4.9
rating out of  243  reviews
229
6
1
1
6
User profile - Vicky.
Vicky
Helpful knowledgeable staff and great bikes.
3 years ago
User profile - Steadyrack Marketing.
Steadyrack Marketing
Great service and great products
3 years ago
User profile - R_E_I_N_H_A_R_D.
R_E_I_N_H_A_R_D
Josh was very happy to answer my questions over the phone, regarding bicycle service options that Trek offer. It was great customer service, thanks mate.
3 years ago
User profile - Kris.
Kris
Great staff, heaps of stock. They adjusted my derailer and didn't charge for 10 minutes work which is great customer service
3 years ago
User profile - Leon Tander.
Leon Tander
Great service, very happy with my new bike!
3 years ago
User profile - vince holliday.
vince holliday
Great service
3 years ago
User profile - Sandy Jaat.
Sandy Jaat
Nice bike and very friendly staf.very helpful.
4 years ago
User profile - Edwin Bagnall.
Edwin Bagnall
Friendly staff, great selection and clean roomy store
4 years ago
User profile - Stephen Treanor.
Stephen Treanor
Need to give a shout out to these guys. My mate purchased two Trek bikes from here, we were given very reasonable advice about lead times during a pandemic (we drove all over Perth and couldn’t find a bike to buy) We received one bike about a month ago but have had huge problems with the second bike arriving in Perth. The staff went above and beyond to sort this situation out and didn’t just say “have a refund”. Two very happy blokes here getting back on the trails tomorrow and you have earned customers and supporters for life. Great team & fantastic shop.
4 years ago
User profile - Bill Atkinson.
Bill Atkinson
The staff here are extremely well versed on the product knowledge as they know everything, and I mean absolutely everything, there is to know about their offerings. We bought this Marlin 7 for my son without being able to see, touch or sit on the bike...we bought it because of the quality of sales staff. At every interaction we had with staff from both Cannington and Joondalup branches, we had nothing but professional conduct and exemplary service from every single one of them. Well done. Would definitely recommend seeing them if you’re in the market to buy a bike.
Review photo
4 years ago
User profile - Roman I..
Roman I.
I've bought pedals and they replaced them in my bicycle for free in just five minutes! Thank you!
4 years ago
User profile - Michael Wyatt.
Michael Wyatt
Great service and friendly
4 years ago
User profile - Kerry Tonkin.
Kerry Tonkin
Spent some time looking at the bikes in this store. The staff were very welcoming and informative. They even offered for me to try the bikes that were the most suitable for me. A beautiful spacious layout with plenty of bikes for a variety of uses and budgets. Plenty of parking right near the door and easy to locate.
Review photo
4 years ago
User profile - Michael Silverlock.
Michael Silverlock
Easy to talk to staff that know their product.
4 years ago
User profile - Giovanni Coppola.
Giovanni Coppola
Excellent service. Josh was a pleasure to deal with.
4 years ago
User profile - Fahmy Sidin.
Fahmy Sidin
Friendly staffs Non pushy Very informative Good quality products = Happy customer Thank you team Trek!
4 years ago
User profile - Riley McPherson.
Riley McPherson
Great quality products and service is top notch!
4 years ago
User profile - Malik Sally.
Malik Sally
Amazing, quick service. Went in to the store with 20 minutes to closing time. Bought 2 new tires and tubes and wanted them on fixed on my bike, while I was processing the payment the boys had finished replacing the tubes and tires on to my bike and mounted the wheels as well. I will return to Trek store for more, as I loved the service.
4 years ago
User profile - icerocket.
icerocket
These guys fitted a purchased Brooks saddle free of charge for me. My ebike was from another retailer but good ole fashioned service from Trek Cannington now have my business.
4 years ago
User profile - Media Stable.
Media Stable
Got my beast!!!
Review photo
4 years ago
100