Phil Bossert
Friendly and competent service when looking at bikes. No pushy sales tactics, only helpful advice.
Andrew Booth
Bought a helmet through the guys at Trek Joondalup. Tons of knowledge, super friendly and helpful. I just wish I bought my bike through them.
Awesome to deal with and highly recommended.
Danh Vo
Wayne and Jeremy offer amazing customer service. They are both very knowledgeable and provide great sensible advice with no pressure to buy. They even left you test ride the bikes and ensure it's the right fit for you.
Jason Woodcock
Great customer service. Nice selection of bikes. The young fella at the counter was very helpful in sizing the right bike for my son for his daily and sporting ride! A
Chris Brennan
We’ve just purchased a bike from the Joondalup store in Perth and I have to say the customer service we received is without doubt the best I’ve ever experienced
The team there are very knowledgeable and made my daughter feel very special with the way her new bike was fitted to her
I’ll never go anywhere else now
Many thanks
Chris & Natalja
Phu Le
I can't praise Jeremy and his store enough for his level of customer service. His professionalism and enthusiasm for what he does is second to none. He went out of his way to find even the smallest part that I needed. I have other LBS' closer to me but I'll gladly travel twice that distance to get this service. Thanks Jeremy! ps: Take note Wembley Cycles - You don't even come close.
Bradley Krug
Fast, efficient & friendly service. Thank you.
kyle
Great bunch of guys will shop there again. Very knowledgeable and helpful.
Riley McPherson
After a fantastic experience getting my Roscoe 6 from Jeremy earlier in the year I decided to go back and see him again to get my wife a bike too and I'm glad we made that decision. Jeremy and his team's level of service, attitude and dedication to making sure you get onto the right bike is wicked! I'll be coming back for sure and I'll reccomend Jeremey & Co. To all my friends and family.
Rego
The staff at Trek Joondalup are super friendly, knowledgeable and an absolute pleasure to deal with. Before I purchased my dual suspension mountain bike, I visited the store numerous occasions dreaming of owning a new Trek Fuel ex. Not once did they treat me like I was wasting their time.
Treks are fantastic. Do yourself a favour and check them out for yourself.
Thanks again guys.
Luke Binks
Best bike shop in Perth!! Great range of product and bikes!! Great service also
Sean McGrath
Excellent personalised service. Definitely worth a visit.
Amy Cairns
Good range, friendly employee who was able to help troubleshoot some of my bike questions aside from what I came in for, and the shop was easy to reach from the shared path.
Michael Gorman
What a great experience!!!! The team at Trek Joondalup provided me with great service. Jeremy, Jake, Jack and everyone I dealt with were amazing. They provided with great advice and service and I ended up purchasing a great bike. I could not be happier.
I would very highly recommend these guys.
Kale Crosbie
Friendly and helpful staff with a great range of modern bikes.
aaran jackson
Trek Joondalup are staffed by people who care about their customers. The store looks fantastic, location good! If I could always buy products from trek the rest of my life I would. Recently had a low blood sugar attack so I can’t ride for a while. But my doctors say I will one day soon. So I haven’t worked couldn’t afford to pay off my trek marlin 7 lay by or buy my daughter her first trek bike. After the way I was treated with such human dignity and respect I would love to spend all my money and time in trek Joondalup! Great manager and great staff! Thank you for treating me with such humility!
Jimmy Shawrette
Jack and Jeremy both know their stuff. They provided valuable advice on which type of mtb would be best. We tried many other brands, and looked at altertnatives, but the Trek build and groupset offered better quality and look and feel.
Jeremy was also very welcoming and friendly, followed up with a phone call for the delivery. Very professional service, unlike other experience we had with other bike shops.
Damien and Sonya Parker
The new manager Jeremy is great to deal with and I’ve always found Wiaan, friendly, knowledgeable and helpful.
FADE RHYSTDS
Great knowledge, very friendly and excellent service, altogether top store and right on my doorstep
Steve Hall
Great store - lots of good advice
