Burlington Fireplace Reviews

5.0
rating out of  1467  reviews
1,433
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User profile - Steven Eich.
Steven Eich
We had our gas fireplace checked out because we were having ignition issues. Jeff arrived on time and got to work. He quickly discovered an issue and what needed to be repaired or replaced. Jeff patiently and clearly answered all of my questions of which there were quite a few. Jeff is the Gold Standard in his field!
3 months ago
User profile - Joe Schauer.
Joe Schauer
We were slotted into February for our gas fireplace not working...Justin called stating they had a cancelation and could fit us in today. They arrived at the time they said they would be here. Justin and Logan were very professional and very knowledgeable. They were very prompt and had the part needed on hand. We even had great conversation while they worked. Justin and Logan are a credit and valuable asset to your company! Thanks guys!!
3 months ago
User profile - Duane Tweeten.
Duane Tweeten
Justin arrived right on time to clean our gas insert fireplace. We highly recommend him for prompt reliable service.
3 months ago
User profile - patty Krumsee.
patty Krumsee
Jason was on time, very friendly & professional
3 months ago
User profile - Grumpy Woody.
Grumpy Woody
Tim and his installation team were wonderful. Showed up right on time and went right to work to get our two new inserts installed. Very high quality, professional workmanship on both the inside and outside parts of the installation. They spent time walking me through the startup and ongoing use of the inserts. We absolutely love them! Thanks again to Tim, Ricky, Todd and Darryl!
3 months ago
User profile - Katie Falk.
Katie Falk
Geoff and Logan did a fabulous job cleaning the fireplace. They were timely very efficient and very careful in cleaning up. I would recommend them 100%.
3 months ago
User profile - Gretchen Prescott.
Gretchen Prescott
Always reliable and honest. Today we had Jeff at our house and he has been to our home a few times for regular maintenance! He’s kind and patient with our dog, and very respectful of our home.
3 months ago
User profile - Joe G.
Joe G
Recently had a new gas fireplace unit installed. Ricky and Austyn did a fantastic job on the install. They contacted me in the morning letting me know when they would arrive and arrived right on time. Were extremely professional and courteous. They took the time to explain everything and answer any questions that I had. Burlington fireplace was a class act from the estimate process all the way to instillation. Would recommend them to anyone.
3 months ago
User profile - Ryan James.
Ryan James
These guys are the best! Quick, efficient, and always top quality work. Jeff was right on time and made a courtesy called before hand. Cleaned up as if he wasn’t even here! Wont call anyone else!
3 months ago
User profile - Denny Pearson.
Denny Pearson
Jeff was very courteous and did an excellent job Very satisfied
3 months ago
User profile - TIM NIELSON.
TIM NIELSON
Jeff was very fast and knowledgeable. Did a nice job.
3 months ago
User profile - Chris johrendt.
Chris johrendt
Burlington fireplace give your man Jeff a raise!! The amount of professionalism/respect this guy has was amazing! Thank you for your services
3 months ago
User profile - Mark Ignasiak.
Mark Ignasiak
Jeff and Logan arrived as scheduled. Both were professional, polite and informative. It was a pleasure having them service our fireplace. Highly recommend!
3 months ago
User profile - Paul Deutsch.
Paul Deutsch
Austyn and Darryl were awesome installing our new fireplace. Very professional and informative. Great pair. Burlington Fireplace you are lucky to have such talent on your staff.
3 months ago
User profile - jzaloom.
jzaloom
Jeff and Logan were on time, very professional and a pleasure to work with. I highly recommend them.
3 months ago
User profile - Brenda Thomas.
Brenda Thomas
Jeff was a pleasure to have here today. He was thorough and cleaned up 20 yrs of grime from the unit. It looks great! Jeff is an asset to BF. Thanks. Ron & Brenda
3 months ago
User profile - Robyn Woods.
Robyn Woods
Jeff was great. He was prompt, calling ahead to let us know he was on his way. He answered all of our questions and concerns. Thanks Jeff!
3 months ago
User profile - Brad Davis.
Brad Davis
Justin did a great job cleaning my fireplace while answering my questions. He was patient, professional, and thorough. He also patched up a cracked ceramic panel for me and repaired a damaged ember screen. I would have Burlington Fireplace back the next time I need a cleaning. Two thumbs up!
3 months ago
User profile - Colleen W.
Colleen W
Jeff was so helpful in fixing our issue with our fireplace! He was in and out quickly and efficiently, and had useful tips to prevent future issues. 5 stars- would definitely recommend!
3 months ago
User profile - Phyllis Pham.
Phyllis Pham
Nice service polite, he clean after himself
3 months ago
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