Burlington Fireplace Reviews
Bruce Cicero
Justin fixed issue very quickly cleaned the fireplace up great service technician
Nick Kramer
Tech called when they were about 20 mins out and arrived on time. Justin was quick to find the issue and resolve the problem. He took the time to show us some ways to keep the fireplace clean ourselves. Excellent service
Pete Scalish
Everyone made the process easy and they exceeded my expectations. Tim, Todd, and Evan did a great job. Detailed, efficient, clean, and polite.
melinda myers
Mason, Dylan, and Chad installed a new fireplace for us. They were pleasant, respectful, and did excellent work in a timely manner. Mike our sales person was helpful and all the staff we worked with at Burlington Fireplace and Solar were great and I highly recommend this company
Nathan Smith
Had Justin out to clean my gas fireplace. He did an amazing job and was able to answer all my questions.
edward helland
Just had Lucas & Justin reinstall a gas stove. Appears work is very good and both were very professional and friendly. Thanks Lucas & Justin!!
Nicole Heeti
Great experience with Justin! Was super knowledgeable and thorough in cleaning/servicing our fireplace, as well as answering all of our questions - plus having the equipment on hand to replace the remote system was very convenient. Would highly recommend Burlington Fireplace!
Kristin Checota
The professionalism and customer service throughout the company was amazing. The install was done flawlessly and efficiently by Mason and Dylan. I’d highly recommend this company.
Barbara McNamara
We are very pleased with Burlington. They were very thorough. The fireplace is beautiful!
Kathy Kilkenny
I had such prompt, professional, and skilled service from Justin with Burlington Fireplace. My home is toasty warm again and I am so grateful!
Corrine Cagney
Justin fixed and cleaned our fireplace after another company said it wasn’t fixable! Took his time to answer our questions. Will be using this company for our future fireplace needs!
Curt Krohn
Very happy with the installation team (Sean & Bob) that installed our new insert. Already enjoying the benefits of new fireplace! Before and after.
Barb Marescalco
Lucas was on time, pleasant, professional, neat and explained what needed to be done. Replaced control module and problem solved. Plus he was a Bears fan!
Mitch Dresen
Excellent job on the fireplace door installation!
Greg Thomas
Justin located the battery backup to our gas fireplace and relocated it to an easily accessible location at the gas control panel. The battery backup formerly concealed in the assembly was compromised. A lifesaver in an emergency heat condition. Probably acted as another lifesaver, pointing out dangerous extension cord space heater configurations.
Thank you for the great and courteous service.
Connie K
I decided to call Burlington Fireplace & Solar after checking their reviews to clean and check our gas fireplace which was overdue. The gentleman who made the appointment answered all my questions. I was notified when the service tech was on his way. Justin was very professional, knowledgeable, and friendly. He explained to my husband how the fireplace worked. He put in embers which makes the flame sparkle and cleaned the glass. Wow! Justin exceeded my expectations and I will definitely continue to schedule our maintenance with them. Thanks!
Ken Solofra
Had my two fireplaces converted to gas, one an energy saving insert the other very natural gas logs.
Waited to use them before leaving review, they work great.
Put off making the change because of the mess.....there wasn't any! Brent did a great job.
Chris Ruszkiewicz
We had great service from Burlington Fireplace. Lucas arrived on time, was extremely helpful and fixed the problem quickly. Highly recommend!
Deborah McNally
Mike did a super job! He was very efficient and knowledgable
Larry Ockelmann
Chris and Tyler did the installation in a very professional manner, they both are definitely an asset to your company. I was in the retail business for 35 yrs. and when you get good employee3s like these two they should be recogniized , Thanks Larry Ockelmann
