Burlington Fireplace Reviews

5.0
rating out of  1478  reviews
1,444
18
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User profile - Eli Williams.
Eli Williams
Chris was very professional and helpful. Explained everything in detail. Thank you for the great service.
6 months ago
User profile - Michele Leep.
Michele Leep
Chris did a great job. Clean, neat and professional. First time I used Burlington Fireplace for service. Will tell my friends!
6 months ago
User profile - Timothy Tesch.
Timothy Tesch
Chris called before he came and did a great job. Very professional. Thank you
6 months ago
User profile - annette leverenz.
annette leverenz
Chris was wonderful. He answered all our questions about the fireplace and also questions relating to other products
6 months ago
User profile - Anna Antaramian-McGuire.
Anna Antaramian-McGuire
Excellent, hard working, personable young man. Great job
6 months ago
User profile - Carla Eastberg.
Carla Eastberg
Excellent all throughout the process. John, Tim and Todd did a great job. Friendly, knowledgeable, and easy to work with them. Love the fireplace insert and it's already warming our house. Will pass this company on to others!
6 months ago
User profile - Maria Altmayer.
Maria Altmayer
Jeff was so professional and efficient! He shared valuable information.
6 months ago
User profile - Kurt Hietala.
Kurt Hietala
Jeff came out to do a maintenance call on our gas fireplace. He was very efficient got everything cleaned up and provided a few recommendations for future maintenance. I’m very appreciative of his efficient work.
6 months ago
User profile - Terry Rabe.
Terry Rabe
Great service! First, they were able to schedule my service request to fit my schedule, so no inconvenience on my part. On the day of the service, Chris was able to come a bit early and called to see if it I was agreeable to that, which I was, but I appreciate that he called rather than just showing up early. Chris had to troubleshoot the problem that was preventing my gas fireplace to ignite. He kept me fully informed with each step he took before moving forward, and he was able to find and solve the problem. I highly recommend Burlington Fireplace & Solar!
6 months ago
User profile - Beth Engelking.
Beth Engelking
Tim and Todd recently installed a high efficiency insert fireplace. They were professional and did an amazing job. Highly recommend!
6 months ago
User profile - Judy Buldak.
Judy Buldak
Richie came out to clean fireplace, remove old insert and install new gas insert. Great job! Could not be happier!
6 months ago
User profile - Linda Luedtke.
Linda Luedtke
Excellent communication from the call that the technician was on his way to Justin’s explanation of how everything works. Clean, friendly and courteous. Highly recommend!
6 months ago
User profile - Joanne Talbott.
Joanne Talbott
Justin just left after cleaning my fireplace and fixing my remote. He did a great job and was very personable. I'll definitely ask for him next year at cleaning time!
6 months ago
User profile - L .Morrison.
L .Morrison
Chris did the annual cleaning on our 2 fireplaces. He was personable and professional. Great representative for the company.
6 months ago
User profile - Mary Jo Diaguila.
Mary Jo Diaguila
Justin serviced our fireplace. He was very nice, professional, efficient and helpful. Next time we need service I will ask for him.
6 months ago
User profile - Thomas Neuzerling.
Thomas Neuzerling
Justin arrived on time for our fireplace tune-up appointment. He called 30 minutes ahead to inform us he was on the way. That was very helpful. Our gas fireplace had a few major performance issues that Justin identified and corrected effortlessly. Very affordably priced house call. Can't recommend Burlington Fireplace and Solar, AND Justin more highly!!!
6 months ago
User profile - Mordechai Levin.
Mordechai Levin
Burlington Fireplace & Solar installed and maintains my fireplace/furnace. The high performance stove/insert burns hot and clean with less than one pound/ year of chimney sweeping detritus. The heat produced along with the incredible efficiency is beyond compare. The most important part of Burlington Fireplace’s design and service is safety. I burn about two full cords/year of kiln-dried oak. Heat is really important. Safety and lack of fear is too. And, by-the-way, when Burlington Fireplace comes to inspect, clean, and maintain the fireplace and chimney, their service representatives, like Jeff, be assured, they are tidy and generous in explaining what they do.
6 months ago
User profile - Tim Hanahan.
Tim Hanahan
Jeff did a great job. Explained everything he was doing and answered all my questions. Very helpful!
6 months ago
User profile - Jeanne Winiarski.
Jeanne Winiarski
Justin from Burlington Fireplace Company did a fantastic job repairing my gas fireplace!
7 months ago
User profile - John Barnes.
John Barnes
Amazing service and great prices!
7 months ago
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