4.9 rating out of 282 reviews

User profile - SCOTT PANZEK.
SCOTT PANZEK
Great customer service and a friendly and knowledgeable staff.
2 days ago
User profile - Doug Donohoe.
Doug Donohoe
Fast and easy service. Friendly and funny staff.
3 weeks ago
User profile - Sara Zataweski.
Sara Zataweski
I wanted to give a shout out to Dan for helping me purchase my bike yesterday! I’ve been riding a basic bike from Walmart for years and finally had enough. There was an ad for the TrekFest sale on Facebook so I decided to take a look online. I found a bike that I liked so I went in person to try it out. Dan got me in and out of the shop in no-time, explained all the ins and outs of my new bike and offered a few add-ons but wasn’t pushy, which I appreciate. I took it for its maiden voyage today and am so happy with my new bike!
a month ago
User profile - Jon Baillie.
Jon Baillie
Dan is the man!! Super nice, not pushy at all and made it really easy to get the bike I wanted. Feels great when the person selling you the bike is just as excited as you are that you’re gonna be riding a new bike!!
a month ago
User profile - Ronald Beck.
Ronald Beck
I went to the Trek Store in Shadyside to purchase a new bike. I was greeted by Dio. I explained the type of riding I like to do. He spent a lot of time with me. Dio answered all my questions. He was friendly, very helpful and a pleasure to deal with. I felt very comfortable during my visit. I ended up buying a new bike and have been very happy with it. I would highly recommend the Shadyside Trek store and especially the manager, Dio.
a month ago
User profile - Bardienus Duisterhof.
Bardienus Duisterhof
Mechanics are really professional and friendly, love bikes. Prices are perhaps higher than elsewhere but the service and people are unmatched, it's also conveniently located. Special thanks to Connor :)
3 months ago
User profile - Colin Morse.
Colin Morse
Trek Shadyside DOES NOT MISS! I never take my bikes anywhere else’s , the skill and service is unparalleled !! I met Max & EJ on Sunday, THEY ARE GREAT NEW ADDITIONS TO THE SQUAD! I came in right at open to get two new tires and a tube put on, EJ let me know it may not be today because it was only him Max and they were short staffed. I was a bit sad(I wanted to ride ) but understood. So came back around 4pm before close and EJ was just putting my bike up for service. I could tell he had been slammed with service all day and was still hustling 5 hours later! Needless to say these two studs got me taken care of and I couldn’t have been more impressed! The Main Crew here always rocks and now two new kick ass additions, I couldn’t be a happier Trek rider with this crew having my back! Keep kicking ass , you all are the best!
3 months ago
User profile - Geoffrey Lay (CajunDragon).
Geoffrey Lay (CajunDragon)
Had an emergency repair issue while riding from Mnt Washington to Shady Side. The repair department of Trek was happy to work on my Aventon bike (even though I did not buy it there)
3 months ago
User profile - Benjamin Rosenthal.
Benjamin Rosenthal
A great bike shop! Everyone here is very friendly and super helpful. They don't mind taking the time to answer questions, and perform repair and maintenance work quickly. Dio in particular has helped me out a number of times.
5 months ago
User profile - Antonio Williams.
Antonio Williams
This is my go to store for products and service.
5 months ago