Burlington Fireplace Reviews

5.0
rating out of  1695  reviews
1,662
18
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User profile - Bob Sell.
Bob Sell
Just wanted a big shout out for Dan H. who was our serviceman today to clean our fireplace. He was most efficient, courteous, and clean during the whole process. Making sure everything was looking like brand new again. Thanks for making this a pleasant experience Dan H
2 years ago
User profile - Mark Holtzinger.
Mark Holtzinger
Very professional, went above and beyond. They were very respectful of my home and cleaned up after themselves. I would highly recommend! Special thanks to Paul and Sean for doing a great job.
2 years ago
User profile - Amy Beinecke.
Amy Beinecke
Burlington Fireplace was great to work with. Everyone I had contact with was pleasant and professional and responded quickly. Justin was super helpful and thorough when working on my fireplace!
2 years ago
User profile - Gary Rude.
Gary Rude
Excellent service and installation Tim and Bob were great
2 years ago
User profile - Michael Dunham.
Michael Dunham
Fireplace Chimney Sweep Justin and Lance came out to clean my chimney. They were both very kind and professional. Justin was the lead and took the time to explain everything to me. I would highly recommend these two.
2 years ago
User profile - Matt Grunwald.
Matt Grunwald
Lucas the technician was great. Showed up on time, was friendly and made sure to protect our furnishings during the annual cleaning of our fireplace. The repairs I requested were completed quickly and our fireplace is good to go for another year. Great job Burlington Fireplace!
2 years ago
User profile - John G. Omdoll.
John G. Omdoll
Great service as always.
2 years ago
User profile - Colleen Jax.
Colleen Jax
Very satisfied!
2 years ago
User profile - Adam Jaronik.
Adam Jaronik
Justin and Lance did a great job with my chimney cleaning. Very happy with Burlington.
2 years ago
User profile - Mantas Valeika.
Mantas Valeika
I had my old fireplace replaced by burlington fireplace, and the team that came out was phenomenal (Brent, Ben, Lance). Upon arrival each of team members intoduced themselves, and went over what the plan was to ensure everything expected gets completed. They kept me up to date with the process, and involved me when needed. I appreciated their flexibility and willingness to work with me to ensure we get the right height for the new fireplace. I would highly reccommend.
2 years ago
User profile - Linda & Don Jacobson.
Linda & Don Jacobson
Justin came on time for our appointment to inspect, clean and adjust our gas fireplace. He did a great job and explained every step of the process. Justin is also very personable and a pleasure to work with. Thank you. (We’ve used Justin and Burlington previously and are very pleased with them.)
2 years ago
User profile - Thomas Krause.
Thomas Krause
Justin was awesome!! He was efficient and very detailed. Provided great service and provided all information necessary for future use!
2 years ago
User profile - Eric bath.
Eric bath
Justin did a great job doing the maintenance on our gas fireplace. Took off shoes at the door and laid a covering on the floor as to not get dust all over.
2 years ago
User profile - Karin Sahagian.
Karin Sahagian
I was very pleased with the expertise that Lucas had in not only checking out the fireplace, but also explaining the functions of the remote and the fireplace itself. I learned so much from him. Excellent service!
2 years ago
User profile - Jim Fellow.
Jim Fellow
A big thanks to Brent Ben and Lance first they came to the door introduced themselves and told us what to expect they answered our questions when we had one and when finished they explained how everything worked again very pleasant
2 years ago
User profile - Robert B Schmiedlin.
Robert B Schmiedlin
Just had our fireplace cleaned and readied for next winter. The tech (Mike) doing the work was very thorough, cleaning up when the job was done. He was very professional, meticulous and detailed in his work, answering all our questions. We have been very pleased with both the company and the staff they hire.
2 years ago
User profile - Jeffrey Schneider.
Jeffrey Schneider
Lucas was our tech, offered to switch out our batteries, which no one previously suggested. place the logs in their proper position. very knowledgeable, and freindly.
2 years ago
User profile - Steve Rose.
Steve Rose
Luke/Mason installed our Roosevelt 3400. Did a professional job, clean up afterwards was excellent too. They spent adequate time on the functionality of the unit. Highly recommend Burlington Fireplace
2 years ago
User profile - Sandra Johnson.
Sandra Johnson
Thank you Zach and Brooklyn for your helpfulness in selecting and scheduling installation for my beautiful fireplace., Mason and Dylan did a great job with a messy and complicated install. They were pleasant professional and helpful. I will tell everyone about the great job you all do. I will be thinking about all of you when I am enjoying the Packer Game, glass of brandy and a warm fire.
2 years ago
User profile - Virgis Valeika.
Virgis Valeika
Brett, Mason and Lance came out to install our new fireplace, and they could not have been more professional, knowledgeable, and incredible to work with. They took their time to review any questions I had. They kept me informed every step of the way, and consistently cleaned up throughout the project to keep the space as clean as possible. I would highly recommend this team and without a doubt have them install again given the choice.
2 years ago
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