Burlington Fireplace Reviews
Phyllis Pham
Nice service polite, he clean after himself
John Terrence
Our Tech Mike was extremely professional and very neat. He explained in detail what was wrong with our unit along with what is wrong with our chimney at the moment. I appreciated his knowledge on both repairing the old unit and what a unit would cost installed. I would use them again.
Jeff Ludwig
Tech Jeff was a pleasure to deal with! Prompt, friendly, knowledgeable efficient..........Thank you!
Matthew Gorski
Jeff was incredible! Explained what was going on, suggestions for going forward, and was easy to talk to. Couldn’t recommend Jeff enough!
donald wilcox
Ricky and Darryl did a fantastic job, our entire family can’t stop enjoying our new gas fireplace!
Natalie Scholberg
Ricky and Darryl did a great job. They were professional, courteous and punctual. I'm very pleased!
Kat Worzalla
Justin was prompt, knowledgeable, efficient and friendly! Fireplace is working like a champ again!
Tim Cottrell
Highly recommend Burlington Fireplace and Solar for wood burning insert sale and install. From the moment I visited the well stocked showroom through the home consultation and final install where Brent, Ben and Todd were extremely efficient snd professional , every step of the process was a great experience. Last night I sat in front of my new Lopi Large Flush wood burning insert and enjoyed the gorgeous fire - I have to remark on the outstanding quality and craftsmanship of this stove insert - so well engineered - the blower fan particularly surprised me on how quiet and effective it is at throwing out the heat even at low settings .
Tony Hetland
Jeff was great! We had our gas fireplace cleaned and inspected for the first time since we moved in. Jeff explained the process of what he was checking on and did a great job cleaning the unit. Looks brand new! I will definitely be using him and Burlington Fireplace again for our next cleaning!
Mark Reikowski
2nd time using Burlington Fireplace. First install was for a wood insert in basement rec- room, around 7 years ago, and today a gas insert in living room. Both installs were great. The gas insert is a Kozy Heat Nordic 29 with oak logs. Very professional installation, and clean up. Took about 7 hours total for old removal, new gas and electric lines, and insert. Both Tim and Todd did a great installation, and went over operation of unit. It sure is nice to push a button on the remote, and have instant heat!!
Thanks Burlington Fireplace, I’ll recommend you to friends and family
Deborah Plehn
Had a great experience (again) with Burlington Fireplace. The first time when they installed our gas fireplace and now. After several years our fireplace would start but the flame would not come on high. Jeff came and found the issue. A tiny bug that had plugged the gas inlet. He was such a nice guy and no nonsense. He got it fixed and let me watch!! Thanks Burlington and thanks Jeff.
Tree Hugger
Justin was very professional
William
Jeff was professional, courteous and listened to my description of our problem (fan didn't work). Jeff had it fixed in less than 30 minutes, cleaned up after himself and explained the repair. Thanks!
Lynn Kritter
Burlington Fireplace, Burlington WI. We had a positive experience from start to finish. The store had a variety of product, Sales was friendly, attentive and knowledgeable, The product is quality, The installers (Ricky, Austyn and Darryl) were professional, efficient, knowledgeable, friendly. Cleaned up after install. Would recommend this Business and Product.
Cindy Gilmore
Jeff was very professional and courteous. Efficient in his work and cleaned up after the job was done. He even payed attention to my dog, with kindness and playfulness! Highly recommended Jeff!
Dawnelle McNeill
Another wonderful job cleaning our fireplace. Technician (Justin) was very polite and did great explaining a potential issue we have. Highly recommend
Calvin Gilbertson
Great job Jeff . You are a real pro! Thanks and Happy New Year!
Stephanie Peterson
Our technician Justin was courteous and timely. He did thie basic $195 cleaning and assessment on our gas fireplace. He was honest with our questions and informed us of products/services without being pushy. We plan to use this company again.
Patricia Boeck
Justin came to our home to clean our fireplace. He did a wonderful job, was very neat, quick and personable. Thank you Justin
Michael Murphy
Justin was very polite during his service call to our house. He was very informative about his service explaining every step to us. I would highly recommend Burlington Fireplace and Justin.
