Burlington Fireplace Reviews
Kathleen Sagunsky
Burlington Fireplace employee, Jeff, just left my home after doing a terrific job of cleaning my fireplace. It is positively glowing! In addition to doing a great job, he was polite, pleasant, and answered all my questions to my satisfaction. Thank you, Jeff and Burlington Fireplace.
Ellen Peterson
Jeff was early for my appointment and did a great job. He answered every question I had about the whole process. The area was left clean as a whistle!
Kathy Robinson
Justin from Burlington Fireplace was so patient today, answering all of my questions. We'd neglected our gas fireplace for 10 years and he did a great job of cleaning it! Almost makes me long for colder weather (but not quite)!
Dennis Hoeft
Justin did a great job cleaning our wood burning stove and chimney pipe. We are now ready for another great fall/winter season sitting in front of the warm glow of the fire.
Thanks Justin for the great service.
Trusting InHim
Justin is very professional and courteous. We love Burlington. They are there to always service us or just answer questions when needed.
Russ Bachman
Justin was very courteous while performing our annual fireplace cleaning and servicing.
Judy Christiaansen
Great service,efficient,and professional.
Angela Wolf
Justin and Dan were great! What we thought would be a difficult install due to gas line ended up being a much faster install. We would recommend Burlington Fireplace over Alaskan Fireplace I. Sturtevant anyway. The sales people, owner, and 3rd party repair company were very kind and helpful. Don’t know now why we waited so long!
Marjorie Bublitz
My service technician Jeff called to let me know he was ahead of schedule, he was friendly, professional, thorough and let me know about a potential safety issue with our wood burning insert and made arrangements to have it addressed before the burning season begins. Our fireplace looks clean and beautiful again. Thanks Jeff! I would highly recommend Jeff & Burlington Fireplace!
Mary Bughman
We have had nothing but excellent customer service and services from Burlington Fireplace. Jeff was out to clean our fireplace today, great service and friendly guy. Jeff gave us lots of good information about our fireplace and wood use.
David Baker
Recently had our Fireplace insert cleaned and checked by tech Jeff. He provided great service and was very professional. We have been very happy with Burlington Fireplace. 5 stars.
Debbie Sheridan
Jeff called prior to arrival to let us know he was on the way and arrived on time. He was friendly and answered any questions we had. Great service.
Tina Neis
Jeff was great! He explained things well, was quick and cleaned everything up after. Highly recommended!!
Pat Farrell
Justin performed yearly maintenance on gas fireplace. Called ahead to let me know when he would be here and arrived on time. Asked if I had any questions or concerns and addressed my questions. Very happy with work performed and friendliness of technician. Would recommend this company.
Heather Alvey
Ben, Matt, and Bob did a great job installing our new fireplace and stone! They were timely, cleanly, friendly, and knowledgeable. Thanks, guys!
Mark Ecker
Burlington Fireplace is a top notch supplier/installer. We had to replace a 45 year old fireplace and chimney. They were able to accommodate a challenging removal and replacement of fireplace through the inside of a culture stone 16 foot high wall with hearth. Tim, Todd, and Justyn were master craftsmen at taking on this task. They were professional and always making sure we were happy with the progress of the install. The replacement around the new fireplace of the cultured stone was done to perfection. It matches perfectly with.existing stone. All in all they made a tough install a very satisfying experience. Would highly recommend the company and it's install team
Sally Carlson
Jeff came to clean our gas fireplace today and did a great job. He was very thorough and kept everything very clean.
James Oswalt
Had a wonderful experience using Burlington Fire Place. Ricky, Mason and Justin did a fabulous job on the installation and it looks great.
John
Jeff did a great job. Very nice and professional. Everything was explained well and would recommend your place to all
Cody Hunnicutt
Jeff was thorough and efficient in cleaning/tuning up our gas fireplace. He was personable in responding to my questions about the process and our equipment.
