday to buy some Oakley riding glasses and saw a beautiful Fuel ex 9.8 on display. Ended up buying it off Matt a few days later.
Have had alot of bikes but this experience really stands out. The customer service was amazing and I’m very happy with my new bike!
Jarred Costantino
Matt you nailed it mate. Great personality, knew his stuff. Say no more. Great experience . Cheers Matt
Kevin Savage
The guys at Joondalup trek offer great product support
Michael Lewis
Matt and the team are extremely helpful and knowledgeable. I highly recommend their services
Kirsten Lambert
Fantastic bike shop. Matt is a legend.
Praveen Srikantachary
Mr. Peter at Joondalup Trek store was incredibly helpful and made the whole bike-buying experience easy and enjoyable. He took the time to understand what I was looking for and guided me to the perfect bike. I’m extremely happy with the bike I selected and with the overall service. Highly recommend this store to anyone looking for great advice and quality bikes!
Kevin Mann
Great staff and super helpful. Built my bike while I waited as no chance of me getting back to Joondalup the rest of the week. BIG thank you to Matt and the team.
