Burlington Fireplace Reviews
Tree Hugger
Justin was very professional
William
Jeff was professional, courteous and listened to my description of our problem (fan didn't work). Jeff had it fixed in less than 30 minutes, cleaned up after himself and explained the repair. Thanks!
Lynn Kritter
Burlington Fireplace, Burlington WI. We had a positive experience from start to finish. The store had a variety of product, Sales was friendly, attentive and knowledgeable, The product is quality, The installers (Ricky, Austyn and Darryl) were professional, efficient, knowledgeable, friendly. Cleaned up after install. Would recommend this Business and Product.
Cindy Gilmore
Jeff was very professional and courteous. Efficient in his work and cleaned up after the job was done. He even payed attention to my dog, with kindness and playfulness! Highly recommended Jeff!
Dawnelle McNeill
Another wonderful job cleaning our fireplace. Technician (Justin) was very polite and did great explaining a potential issue we have. Highly recommend
Calvin Gilbertson
Great job Jeff . You are a real pro! Thanks and Happy New Year!
Stephanie Peterson
Our technician Justin was courteous and timely. He did thie basic $195 cleaning and assessment on our gas fireplace. He was honest with our questions and informed us of products/services without being pushy. We plan to use this company again.
Patricia Boeck
Justin came to our home to clean our fireplace. He did a wonderful job, was very neat, quick and personable. Thank you Justin
Michael Murphy
Justin was very polite during his service call to our house. He was very informative about his service explaining every step to us. I would highly recommend Burlington Fireplace and Justin.
Keith Larson
Very satisfied with our warranty repair visit.
Jeff was friendly, professional and did not hurry, was committed to our concern.
Darrell Kreckel
Austin, Todd, and Bob did an excellent job installing our gas fireplace. They converted our old wood burner and it just made the room look brand new. They were here by 8:00 and done by 2:30. I couldn’t be happier.
Carol Mueller
Flame in gas fireplace would not stay lit. Technician Justin identified the problem very quickly and replaced the faulty electrical switch. He then thoroughly cleaned our fireplace and even spray painted the interior to brighten up the faded walls. Fireplace looks like new. Very careful and professional.Great job.We highly recommend him.
G Maney
Had a new gas insert installed after the old fireplace started to fail. Everything from the first service call to going in picking out the one we liked best, to installation was very easy. Even got installed a few weeks earlier than expected. Got it done before Christmas, which was nice. Mike the service man to the installers Tim, Todd, and Matt were very professional and explained everything from start to finish. Highly recommend Burlington Fireplace and Solar.
Edwin Clark
Dylan and Austyn did a fantastic job, and very professional. We are very happy with our new fireplace.
Jonathan Franks
Very pleased with everything from initial contact to follow up for warranty work! Justin did a great job explaining some things we didn't know as it was a new build so we weren't around when it was installed. Keep up the great work!
Lisa Tenhagen
Jeff came in to clean my fireplace. He did a great job, cleaned up after and was awesome to deal with! Would highly recommend!! Thanks again Jeff!!
Pat McAdams
Burlington fireplace just came out to fix our fireplace. Mike the technician that came out was fantastic. He explained what was wrong with our fireplace and had all the parts available to fix it on the spot.
He also cleaned it and made it look like it was brand new. Very happy with the service quality of the work and the price.
The person who helped book the appointment was also very friendly, unfortunately, I do not remember her name.
I would highly recommend them.
Janice Obrien
We had our gas fireplace serviced, Jeff was our serviceman he was fantastic very knowledgeable and polite. I would definitely have them service the fireplace again. Jan o
Susan Van helden
Our tech Jeff was professional and knowledgeable. He answered questions and did a great job. Highly recommend
Lisa Weber
Justin was my technician, and he was very professional and informative, taking the time to assure I was comfortable and satisfied with the work that needed to be performed.
