Burlington Fireplace Reviews
Darlene Hennlich
Amazing service! We live 45 minutes away from their home base in Burlington. I was able to get an appointment in about 3 weeks time instead of 8 weeks with competitors all via email. Mike our service tech, called to give me an approximate arrival time, and was finished in about an hour. He was very patient with our 2 year old grandson who was with us for the day. Mike was very honest, when my husband asked some questions regarding our fire box. I will for sure be making future appointments with this company.
phillip borchardt
The service rep. , Mike, was very professional but still friendly. He explained everything he was doing and why. Highly recommend this company have used them for 7 years and have never had one complaint.
Richard Welk
Service was excellent, Chris was very personable and explained what he was doing. Very happy with Burlington Fireplace service!
mary premetz
Burlington Fireplace installed our fireplace years ago. We have not had any problems. We are very happy with them and would recommend Burlington Fireplace to everyone.
Mike came out to clean and check our fireplace. He always does a fantastic job!! I love Burlington Fireplace and I always ask for Mike to come for our yearly checkup. Thank you Mike!!
Ericka Mancuso
Fantastic service!
Chris was punctual and very professional.
Very nice to work with !!
Well done Chris!!
Henry Kroeger
Luke N. cleaned and checked our gas fireplace. He is always
prompt, friendly and professional. Every year we ask for him for
our service, and will next year.
James Yust
Crews were great. They were prompt and courteous. They addressed my concerns and took care of all that For my fireplace.
James Walker
Justin and Jeff came out to perform the annual cleaning and service on our fireplace. They were prompt and efficient and we look forward to working with these guys in the future.
Donna Schaefer
Chris from Burlington Fireplace came today to clean my fireplace. He was not only friendly and professional, he did an outstanding job of cleaning my fireplace. I would recommend Chris from Burlington Fireplace if you need yours cleaned.
Kelly Fabrizio
This was our first gas cleaning & tune up. Chris did a nice job. He let us know ahead of time when he was on his way. He was prompt, courteous and efficient. He took great care with our carpet and our home not to bring dirt in or leave dirt behind. Burlington offered a nice summer cleaning special that everyone should take advantage of.
L'Rae Scherwinski
Time to tune up the fireplaces! Scheduling was simple, price is great. Justin did a great job again, cleaning up and making sure both fireplaces are ready for winter. The Burlington techs are efficient and always neat and clean up so you wouldn’t even know they’ve been here, other than the sparkly glass! Thanks Burlington, see you next year!!!
Patsy Kolner
Justin was here to clean fireplace and did an excellent job. Very professional and knowledgeable. A great asset for this company. Would recommend this company and Justin to clean your fireplace.
Lts
Came on time, efficiently cleaned fireplace, was friendly and easy to work with.
nelsro1
We purchased our fireplace in 2022. They were very professional and easy to work with. I have them service it every year and this year a technician named Chris performed the maintenance. He was thorough and efficient. I feel it is a great company to work with.
Linda Pfister
I have used Burlington Fireplace for cleaning and maintenance on my 22 yo gas fireplace for years and have been pleased every time. Today Justin was on time, friendly, professional and highly qualified. Highly recommend!
Steven Pederson
Had Chris come out and do our annual service on our Burlington installed fireplace. Great job, service as always. Thank-you Chris
Jim Butenhoff
Justin did a great job with our annual fireplace cleaning/tuneup. He was fast, courteous and friendly.
Karen Pacholski
They were early which great and did a fantastic job.
Bernardine Hoff
Technician, Chris, was prompt, knowledgeable and helpful.
Dave Stephenson
Justin and Jeff performed outstanding maintenance on our fireplace. They were very professional arriving on time and did their job carefully, throughly and neatly. Hope to get them next time.
