Dominic
Great service great price will definately be back for any maintenance and any purchase in the future thanks for a very easy process
Russell Willans
First class service and professionalism. Jeremy and the guys there are brilliant. Customer service is exceptional no matter how small your purchase. The advice and assistance these guys give is excellent. After an initial purchase at the store a week earlier I phoned in with an enquiry. Jeremy went out of his way to find me some suitable road shoes that suited my size, demands and budget.
P E
Products are fantastic value and the knowledge of staff is exceptional. So friendly and helpful
Ed Mann
Awesome shop good blokes very helpful
Susan Woodroffe
Trek Bikes Joondalup were very helpful and professional. It is just like riding a new bike again. They kept me informed during the repair process and contacted me if there was a wait for parts
Thank you Trek
Neil Armstrong
A great shop with a great range of bikes and equipment. Customer service and aftercare were brilliant. A big shout out to Jeremy whose knowledge and customer service was second to none imo
Love my bike btw !!!!!!
Mrs Holloway-Smyth
Jeremy is your best advert and asset. He’s the happiest, glass half full, enthusiastic and knowledgeable salesman I have ever experienced. And I’m old.
Andrew Tyler
Great range of quality bikes and service was amazing
Happy Sox Window Cleaner
Great customer service and an awesome range of modern bikes/ e-bikes.
Ian Niven
The Joondalup shop provided excellent and timely service. Also a very friendly bunch of guys!!
Tegan Moore
Extremely helpful staff, they have great customer service! Great variety of bikes and gear.
galanida ninz
The service is great and quick!..Very accomodating staffs especially to Vien who was able to quickly address my concern with my bike. Good on yah guys and keep it up!!
James Blom
Excellent help, easy and willing to take the time to help. No pressure into buying just there for genuine help and making sure you get the right bike for you and your needs.
Michelle Willcocks
quality of bikes, professional outfit. We had a good experience at the Joondalup store with Jez he explained everything to us, hes a champ!
Mick Willcocks
Ariel van Oudtshoorn
Really great customer service (special shout out to Jeremy, who has been exceptional every time). I also really love the quality of the bikes, and the fact that the kids' bikes are not overtly gendered.
Scott Tully
Great customer service from Jeremy and all the guys at the Joondalup store. They know their products very well as you’d expect from a one brand shop and provide excellent advice.
Phil Bossert
Friendly and competent service when looking at bikes. No pushy sales tactics, only helpful advice.
Andrew Booth
Bought a helmet through the guys at Trek Joondalup. Tons of knowledge, super friendly and helpful. I just wish I bought my bike through them.
Awesome to deal with and highly recommended.
Danh Vo
Wayne and Jeremy offer amazing customer service. They are both very knowledgeable and provide great sensible advice with no pressure to buy. They even left you test ride the bikes and ensure it's the right fit for you.
Jason Woodcock
Great customer service. Nice selection of bikes. The young fella at the counter was very helpful in sizing the right bike for my son for his daily and sporting ride! A
