4.9 rating out of 272 reviews
Jeff Killeen
Always the best in sales and service. We go nowhere else…!
Nathan Minatta
Came in with tires falling apart and in need of some repairs. I was welcomed at the door and shown to the service area where the specialist dropped what he was doing and got me everything I needed. He sold me everything I needed, and nothing that I didn’t. As he worked on my bike a steady stream of customers kept coming in and they were able to work with everyone in a time manner. Nothing but great things to say about this place. Highly recommend
Stephen Panebianco
What a team! Initially, Pasadena Cyclery invested time thanks to Dan who unselfishly connected me with Trek Bicycle Encinitas, since that was where my desired bike was in stock, based on a national search. My entry point with Trek Bicycle Encinitas was Tim, who is extraordinary, patient, and educative. The next day I drove down to Encinitas from Pasadena and test rode my bike. Ultimately, I| worked with Tim, lan, and eventually the master technician Bob. I have never purchased a bike with such supportive expertise. Deeply grateful and I look forward to deepening my relationship with Trek overtime. And of course, I will be sure to stop by and say hello to Tim, lan and Bob when I'm in town visiting my best friend from my undergraduate days at Georgetown! Thanks guys. Your passion and expertise is deeply felt and appreciated!
Ka'Von House
I had a great experience at the Trek bike store. The shop was very clean and well organized, and the staff was friendly and knowledgeable. They took the time to explain everything clearly and made the process easy. Overall, it was a smooth and positive experience, and I would definitely recommend this store.
Ted Roth
The Trek bike mechanics provide excellent service and knowledge. I have always found them to be professional, courteous and kind.
Robert scott
Great service! The rep was knowledgeable, the service was successful, turnaround time was fast.
Amy Luxner
Great and friendly customer service. Staff is very knowledgeable about products.
Ajin Thapa
Very honest, good service and reasonably priced. They also validate the parking that is now not free.
Seppo Tahkola
Good Trek Bikes, good service
Diana Wennerstrom
The store has all kinds of bikes to choose from and any accessories someone would need