Burlington Fireplace Reviews

5.0
rating out of  1700  reviews
1,667
18
1
3
11
User profile - Thomas Neuzerling.
Thomas Neuzerling
Justin arrived on time for our fireplace tune-up appointment. He called 30 minutes ahead to inform us he was on the way. That was very helpful. Our gas fireplace had a few major performance issues that Justin identified and corrected effortlessly. Very affordably priced house call. Can't recommend Burlington Fireplace and Solar, AND Justin more highly!!!
a year ago
User profile - Mordechai Levin.
Mordechai Levin
Burlington Fireplace & Solar installed and maintains my fireplace/furnace. The high performance stove/insert burns hot and clean with less than one pound/ year of chimney sweeping detritus. The heat produced along with the incredible efficiency is beyond compare. The most important part of Burlington Fireplace’s design and service is safety. I burn about two full cords/year of kiln-dried oak. Heat is really important. Safety and lack of fear is too. And, by-the-way, when Burlington Fireplace comes to inspect, clean, and maintain the fireplace and chimney, their service representatives, like Jeff, be assured, they are tidy and generous in explaining what they do.
a year ago
User profile - Tim Hanahan.
Tim Hanahan
Jeff did a great job. Explained everything he was doing and answered all my questions. Very helpful!
a year ago
User profile - Jeanne Winiarski.
Jeanne Winiarski
Justin from Burlington Fireplace Company did a fantastic job repairing my gas fireplace!
a year ago
User profile - John Barnes.
John Barnes
Amazing service and great prices!
a year ago
User profile - Chad Anderson.
Chad Anderson
Mike was both informative and friendly. Explained things in a way that was easily understood. Will call again for maintenance needs.
a year ago
User profile - Mark Garski.
Mark Garski
Prompt and quality service, Jeff was good explaining the work he performed to get the fire place checked for upcoming heating season.
a year ago
User profile - Travis Reed.
Travis Reed
2024 Update: They have been great for chimney and fireplace maintenance. Jeff was clean, helpful, friendly, and informative on care and upkeep. 2019: From the phone call to the Level II Chimney Inspection, Burlington Fireplace & Solar was great. When I was interviewing general home inspectors before buying our home, a couple recommended a Level II Chimney inspection since the fireplace was the primary source of heat in the house. They were friendly on the phone and able to schedule the inspection in a few days (the clock was ticking on our home purchase timeline). The technician was friendly, laid down a dust mat, vacuumed out all the ashes (kept the area very clean), removed the smoke shelf, he was very thorough in the inspection and showed me the pictures from the camera that went up the chimney. He was able to give me a thorough introduction to the fireplace. He checked the air shutter and the blower. I would highly recommend Burlington Fireplace & Solar to others and would definitely use them again.
a year ago
User profile - Robin Bliese.
Robin Bliese
The technician who came to our home to do an annual inspection of our gas fireplace was very friendly and professional. We were very pleased with the information he shared with us and he answered questions we had for him. He took precautions to keep the area clean and vacuumed up after he was done. When he left we were feeling comforted knowing our fireplace was ready for another year of use.
a year ago
User profile - Therese Brannon.
Therese Brannon
Tim and Todd were awesome professional and knowledgeable. Tim helped me understand the inner workings of our gas fireplace as well as the different settings on the remote. Tim went above and beyond and both were a pleasure to work with.Clean and professional. Burlington Fireplace has great employees with alot of expertise. We are doing the stone so photo is without. I LOVE my new fireplace. Thanks!
a year ago
User profile - Jean Fox.
Jean Fox
I think it's a great company. Very professional. The guys were great to work with. Answered all my questions and were very helpful. Ricky and Lance did a great job! Highly recommend if you looking for a fireplace!!
a year ago
User profile - Nino Piller.
Nino Piller
Outstanding job, Justin and Jeff were very professional and left the area spotless
a year ago
User profile - Patti Stindle.
Patti Stindle
Thank you Justin for taking care of my fireplace problem and cleaning the fireplace. You were very professional and answered all of my questions.
a year ago
User profile - Gina Ford.
Gina Ford
Thank you Justin for your awesome service and great job cleaning our fireplace. See you next year!
a year ago
User profile - Tim Erickson.
Tim Erickson
Mike and Chis did a great job getting our fireplace cleaned up and working properly. Had not been cleaned in 10 years so we are going to have them check the system annually to make sure it’s right.
a year ago
User profile - Megan Novak.
Megan Novak
Tim, Todd and Matt did a stunning job on installing our wood burning stove! And Zach handled our last minute purchase really well. Would absolutely recommend them any time!
a year ago
User profile - Kyle Stohl.
Kyle Stohl
Chris did a great job of cleaning my fireplace! It looks brand new!
a year ago
User profile - Alyson Horton.
Alyson Horton
Burlington Fireplace keeps my fireplace in great working order. Each year the technician they send is friendly, knowledgeable and they always keep the area clean. I highly recommend Burlington Fireplace.
a year ago
User profile - Gloria Dobogai.
Gloria Dobogai
Excellent work. Very nice installers, cleaned up and explained everything..
a year ago
User profile - Hattie Mitchell.
Hattie Mitchell
Jeff was friendly while being professional. He took his time explaining what he was doing. He took time to make sure his work area was protected .
a year ago
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