4.8 rating out of 275 reviews
Jeremy Gold
Whoever tuned up my wife and my Procalibers did a fantastic job. Once again, my bike is shifting, rolling, and breaking great. Thank you!
Jeremy G.
Jeffrey A. Longcor
I'm repeatedly impressed with the good work and communication of the Trek SB staff including John K, Olive, James, and Roger. They are great at coordinating around my schedule, giving me a quick turnaround on check ups, and getting me ready for big adventure rides and races. Much appreciated!
Matthew Fay
General Manager Jerry and Service Manager John K in Trek’s Goleta store made an unbelievably great first impression. I had not been in the store since Trek acquired Bicycle Bob’s. I brought in 4 of my family’s bikes for service that had been collecting dust in our garage. I happened to mention that I would be taking them down to my brother’s family who had lost their home and everything in it in the Palisades fire. Not only were they very friendly and super helpful, but they completely comped the service when they found out these were being tuned up for fire victims AND asked if I would be interested in taking down 3 smaller kids bikes they had received on trade-in for donation to any other families who had also lost their house. What an incredible act of kindness!
Mike Nguyen
Great place to buy a proper bicycle. No cheap china made bicycles here. High end bicycle.
Craig Johnson
Service is a model for customer service.
Celeste Kafri
The bikes are great, the service is outstanding! Roger helped us get a new Thule bike rack when our old one was unusable - a process that tooks months. We come to Trek for all our biking needs.
Susie Reilly
I highly recommend this shop. As a woman, I felt valued as an athlete, respected as an equal and my questions were fully answered. I was able to test ride and buy a road bike that was perfect for me and my riding goals. James (who assisted me) was so responsive and was careful to stay within my price range and not try to upsell products that I didn’t want. I drove an hour each way to shop at Trek of SB for the first time and I will definitely return in the future. I recommend you do, too!
Don McDermott
Mechanics were able to service problematic mechanical issues such as hydraulic brakes, replaced brake pads, suggest chain replacement to really tighten up the shifting and braking on a much loved EU designed and imported e-bike. Also, they noticed, isolated and tightened up front fork and front wheel that was noticeable but escaped my abilities.
byrnette1
Excellent and knowledgeable staff. Going back to buy a rack for my car. Finn is a great and helpful staff member
Afshin Shabanie
Great selection, very well maintained store, and incredible service.
Specifically, thank you to Jerry Ferraro for giving great advice, and help with multiple aspects of getting a bike. They really went above and beyond.