Neil Armstrong
A great shop with a great range of bikes and equipment. Customer service and aftercare were brilliant. A big shout out to Jeremy whose knowledge and customer service was second to none imo
Love my bike btw !!!!!!
Mrs Holloway-Smyth
Jeremy is your best advert and asset. He’s the happiest, glass half full, enthusiastic and knowledgeable salesman I have ever experienced. And I’m old.
Andrew Tyler
Great range of quality bikes and service was amazing
Happy Sox Window Cleaner
Great customer service and an awesome range of modern bikes/ e-bikes.
Ian Niven
The Joondalup shop provided excellent and timely service. Also a very friendly bunch of guys!!
Tegan Moore
Extremely helpful staff, they have great customer service! Great variety of bikes and gear.
galanida ninz
The service is great and quick!..Very accomodating staffs especially to Vien who was able to quickly address my concern with my bike. Good on yah guys and keep it up!!
James Blom
Excellent help, easy and willing to take the time to help. No pressure into buying just there for genuine help and making sure you get the right bike for you and your needs.
Michelle Willcocks
quality of bikes, professional outfit. We had a good experience at the Joondalup store with Jez he explained everything to us, hes a champ!
Mick Willcocks
Ariel van Oudtshoorn
Really great customer service (special shout out to Jeremy, who has been exceptional every time). I also really love the quality of the bikes, and the fact that the kids' bikes are not overtly gendered.
Scott Tully
Great customer service from Jeremy and all the guys at the Joondalup store. They know their products very well as you’d expect from a one brand shop and provide excellent advice.
Phil Bossert
Friendly and competent service when looking at bikes. No pushy sales tactics, only helpful advice.
Andrew Booth
Bought a helmet through the guys at Trek Joondalup. Tons of knowledge, super friendly and helpful. I just wish I bought my bike through them.
Awesome to deal with and highly recommended.
Danh Vo
Wayne and Jeremy offer amazing customer service. They are both very knowledgeable and provide great sensible advice with no pressure to buy. They even left you test ride the bikes and ensure it's the right fit for you.
Jason Woodcock
Great customer service. Nice selection of bikes. The young fella at the counter was very helpful in sizing the right bike for my son for his daily and sporting ride! A
Chris Brennan
We’ve just purchased a bike from the Joondalup store in Perth and I have to say the customer service we received is without doubt the best I’ve ever experienced
The team there are very knowledgeable and made my daughter feel very special with the way her new bike was fitted to her
I’ll never go anywhere else now
Many thanks
Chris & Natalja
Phu Le
I can't praise Jeremy and his store enough for his level of customer service. His professionalism and enthusiasm for what he does is second to none. He went out of his way to find even the smallest part that I needed. I have other LBS' closer to me but I'll gladly travel twice that distance to get this service. Thanks Jeremy! ps: Take note Wembley Cycles - You don't even come close.
Bradley Krug
Fast, efficient & friendly service. Thank you.
kyle
Great bunch of guys will shop there again. Very knowledgeable and helpful.
Riley McPherson
After a fantastic experience getting my Roscoe 6 from Jeremy earlier in the year I decided to go back and see him again to get my wife a bike too and I'm glad we made that decision. Jeremy and his team's level of service, attitude and dedication to making sure you get onto the right bike is wicked! I'll be coming back for sure and I'll reccomend Jeremey & Co. To all my friends and family.
