4.7 rating out of 407 reviews
Evan B
Kyle has great customer service and was very informative. Thanks again, I’ll be back!
Nick Anello
Really great talking with experts, especially as a novice. You guys did excellent work on a bike that was in need of repair and had been in storage for a few years. It was like getting a brand new bike back! Very happy, and it rides perfectly. I will glady return for anything my bike needs in the future.
Dewey Gaddis
I found the staff to ve very helpful and accommodating.
Dan K.
Great experience. We were upgrading bikes for our 2 kiddos and Kyle, along with us, worked through the precaliber upgrade process. Kyle was patient, kind, and thoughtful. For that, we were exceedingly grateful. We walked out with 2 new bikes, exceptionally happy kiddos, and an experience that only reinforced our positive outlook around the Trek Happy Valley store. We will definitely come back and we will continue referring folks there.
Tracy Koslicki
It doesn’t get much better than the customer service Kyle provided to us when we upgraded our kids’ bikes. Even as he had to sort out some order history issues, he was cool, calm, and always friendly. Trek for life!
M Montalbano
Great customer service and attentiveness. Very knowledgeable and great communication in repairs
Dustin Prater
Great customer service, good selection. They didn’t have exactly what I wanted but were able to get it from another store the same day. Will definitely be back
dave ciaverella
Great service both customer and mechanical, trustworthy! Variety of store products including the most beautiful bikes in the industry. Willing to help find components if not in stock, for high level cyclists and the beginner, and go out of their way to get you riding, or racing again.
Connor Smith
The team at Trek HV was a pleasure to work with! They were able to fit in new cables, bar tape, and level 2 maintenance the day before a 50mi gravel race. I am extremely grateful for their clear communication and attention to detail. I even brought the bike in filthy (shame on me) and it was spotless when I picked it up. Thank you all so much!
Kris M
Josh was very knowledgeable, helpful and friendly. I can't wait to come back and buy a new bike