Stephen Panebianco
What a team! Initially, Pasadena Cyclery invested time thanks to Dan who unselfishly connected me with Trek Bicycle Encinitas, since that was where my desired bike was in stock, based on a national search. My entry point with Trek Bicycle Encinitas was Tim, who is extraordinary, patient, and educative. The next day I drove down to Encinitas from Pasadena and test rode my bike. Ultimately, I| worked with Tim, lan, and eventually the master technician Bob. I have never purchased a bike with such supportive expertise. Deeply grateful and I look forward to deepening my relationship with Trek overtime. And of course, I will be sure to stop by and say hello to Tim, lan and Bob when I'm in town visiting my best friend from my undergraduate days at Georgetown! Thanks guys. Your passion and expertise is deeply felt and appreciated!