Burlington Fireplace Reviews
Nancy Malkowski
I was very pleased with the maintenance service I received regarding my gas fireplace. The young man, Justin, was very polite, knowledgeable and professional. He answered all of my questions to my liking. I appreciated that he called ahead of time to let me know he was on his way. He was also right in the middle of the window time frame. That is always a positive. I was very happy with the service and highly recommend Burlington Fireplace & Solar. Thanks for the good and professional job that was done.
Michael Pritzl
I am very satisfied with the product that I purchased from Burlington Fireplace and Solar. It arrived on time and fits like a glove. Lucas, the technician, was very courteous, knowledgeable about the installation, efficient, and left the area spotless..
Dennis chartier
Lucas serviced our gas fireplace today. He was very thorough and explained everything he was doing. He cleaned up the area and was very polite to us. He even pointed out need to replace backup batteries which previous repairman did not do last year. Thank you Lucas
Gordon Jacobson
Lucas assured me “no worries” and he came through with an excellent service!
Wam Mac
Mike was great, fireplace looked like new when he was done!
Tom Grego
Great service! They communicated with us very well all the way through, were clean, and finished the job that day. We had an issue a few days later, sent them a msg that evening, and they had someone at our door by 8:30 the next morning.
We had a different local company look at our chimney a while back, and we asked for an estimate, but they blew us off, never even called back. Burlington wanted our business, and were very responsive and professional. We visited the showroom, chose what we wanted, and they made it happen. We highly recommend them!
Michael Garber
Fireplace cleaning is always very professional. I dunno if there's been a change there by (3?) years ago I contacted them about a repacement blower/motor for my Jotul. They said "no dice". Well, I re-enquired, and it should be on it's way now!
Kevin Cornell
Justin serviced our fireplace today in a timely manner and answered any questions I had. He knew what he was doing, was friendly and efficient. Confident that our fireplace will work at peak performance this winter. Thanks Justin.
Tammy Myers
Justin provided the best annual service for my fireplace. He was professional and informative. He made the experience seamlessly convenient. Burlington Fireplace has always provided me with the best experience from start to finish.
terrencet60061@gmail.com Nancy50
Justin was our service rep and he did a great job! He was very professional and friendly. Would use Burlington Fireplace & Solar again.
Patty Gillum
My husband and I are totally thrilled with our new fireplace. Paul and Justin did an excellent job with the installation. They went out of their way to find siding to match ours so we wouldn't have a metal plate showing on the outside of our house. We can't say enough about their workmanship and customer focus. They made sure we were extremely satisfied with how the stone was placed around the mantel and cleaned up once the job was complete. We've had disappointing experiences recently with other contractors so this has renewed our faith -- kudos to Burlington Fireplace!
Mike Vanduys
Justin from Burlington Fireplace was very efficient and friendly. I would recommend him to anyone who has the need for any fireplace services!! Keep up the great work!!!
Marguerite Deephouse
We had our gas fireplace cleaned today by Justin. He did a very nice job and I’d say it looks brand new. Justin showed up at the time he said he would arrive, was very mindful of protecting our carpet while he worked and very professional. I would recommend Burlington Fireplace and their employee Justin.
Karen
Great company, excellent service.
Joe Meinken
Tim, Todd and Bob are a remarkable team! From the moment they called that they were on their way, they were friendly, cordial and respectful of both my home and my neighbors. They arrived on time and finished on time and explained everything they would be doing as they went along. I'll never go anywhere else for my fireplace and chimney needs.
Beth Waters
Love Burlington Fireplace!! Should have used them sooner to switch over. The service guys are always nice and informative. They do great job of cleaning up too!! Highly recommend them.
Don Peterson
Justin did a great job installing new chimney cover
Andy Sirocchi
Great service. Courteous, timely, friendly , and knowledgeable . So glad I picked them for my gas fireplace needs.
Sandie Holz
Justin is wonderful. Friendly, professional and knowledgeable.
Patti Orzel
I've been using Burlington Fireplace to do a yearly inspection of my gas fireplace for 8 years. They do a great job. They fixed the problems with the door and fan caused by other companies. Call Burlington; you'll be happy you did.
