4.6 rating out of 591 reviews

User profile - Peter MacGregor.
Peter MacGregor
Customer service is excellent ! Thanks! I went in to buy new SPD clip pedals on a busy Sat. Despite being very busy they quickly installed the new pedals on my bike- I was on vaca and did not have all my repair tools- always go to them when I am in the area!
2 weeks ago
User profile - Samantha Perez Marrero.
Samantha Perez Marrero
I have been in this store twice and both times it's been an outstanding costumer service experience.
2 weeks ago
User profile - Derrick55 Ford.
Derrick55 Ford
My personal experience is like walking into a bike shop that’s been around my entire life Thanks Gustavo for always being there to help
2 weeks ago
User profile - Carlos Tapias.
Carlos Tapias
Creo que es la mejor tienda. Muy profesionales. Y es la mejor atención Y en productos hay de todos
a month ago
User profile - Ludis Cervera.
Ludis Cervera
Very good customer service
2 months ago
User profile - Mike Sauer.
Mike Sauer
Dropped off and picked up my bike the next day after service was completed. Outstanding! Bike looks great and rides like new!
2 months ago
User profile - William Brackett.
William Brackett
Had Gustavo and crew do a new drivetrain on my 2020 FX - 5 , after 10 k miles , it looked and felt tired …. After working their magic, It looks and rides like new
2 months ago
User profile - Bifran Orozco.
Bifran Orozco
Excelente tienda! Sin duda volvería a comprar en ese lugar!
6 months ago
User profile - Debbie Mansell.
Debbie Mansell
Always a great experience when we visit this store. A recent visit resulted in a new back tire and chain. However, I had a small issue after the chain was fitted, I took it back and it was dealt with immediately with no questions asked. I understand things happen but how a company deals with issues is a true statement of how they do business and these guys rock. Wouldn't trust my bike with anyone else.
7 months ago
User profile - RK Law.
RK Law
After doing a significant amount of research, we decided on looking at the offerings from Trek for our next set of eBikes. After making some calls to make sure the model we were interested in were on display, we came down on a Saturday. Being a Saturday the shop was busy especially since they are closed on Sunday and Monday. The owners son helped us in answering our questions and his expertise with the Trek eBike line was exceptional. They offered a test ride on the bikes we were interested in and provided all the details we wanted, without any pressure to buy. Fast forward to today, we picked up our new Dual Sport eBikes for myself and my wife. We are very happy with the service and expertise we received from the team at Trek on OBT in Orlando, and will certainly visit them in the future for all of our cycling needs.
7 months ago