Speggy
Walked into the trek store on a whim as I was looking for another store in Joondalup. I’m delighted I did. I ended up talking to Jeremy and the friendly team about what I was looking for in a mountain bike. They were all super helpful in sharing their knowledge and experience to guide my decisions. I went back in today and purchased a Roscoe. Every part of my experience was excellent. Cannot recommend enough.
Outkast Detailing
Faultless experience dealing with Jeremy and his team.
Will be going back for sure.
Donna catlin
Staff are friendly ....fantastic bunch of helpful guys and happy to give you plenty of riding tips and info on local tracks. Bought my bike back April and am so happy with its performance Excellent brand.
Luke Henning
Had a great experience looking for a bike with Jeremy. Best customer service out!
Benjamin Bardsley
Great and friendly service. Able to book me in as soon as possible and reasonable prices. Will definitely be there more often.
Vaughn Steenkamp
Amazing, friendly and helpful staff. Definitely recommend and will return in the future.
David
Great range and deals, everything Trek, well run outfit!
Ashlie Guest
I've been casually hunting for a bike for a couple months now, and luckily for me Trek Joondalup was one of the shops I visited. We were served by Jeremy who was a breath of fresh air. So helpful, friendly, and knowledgeable. He gave me a great experiance especially as I am knew to MTBs. I hired a demo bike for the day and he helped me get set up. honestly, if you're bike shopping, go and visit Jeremy. Thank me later.
Dominic
Great service great price will definately be back for any maintenance and any purchase in the future thanks for a very easy process
Russell Willans
First class service and professionalism. Jeremy and the guys there are brilliant. Customer service is exceptional no matter how small your purchase. The advice and assistance these guys give is excellent. After an initial purchase at the store a week earlier I phoned in with an enquiry. Jeremy went out of his way to find me some suitable road shoes that suited my size, demands and budget.
P E
Products are fantastic value and the knowledge of staff is exceptional. So friendly and helpful
Ed Mann
Awesome shop good blokes very helpful
Susan Woodroffe
Trek Bikes Joondalup were very helpful and professional. It is just like riding a new bike again. They kept me informed during the repair process and contacted me if there was a wait for parts
Thank you Trek
Neil Armstrong
A great shop with a great range of bikes and equipment. Customer service and aftercare were brilliant. A big shout out to Jeremy whose knowledge and customer service was second to none imo
Love my bike btw !!!!!!
Mrs Holloway-Smyth
Jeremy is your best advert and asset. He’s the happiest, glass half full, enthusiastic and knowledgeable salesman I have ever experienced. And I’m old.
Andrew Tyler
Great range of quality bikes and service was amazing
Happy Sox Window Cleaner
Great customer service and an awesome range of modern bikes/ e-bikes.
Ian Niven
The Joondalup shop provided excellent and timely service. Also a very friendly bunch of guys!!
Tegan Moore
Extremely helpful staff, they have great customer service! Great variety of bikes and gear.
galanida ninz
The service is great and quick!..Very accomodating staffs especially to Vien who was able to quickly address my concern with my bike. Good on yah guys and keep it up!!
