Bagiya Lakshmy Ramasamy
Took my son's bicycle for service. Staff were very friendly and helpful. Service was excellent, my son's came back like brand new. Thank you team.
Jeff Clark
Best bike shop in Perth, friendly knowledgeable service and healthy stock levels
Aaron Hughes
The customer service here is what keeps me coming back whenever I need something done to my trek bikes. I don’t say this very often , but Mark , Mick and the team at Cannington do go above and beyond for me every time. Couldn’t be happier with them .
pearce m
Always fast, friendly and efficient service. Nothing is ever too much trouble. Same day back on road service every time.
Erica McKenzie
These guys were great. Walked in the door with only a rough idea of what I might want, they were super prompt, professional and not condescending in any way. Bought a great bike and very happy with the price and its performance.
Francesco Bietto
Highly recommended!
I normally prefer small indipendent stores but my experience at Trek Cannington has been flawless.
Great advice and knowledgeable staff,very quick turnaround and the best price on the market.
Even gave me a good deal on some accessories.
Michael Jones
Staff was super friendly and helpful. Sorted me out with my new bike and made it a pleasant and memorable experience. Been enjoying my bike every day since!
stuart lee
Service was great got things fixed under warranty which I was happy to pay as the trek rail 7 does some hard work. The guys did a service fitted a new chain. Also did the rear bearing under warranty. Couldn't be happier. Thanks again
TrixMeister
Extremely pleased with the customer service provided by Michael and his team.
A week ago, I bought a new Emonda ALR5 from a local retailer down south and after finding the derailleurs are not working as they should, booked a service online in Trek Cannington to get it fixed. I was surprised that the local retailer did not ensure that the bike sold to me was up to the Trek brand standards.
Michael rang me up the next day and had my bike fixed up a day later. He rang me up again to explain the works needed to be done. A full inspection was done to ensure the bike was up to safety standards. That was beyond my expectations as they went over the bike as if it was built by them from scratch. I am very grateful that they went beyond my service request.
Thanks guys and all the best. You deserve more than 5 stars with your excellent customer service.
Andrea De Sena
Thanks very much to Mark for the excellent customer service a week ago. We were able to get the bike that my daughter wanted and receive good advice about the bike and accessories, all for a reasonable price.
Putrid Reviews
Needed help with a box for shipping a mountain bike, the guys were more than happy to help, pulled a new bike out of a box & gave me the box
Raptor G
In town for work I made it clear I couldn’t buy a bike from the store. This didn’t however stop the professional service and time spent covering all the details and options by staff member Mark. He allowed me to try various bikes explaining in details the difference between each. Professional service and I would definitely recommend Mark from the Cannington store for your next bike.
Rhett Hewson
Customer service was brilliant on a recent warranty repair.
Tim Keely
Very helpful crew
Mr. Wick
I have come here a few times now for services, parts and advice. Every time the team at Trek have been nothing short of phenomenal!
They've always provided postive advice without a sales pitch. In tern, I've always come back to them as I trust them with my bikes and the advice they give.
Ashleigh Davey
Awesome service by Jack, great knowledge. Couldn’t be more happier with our new bikes
Chris Carder
I have no problems in recommending Trek Bicycles Cannington, they did an awesome job on my wifes bike
Dr. Mag
Very helpful.
Tony Raudino
Great friendly knowledgeable staff who ensured that all the costs and work was detailed to me so that there were no surprises when I picked my bikes up. It was great to have someone tell me what they could do to fix and repair my bike rather than try to sell me a new one without looking at it.
Paul Kalajzich
I can only say the service I received today was most impressive. Mark was helpful, informative and extremely efficient.
From the first call to delivery of my bike to my home the same day I was blown away.
Top rate experience and will certainly return for servicing and new purchases.
Thanks Trek Cannington
