4.9
rating out of  293  reviews
283
2
1
0
7
User profile - Andrew Booth.
Andrew Booth
Bought a helmet through the guys at Trek Joondalup. Tons of knowledge, super friendly and helpful. I just wish I bought my bike through them. Awesome to deal with and highly recommended.
5 years ago
User profile - Danh Vo.
Danh Vo
Wayne and Jeremy offer amazing customer service. They are both very knowledgeable and provide great sensible advice with no pressure to buy. They even left you test ride the bikes and ensure it's the right fit for you.
5 years ago
User profile - Jason Woodcock.
Jason Woodcock
Great customer service. Nice selection of bikes. The young fella at the counter was very helpful in sizing the right bike for my son for his daily and sporting ride! A
5 years ago
User profile - Chris Brennan.
Chris Brennan
We’ve just purchased a bike from the Joondalup store in Perth and I have to say the customer service we received is without doubt the best I’ve ever experienced The team there are very knowledgeable and made my daughter feel very special...
See More
5 years ago
User profile - Phu Le.
Phu Le
I can't praise Jeremy and his store enough for his level of customer service. His professionalism and enthusiasm for what he does is second to none. He went out of his way to find even the smallest part that I needed. I have other LBS...
See More
5 years ago
User profile - Bradley Krug.
Bradley Krug
Fast, efficient & friendly service. Thank you.
5 years ago
User profile - kyle.
kyle
Great bunch of guys will shop there again. Very knowledgeable and helpful.
5 years ago
User profile - Riley McPherson.
Riley McPherson
After a fantastic experience getting my Roscoe 6 from Jeremy earlier in the year I decided to go back and see him again to get my wife a bike too and I'm glad we made that decision. Jeremy and his team's level of service, attitude and de...
See More
5 years ago
User profile - Rego.
Rego
The staff at Trek Joondalup are super friendly, knowledgeable and an absolute pleasure to deal with. Before I purchased my dual suspension mountain bike, I visited the store numerous occasions dreaming of owning a new Trek Fuel ex. Not o...
See More
5 years ago
User profile - Luke Binks.
Luke Binks
Best bike shop in Perth!! Great range of product and bikes!! Great service also
5 years ago
User profile - Sean McGrath.
Sean McGrath
Excellent personalised service. Definitely worth a visit.
5 years ago
User profile - Amy Cairns.
Amy Cairns
Good range, friendly employee who was able to help troubleshoot some of my bike questions aside from what I came in for, and the shop was easy to reach from the shared path.
5 years ago
User profile - Michael Gorman.
Michael Gorman
What a great experience!!!! The team at Trek Joondalup provided me with great service. Jeremy, Jake, Jack and everyone I dealt with were amazing. They provided with great advice and service and I ended up purchasing a great bike. I could...
See More
5 years ago
User profile - Kale Crosbie.
Kale Crosbie
Friendly and helpful staff with a great range of modern bikes.
5 years ago
User profile - aaran jackson.
aaran jackson
Trek Joondalup are staffed by people who care about their customers. The store looks fantastic, location good! If I could always buy products from trek the rest of my life I would. Recently had a low blood sugar attack so I can’t ride fo...
See More
5 years ago
User profile - Jimmy Shawrette.
Jimmy Shawrette
Jack and Jeremy both know their stuff. They provided valuable advice on which type of mtb would be best. We tried many other brands, and looked at altertnatives, but the Trek build and groupset offered better quality and look and feel. ...
See More
6 years ago
User profile - Damien and Sonya Parker.
Damien and Sonya Parker
The new manager Jeremy is great to deal with and I’ve always found Wiaan, friendly, knowledgeable and helpful.
6 years ago
User profile - FADE RHYSTDS.
FADE RHYSTDS
Great knowledge, very friendly and excellent service, altogether top store and right on my doorstep
6 years ago
User profile - Steve Hall.
Steve Hall
Great store - lots of good advice
6 years ago
User profile - duges66.
duges66
Pleasurable purchasing experience Matt knows his stuff and took the time to set the bike up. Love the new bike.
6 years ago
180