Burlington Fireplace Reviews

5.0
rating out of  1695  reviews
1,662
18
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User profile - TIM NIELSON.
TIM NIELSON
Jeff was very fast and knowledgeable. Did a nice job.
10 months ago
User profile - Chris johrendt.
Chris johrendt
Burlington fireplace give your man Jeff a raise!! The amount of professionalism/respect this guy has was amazing! Thank you for your services
11 months ago
User profile - Mark Ignasiak.
Mark Ignasiak
Jeff and Logan arrived as scheduled. Both were professional, polite and informative. It was a pleasure having them service our fireplace. Highly recommend!
11 months ago
User profile - Paul Deutsch.
Paul Deutsch
Austyn and Darryl were awesome installing our new fireplace. Very professional and informative. Great pair. Burlington Fireplace you are lucky to have such talent on your staff.
11 months ago
User profile - jzaloom.
jzaloom
Jeff and Logan were on time, very professional and a pleasure to work with. I highly recommend them.
11 months ago
User profile - Brenda Thomas.
Brenda Thomas
Jeff was a pleasure to have here today. He was thorough and cleaned up 20 yrs of grime from the unit. It looks great! Jeff is an asset to BF. Thanks. Ron & Brenda
11 months ago
User profile - Robyn Woods.
Robyn Woods
Jeff was great. He was prompt, calling ahead to let us know he was on his way. He answered all of our questions and concerns. Thanks Jeff!
11 months ago
User profile - Brad Davis.
Brad Davis
Justin did a great job cleaning my fireplace while answering my questions. He was patient, professional, and thorough. He also patched up a cracked ceramic panel for me and repaired a damaged ember screen. I would have Burlington Fireplace back the next time I need a cleaning. Two thumbs up!
11 months ago
User profile - Colleen W.
Colleen W
Jeff was so helpful in fixing our issue with our fireplace! He was in and out quickly and efficiently, and had useful tips to prevent future issues. 5 stars- would definitely recommend!
11 months ago
User profile - Phyllis Pham.
Phyllis Pham
Nice service polite, he clean after himself
11 months ago
User profile - John Terrence.
John Terrence
Our Tech Mike was extremely professional and very neat. He explained in detail what was wrong with our unit along with what is wrong with our chimney at the moment. I appreciated his knowledge on both repairing the old unit and what a unit would cost installed. I would use them again.
11 months ago
User profile - Jeff Ludwig.
Jeff Ludwig
Tech Jeff was a pleasure to deal with! Prompt, friendly, knowledgeable efficient..........Thank you!
11 months ago
User profile - Matthew Gorski.
Matthew Gorski
Jeff was incredible! Explained what was going on, suggestions for going forward, and was easy to talk to. Couldn’t recommend Jeff enough!
11 months ago
User profile - donald wilcox.
donald wilcox
Ricky and Darryl did a fantastic job, our entire family can’t stop enjoying our new gas fireplace!
11 months ago
User profile - Natalie Scholberg.
Natalie Scholberg
Ricky and Darryl did a great job. They were professional, courteous and punctual. I'm very pleased!
11 months ago
User profile - Kat Worzalla.
Kat Worzalla
Justin was prompt, knowledgeable, efficient and friendly! Fireplace is working like a champ again!
11 months ago
User profile - Tim Cottrell.
Tim Cottrell
Highly recommend Burlington Fireplace and Solar for wood burning insert sale and install. From the moment I visited the well stocked showroom through the home consultation and final install where Brent, Ben and Todd were extremely efficient snd professional , every step of the process was a great experience. Last night I sat in front of my new Lopi Large Flush wood burning insert and enjoyed the gorgeous fire - I have to remark on the outstanding quality and craftsmanship of this stove insert - so well engineered - the blower fan particularly surprised me on how quiet and effective it is at throwing out the heat even at low settings .
11 months ago
User profile - Tony Hetland.
Tony Hetland
Jeff was great! We had our gas fireplace cleaned and inspected for the first time since we moved in. Jeff explained the process of what he was checking on and did a great job cleaning the unit. Looks brand new! I will definitely be using him and Burlington Fireplace again for our next cleaning!
11 months ago
User profile - Mark Reikowski.
Mark Reikowski
2nd time using Burlington Fireplace. First install was for a wood insert in basement rec- room, around 7 years ago, and today a gas insert in living room. Both installs were great. The gas insert is a Kozy Heat Nordic 29 with oak logs. Very professional installation, and clean up. Took about 7 hours total for old removal, new gas and electric lines, and insert. Both Tim and Todd did a great installation, and went over operation of unit. It sure is nice to push a button on the remote, and have instant heat!! Thanks Burlington Fireplace, I’ll recommend you to friends and family
11 months ago
User profile - Deborah Plehn.
Deborah Plehn
Had a great experience (again) with Burlington Fireplace. The first time when they installed our gas fireplace and now. After several years our fireplace would start but the flame would not come on high. Jeff came and found the issue. A tiny bug that had plugged the gas inlet. He was such a nice guy and no nonsense. He got it fixed and let me watch!! Thanks Burlington and thanks Jeff.
11 months ago
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