Burlington Fireplace Reviews

5.0
rating out of  1503  reviews
1,469
18
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User profile - Linda Kenyon.
Linda Kenyon
Wonderful job!!!! Jeff and Dakota
3 months ago
User profile - Carol Heacox.
Carol Heacox
Austin and Darryl were very professional and did a great job removing my wood stove. Hope to see them to install my gas stove. Great Job!!
3 months ago
User profile - Jay Jetplane.
Jay Jetplane
Review for Burlington Fireplace I recently had the pleasure of working with Burlington Fireplace on a project, and I must say, they exceeded my expectations. Tim, Todd, and Brent went above and beyond to ensure that everything was perfect. Their attention to detail and commitment to customer satisfaction were truly impressive. This was just my first project of two, and I am so glad I chose Burlington Fireplace. From start to finish, the process was seamless and stress-free, thanks to the professionalism and expertise of the team. I am looking forward to working with them again on my next project. Highly recommend!
3 months ago
User profile - Margaret Hefner.
Margaret Hefner
Burlington Fireplace and Solar is an excellent company. Great communication with our initial phone call and appointment reminders. Our tech was Justin and he was prompt, knowledgeable and friendly. I can’t recommend this company enough. :)
3 months ago
User profile - Greg Oertel.
Greg Oertel
Jeff explained the issue and advised on the parts needed. Also advised to have an electrician look at my circuit. Burlington Fireplace & Solar is a great company to work with
3 months ago
User profile - Bob Butterbrodt.
Bob Butterbrodt
Justin from Burlington Fireplace did a great job. He fully explained the cause of the problem and what he would do to fix it. Very professional and I would highly recommend them.
3 months ago
User profile - Joy Vaillancourt.
Joy Vaillancourt
We called and spoke with Dan, who was more than generous with his time to explain some questions we had about our Lower level fireplace. We have worked with Burlington before and they do wonderful work making our gas fireplaces functional! They even clean the glass better than new! Thank you!!
3 months ago
User profile - Peggy Behling.
Peggy Behling
Justin and Logan did a complete maintenance check on my condo fireplace .... found my blower was not connected, vacuumed the logs, and and cleaned the glass front to an amazing "sparkle. My building was built in 2006, I moved in in 2020, not sure if fireplace was ever maintained....sure is working and looking GREAT now. Thank you for both for your professionalism and friendly service!!!
3 months ago
User profile - Colleen Logan.
Colleen Logan
The men who put in the gas for our existing fireplace did an excellent job!
3 months ago
User profile - Tracy Smith.
Tracy Smith
Jeff came out to fix my fireplace and was knowledgable and efficient. It's never fun to need a repair however when you have competent and friendly staff it helps. Also shared information with me about my fireplace that I did not know. Highly recommend using them for your fireplace needs.
3 months ago
User profile - Nicholas Schlei.
Nicholas Schlei
Jeff did a gas insert fireplace cleaning for me and got the unit looking great after I neglected it for the past few seasons. The entire window was fogged over prior. The arrival notifications were helpful as well. Scheduling was smooth also, I tried other places for online quotes and Burlington was the only company that responded.
3 months ago
User profile - Dale Medrano.
Dale Medrano
Fantastic! The gentlemen were personable, knowledgeable, patient and clean. I would highly recommend Burlington fireplace to everyone :)
3 months ago
User profile - Darlene.
Darlene
Excellent service provided by Jeff from Burlington Fireplace. Had been told by others that parts are no longer available for my unit. He had all the parts in the van and had it working like a charm in good time. Jeff was courteous, knowledgeable and efficient.
3 months ago
User profile - Paul Sherman.
Paul Sherman
We went with Burlington Fireplace to install a wood insert box in our fire place. Austin, Darryl, and Bob were great at explaining how to operate and best take care of the insert to ensure we get the most efficient burn. The team was professional and efficient with their installation. It was extremely cold and wet outside, but managed to leave no mess after the installation was completed. Our family is very grateful to the whole Burlington Fireplace team. This is a must have if you have a fireplace in your house, and you will not be disappointed with the customer service and cleanliness of this crew. Thanks again Austin, Darryl, and Bob!
4 months ago
User profile - James Christiansen.
James Christiansen
Justin arrived early. Work completed efficiently and professionally. Appreciate the well done service.
4 months ago
User profile - Donald Daniels.
Donald Daniels
Jeff tuned up my fireplace. He was very friendly and professional and explained what was wrong. I would definitely recommend them!
4 months ago
User profile - Kim Wessinger.
Kim Wessinger
Jeff did a great job tuning up and cleaning our Gas fireplace. You don’t realize that gas from the street can be dirty and clog up the pilot. Plus the glass is now gleaming.
4 months ago
User profile - Jim Nowakowski.
Jim Nowakowski
Jeff was very pleasant professional efficient and did a great job. Burlington fireplace is lucky to have a guy like Jeff
4 months ago
User profile - Jo Chart.
Jo Chart
Jeff was very polite, efficient and a pleasure to have while he cleaned and checked my fireplace. Thank you
4 months ago
User profile - Cindee Wenshutonis.
Cindee Wenshutonis
We were very happy with our new fireplace installation done by Austyn and Darryl. They were very precise in everything they did and we are extremely happy with our install.
4 months ago
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