Burlington Fireplace Reviews

5.0
rating out of  1476  reviews
1,442
18
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User profile - Dawn Tierney.
Dawn Tierney
Justin was a fabulous tech. Thank you
2 years ago
User profile - Paul Klugiewicz.
Paul Klugiewicz
Richard who is the president came to our house for the quote. From the beginning I could tell he knew more than any other person I had come in for a quote. He answered every question I had and explained a lot more to me than I ever wanted to know about wood burning stoves. Not too mention they were the cheapest quote we had (by a lot for most of them). Tim and Bob did an excellent job installing our wood burning stove. They were very friendly and walked me through every step along the way. We have had a fire going almost every day since it was broke in and it works great.
2 years ago
User profile - Susan Rahilly.
Susan Rahilly
Highly recommended!!!
2 years ago
User profile - Donald Aldrich.
Donald Aldrich
Had my annual tuneup with Burlington Fireplace. Fantastic!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Could not be more pleased. Answered all questions and made necessary changes to the remote.
2 years ago
User profile - Jerod Kruszka.
Jerod Kruszka
Dan was efficient, clean, on time and thorough in cleaning the fireplace. We bought the fireplace years ago from Burlington and couldn't be happier with their service.
2 years ago
User profile - Vickey Guthrie.
Vickey Guthrie
We have had our insert for a year now and we love it, saves on our heating bill. It was installed very efficiently with little or no mess. Mike came out after a year and cleaned the chimney and he was fast and very efficient. Would definitely recommend them
2 years ago
User profile - Steve Malone.
Steve Malone
Great service from Lucas and Justin. Fast and professional.
2 years ago
User profile - Jacob Capin.
Jacob Capin
I love my new stove from Burlington Fireplace! This beautiful, modern gas stove provides great ambience and heats quickly. The crew of Brent, Chris, and Adrian were professional, efficient, and helpful. Thanks to John for designing the hearth to match my home. Nothing but positive things to say!
2 years ago
User profile - Mark Streit.
Mark Streit
Burlington Fireplace installed new wood burner fireplace in our house. We had some starts and stops due to some poor planning on our part in framing the fireplace. Excellent customer service and follow-up by Zach with all the changes. The installers are friendly and work and care as if it was their house. And the pricing was very fair. Thanks!! Mark
2 years ago
User profile - Ervin Paczkowski.
Ervin Paczkowski
Excellent friendly professional service Justin and Lucas did a great job
2 years ago
User profile - Rick Grubanowitch.
Rick Grubanowitch
Very happy with Dave and Jose and their installation.very nice guys, did a great job, and left the house as clean as it was when they arrived. Dave did a great job explaining everything about the fireplace unit and how it operates. Would recommend them highly. Worked great as a team.
2 years ago
User profile - Peg Sorenson.
Peg Sorenson
The job is only done when it is done right! Lucas and Justin came back and made our wall fireplace perfect! clean install and beautiful finish... thank you for always standing up for Quality! (and sorry about the chicken, she just wanted to go for a ride!!!)
2 years ago
User profile - William Ryder.
William Ryder
Could not be happier with our new Wood Burner Stove . And many thanks to the crew that installed it . Friendly and professional . Thank You Tim , Bob , and Matt .
2 years ago
User profile - Cindy Maki.
Cindy Maki
Lucas and Justin went above and beyond to fix my fireplace. All while being very respectful to my home. Would highly recommend.
2 years ago
User profile - Michael H.
Michael H
Great service and communication from start to finish. Zach, Paul, Sean and Dylan are awesome! Incredibly thorough and even found a small gas leak in the basement during the install. Wouldn’t have known if it wasn’t for them. Highly recommend this team and company to install your fireplace. Thank you again -Mike
2 years ago
User profile - Thomas Edwards.
Thomas Edwards
Today we had our freestanding gas fireplace cleaned and repaired by Mike Boldt and Lucas. Excellent team work! Mike assessed the problem and made the repairs. Lucas cleaned and helped reassemble the unit. They were efficient, timely, and did excellent work. Unit works great and looks great. Thanks for your help today! Tom and Susan
2 years ago
User profile - Andrew Varela.
Andrew Varela
Just had my first service call, Dan H was on time, friendly, and professional. If you want it done right the first time, Burlington is a guarantee.
2 years ago
User profile - Laurie Gorton.
Laurie Gorton
The technician, Mike Boldt, came fully prepared and did a great job of cleaning up my badly neglected and damaged gas log installation. He also had the right set of new logs to put in. I am very pleased and happy to recommend this business.
2 years ago
User profile - Wendy Rosecky.
Wendy Rosecky
My Experience with Burlington Fireplace Co., was wonderful. The product came in 3 weeks early, the install crew (Paul & Sean) were wonderful. Thank you all
2 years ago
User profile - Jennifer Reuter.
Jennifer Reuter
We went from a fireplace built in 1992 to a much more efficient fireplace! Great experience, great team. Thanks Burlington Fireplace.
2 years ago
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