Burlington Fireplace Reviews
Mike Biwer
Very knowledgeable, neat tidy and timely great customer service, friendly and accommodating- great job
JOSEPH HALSER IV
Justin was our service man. He was thorough, quick and friendly.
Mindy Hirst
Thank you, Lucas! You were pleasant, informative, and helpful! We appreciate your help and good work!
Marissa McCarthy
Justin did a phenomenal job inspecting and cleaning our fireplace! It operates much more efficiently now and looks brand new! He educated us on the nuances of the fireplace and what to do/not to do which we greatly appreciate. Burlington Fireplace & Solar is a great place and I highly recommend their services.
Jim Bertrand
The people I've met are friendly, helpful and knowledgeable. Lucas was an good example of that too..
Angie Brindowski
Justin was very thorough when he cleaned my fireplace and he shared great tips for me to remove glass when I clean the glass. Plus I learned I have battery backup on the fireplace. Very satisfied.
Beth Gilbertson
I just moved into a new home had 2 gas fireplaces cleaned and serviced. Dan H did an amazing job answering all of my questions, and both fireplaces look brand new! I would highly recommend Burlington Fireplace - five stars!!!!
Bridget Majchrzak
Justin was amazing! He was friendly and super polite! Went above and beyond to explain our fireplace in our new home and how to maintain it. Very happy with our service! We will definitely be using you again!
Jackie Schilz
Justin at Burlington Fireplace was great! He cleaned and inspected our gas fireplace. He was prompt, friendly and knowledgeable. He gave me some good advice for going forward.
Mary Ann Bretzlauf
Lucas was great! Gave me a call when he was on his way, got my stove working quickly, and clearly explained operating instructions. Professional, friendly, and smart - I'll ask for him next time for sure!
Ilona Hagen
It has been about a year, but still wanted to leave a review. Burlington Fireplace staff did a wonderful job helping me pick out a replacement fireplace door and verifying flu /chimney safety. Justin W did a great job with the install making sure the door fit was perfect. My new magnetic door is beautiful and works beautifully. Will definitely use Burlington Fireplace again.
George Broecker
Lucas did a sweep fantastic job very through neat and clean, very professional great service. Very nice person.
Robert Kelly
Justin did great work
Mary Stachowiak
This is the first time having Burlington Fireplace/Solar service our fireplace. Lucas was extremely knowledgeable and friendly. He answered all of our questions politely. We felt very comfortable having BF&S service our fireplace.
Jean Hasler
After 30 years I thought it was a good idea to have my gas fireplace checked out so I called Burlington Fireplace and Solar. A nice young man named Justin came out and did a thorough inspection and cleaning. He added some new lava rock at the base as well as new embers. He showed me how everything works and explained that it was all safe and in good working order. I don’t think that the glass has never been more clean…my wife is thrilled.
JH C
Justin got my gas fireplace going again after several years of not using it. He cleaned it up beautifully and made sure everything was working as it should. He answered all my questions. He was prompt and courteous.
Eileen Conway Lev
Justin was the tech that came out to fix my fireplace. Super nice, friendly &
polite guy! He got it working quickly with no mess or fuss. Very good experience with this company!
Barbara Taege
Gas fireplace not used in years. Wanted safety check. Lucas went over complete unit, carefully explained how to use, safety and any other options. Didnt leave until we were completely comfortable with operation.
Michael Volling
I had a new wood burning insert installed by Burlington Fireplace. Paul and Sean were very professional, knowledgeable, did good work, and seemed like all around nice guys. The installation went without a hitch and Paul took the time to provide an explanation on how to operate the unit when he was done. I would recommend Burlington Fireplace to anyone looking for an insert. I'm actually looking forward to the cold weather! Thanks for offering a quality product and great service!
Lisa Hilgenberg
We are extremely happy with the service call from Justin and Lance and also our experience when stopping at the showroom to inquire about service. I would highly recommend Burlington Fireplace!
