We Appreciate Your Business and Feedback! (969)
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8 years agoMy shopping experience has been excellent because Curtis has been right there with me answering all my questions via chat. I hope your product excels like your customer service.My shopping experience has been excellent because Curtis has been right there with me answering all my questions via chat. I hope your product excels like your customer service.
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8 years agoWorkmanship was beyond expectations. Curtis went above and beyond in creating and shipping this last minute Christmas gift. Although I ordered well beyond Christmas ordering/shipping deadlines and delivery was not guaranteed, I was lucky ... Keep readingWorkmanship was beyond expectations. Curtis went above and beyond in creating and shipping this last minute Christmas gift. Although I ordered well beyond Christmas ordering/shipping deadlines and delivery was not guaranteed, I was lucky the post office came through in time delivering on Christmas Eve- but none of that would have been possible if it weren't for Curtis' very timely communication and quick production to allow shipping to happen in the most timely manner. This gift made our Christmas magical and one we will always remember - especially every time we look at this beautiful piece. Thank You - Your craftsmanship touched our hearts!
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8 years agoGreat experience dealing with Heartwood. This is my second purchase, they customer services has been exemplary!Great experience dealing with Heartwood. This is my second purchase, they customer services has been exemplary!
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8 years agoYou guys were great! I loved that you touched base with me before you processed the order and adding the nice touches I didn't even ask for which made it that much more special. I also wanted to thank Curtis specifically for the thoughtf ... Keep readingYou guys were great! I loved that you touched base with me before you processed the order and adding the nice touches I didn't even ask for which made it that much more special. I also wanted to thank Curtis specifically for the thoughtful note he left. Thanks for everything, I'll definitely be using you guys again!
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8 years agoYes, I have a family board that someone gave me for a house warming gift, I am a Real Estate agent that will be ordering for my clients in the future. Great gift Idea!Yes, I have a family board that someone gave me for a house warming gift, I am a Real Estate agent that will be ordering for my clients in the future. Great gift Idea!
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8 years agoGreat Experience. Very helpful, and excellent prices.Great Experience. Very helpful, and excellent prices.
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8 years agoHaven't received it yet but great customer service and quick replies.Haven't received it yet but great customer service and quick replies.
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8 years agoYou were extremely helpful and answered any questions I had. You were able to work with me for what I was looking for. Thank you! I gave the gifts to the people they were for, and both of them loved them! They are truly beautiful. T ... Keep readingYou were extremely helpful and answered any questions I had. You were able to work with me for what I was looking for. Thank you! I gave the gifts to the people they were for, and both of them loved them! They are truly beautiful. Thank you for the extra gift that was in the package, it was a nice surprise too.
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8 years agoGreat experience! Love the way the website works!Great experience! Love the way the website works!
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8 years agoI was very impressed with the quick reply to my emailed question, and the site is easy to navigate and well laid out. The products also look amazing, cannot wait to see the finished product which is a gift for my boyfriend:)I was very impressed with the quick reply to my emailed question, and the site is easy to navigate and well laid out. The products also look amazing, cannot wait to see the finished product which is a gift for my boyfriend:)
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8 years agoI would only purchase from this site if I got to speak with Curtis again. He was very patient and helpful.I would only purchase from this site if I got to speak with Curtis again. He was very patient and helpful.
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8 years agoSent a query and received a very prompt response. Ordering online has been very easy.Sent a query and received a very prompt response. Ordering online has been very easy.
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8 years agoThe gift was sent very promptly and in very good packaging to protect the wood and leather. The nicest touch was a handwritten note on the receipt thanking me for my business. I wasn't disappointed on the carving or the signature on the ... Keep readingThe gift was sent very promptly and in very good packaging to protect the wood and leather. The nicest touch was a handwritten note on the receipt thanking me for my business. I wasn't disappointed on the carving or the signature on the jewelry box I ordered very professional.
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8 years agoAmazing! Great quality and super fast delivery! I ordered two custom signs and a cutting board for Christmas gifts. Love Them! Can't wait to order more :)Amazing! Great quality and super fast delivery! I ordered two custom signs and a cutting board for Christmas gifts. Love Them! Can't wait to order more :)
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8 years agoI'm a repeat customer - always been pleased and my gift recipients love their signs! Thanks!!I'm a repeat customer - always been pleased and my gift recipients love their signs! Thanks!!
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8 years agoThis is the 2nd plaque I have ordered. Love it! Got within a week of irderingThis is the 2nd plaque I have ordered. Love it! Got within a week of irdering
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