4.6 rating out of 624 reviews
Famous Draven
The South Chase Trek Store is always friendly and tells me exactly what is going on with Repairs and Services!
Audrey Myat
I came in with a second hand bike that was having issues that I couldn’t figure out. I was a bit apprehensive since I’m a new cyclist and wasn’t sure if I was the problem . Felix was able to immediately find the issue on the bike and fixed it. He was friendly and very knowledgeable. I will be coming back for any of my cycling needs in the future and would recommend this shop for anyone in the area!
Brendan Loehr
Was in from out of town and they fit me and got my bike working great
Erica Strickland
Gustavo was a great help with getting my husband’s new bike fitted and adjusted for his race and was super knowledgeable with answering our questions. He helped us select pedals and a water bottle mount. Highly recommend!!
Frank Santelli
Best place in town to buy and service your bikes. Felix and team are extremely knowledgeable and very friendly. They care about their customers and provide outstanding service. Thank you for your guidance buying our new bikes and servicing our existing ones. Highly recommended!!
Nick Joseph
I had a great shopping experience from start to finish. The store was well-organized, and everything I needed was easy to find. Felix was especially helpful—he went out of his way to make sure I had all the items on my list, answered my questions with patience, and offered recommendations that actually made my purchase even better. His friendly attitude and attention to detail really stood out. Overall, it was a smooth and enjoyable visit. Definitely a 10/10 experience.
David Parinello
Tremendous customer support. Gustavo was extraordinarily helpful fitting my new trek verve Most impressively when I had an issue he came to my home to take care of it personally on his own time. These guys are great
Danny humberto marquez lozada
Excellent service and attention! Gustavo and Félix were both super helpful — they took the time to explain what was best to do with my bike and made sure everything was done right. You can tell they really know their stuff and care about their customers. Highly recommended — I’ll definitely be coming back!
JAVIER POLANCO
I’ve been bringing my Trek MTB here for both service and parts, and I couldn’t be happier. The shop is super professional, always honest, and the quality of the work is excellent. Félix really knows his stuff — he’s knowledgeable, friendly, and always goes the extra mile to make sure everything is perfect before you leave. It’s great to have a place you can fully trust with your bike. Highly recommended!
Beiker A. Prin
Excelente atención por parte de Felix y su equipo de trabajo, la mejor tienda de la familia Trek en Orlando