Burlington Fireplace Reviews

5.0
rating out of  1696  reviews
1,663
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User profile - Gordon Jacobson.
Gordon Jacobson
Lucas assured me “no worries” and he came through with an excellent service!
a year ago
User profile - Wam Mac.
Wam Mac
Mike was great, fireplace looked like new when he was done!
a year ago
User profile - Tom Grego.
Tom Grego
Great service! They communicated with us very well all the way through, were clean, and finished the job that day. We had an issue a few days later, sent them a msg that evening, and they had someone at our door by 8:30 the next morning. We had a different local company look at our chimney a while back, and we asked for an estimate, but they blew us off, never even called back. Burlington wanted our business, and were very responsive and professional. We visited the showroom, chose what we wanted, and they made it happen. We highly recommend them!
a year ago
User profile - Michael Garber.
Michael Garber
Fireplace cleaning is always very professional. I dunno if there's been a change there by (3?) years ago I contacted them about a repacement blower/motor for my Jotul. They said "no dice". Well, I re-enquired, and it should be on it's way now!
a year ago
User profile - Kevin Cornell.
Kevin Cornell
Justin serviced our fireplace today in a timely manner and answered any questions I had. He knew what he was doing, was friendly and efficient. Confident that our fireplace will work at peak performance this winter. Thanks Justin.
a year ago
User profile - Tammy Myers.
Tammy Myers
Justin provided the best annual service for my fireplace. He was professional and informative. He made the experience seamlessly convenient. Burlington Fireplace has always provided me with the best experience from start to finish.
a year ago
User profile - terrencet60061@gmail.com Nancy50.
terrencet60061@gmail.com Nancy50
Justin was our service rep and he did a great job! He was very professional and friendly. Would use Burlington Fireplace & Solar again.
a year ago
User profile - Patty Gillum.
Patty Gillum
My husband and I are totally thrilled with our new fireplace. Paul and Justin did an excellent job with the installation. They went out of their way to find siding to match ours so we wouldn't have a metal plate showing on the outside of our house. We can't say enough about their workmanship and customer focus. They made sure we were extremely satisfied with how the stone was placed around the mantel and cleaned up once the job was complete. We've had disappointing experiences recently with other contractors so this has renewed our faith -- kudos to Burlington Fireplace!
a year ago
User profile - Mike Vanduys.
Mike Vanduys
Justin from Burlington Fireplace was very efficient and friendly. I would recommend him to anyone who has the need for any fireplace services!! Keep up the great work!!!
a year ago
User profile - Marguerite Deephouse.
Marguerite Deephouse
We had our gas fireplace cleaned today by Justin. He did a very nice job and I’d say it looks brand new. Justin showed up at the time he said he would arrive, was very mindful of protecting our carpet while he worked and very professional. I would recommend Burlington Fireplace and their employee Justin.
a year ago
User profile - Karen.
Karen
Great company, excellent service.
a year ago
User profile - Joe Meinken.
Joe Meinken
Tim, Todd and Bob are a remarkable team! From the moment they called that they were on their way, they were friendly, cordial and respectful of both my home and my neighbors. They arrived on time and finished on time and explained everything they would be doing as they went along. I'll never go anywhere else for my fireplace and chimney needs.
a year ago
User profile - Beth Waters.
Beth Waters
Love Burlington Fireplace!! Should have used them sooner to switch over. The service guys are always nice and informative. They do great job of cleaning up too!! Highly recommend them.
a year ago
User profile - Don Peterson.
Don Peterson
Justin did a great job installing new chimney cover
a year ago
User profile - Andy Sirocchi.
Andy Sirocchi
Great service. Courteous, timely, friendly , and knowledgeable . So glad I picked them for my gas fireplace needs.
a year ago
User profile - Sandie Holz.
Sandie Holz
Justin is wonderful. Friendly, professional and knowledgeable.
a year ago
User profile - Patti Orzel.
Patti Orzel
I've been using Burlington Fireplace to do a yearly inspection of my gas fireplace for 8 years. They do a great job. They fixed the problems with the door and fan caused by other companies. Call Burlington; you'll be happy you did.
a year ago
User profile - Mark Wittenberg.
Mark Wittenberg
Justin showed up went to work and in a quick hour had our chimney and fireplace clean! Very helpful insight on cleaning tools and practices! Very positive employee!!
a year ago
User profile - Lauri Clope.
Lauri Clope
We purchased a gas insert from Burlington and love it! We also have the annual service to keep it in perfect condition. They are very professional and dependable!
a year ago
User profile - Mark Gaska.
Mark Gaska
After 8 years the gas fireplace needed a new starter and a good cleaning. Mike and Lucas had the unit cleaned and a new starter (they had the part on the truck) in about an hour. Thanks for a great job. Mike also showed me remote control features that I didn't know I had.
a year ago
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