4.9
rating out of  312  reviews
297
8
0
1
6
User profile - Cameron Campbell.
Cameron Campbell
The service at Trek Battersea was fantastic- they helped me make the right choices on servicing/upgrading parts of my bike without ever feeling like I was being pushed through a sales cycle. Sam and Carlos were great and turned my bike around in great time
a year ago
User profile - Przemyslaw Maj.
Przemyslaw Maj
Very friendly staff top service
a year ago
User profile - Michael Awin.
Michael Awin
Fabulous attentive service
a year ago
User profile - Joshua Ewulo.
Joshua Ewulo
Most helpful, friendly and professional team any side of the Thames.
a year ago
User profile - Fernando Perera.
Fernando Perera
Helpful staff
a year ago
User profile - Helen Anderson.
Helen Anderson
Wonderful team Excellent service and selling a top product. Thankyou Edwin for all your help and I love my knew bike. Bought my bike sight unseen. It was put together professionally and ready to go when we arrived from Australia. We’re cycling to the Orkneys. Confident and very thankful. Definitely shop here. All the team are experienced and so go the extra mile. Couldn’t recommend more highly. Regards Helen
a year ago
User profile - Josie Dibnah.
Josie Dibnah
Thanks so much to all the lovely, friendly staff. The service was absolutely brilliant and I love my new bike!
a year ago
User profile - Paweł Milewski.
Paweł Milewski
I just have a question can you put disc brakes on a bmx
a year ago
User profile - Jonathan Lombeyda.
Jonathan Lombeyda
Excellent service Throughout. Thank you to Carlos for getting my S-works back on the road again and explaining everything that’s been done. Rides like a dream
a year ago
User profile - Roy Carvall.
Roy Carvall
I had visited the store in January and the guys were able to change both tyres brand new on warranty as good will gesture as warranty was nearly out. All the guys there are helpful and polite. And know what there doing and listen to you when discussing your bike. 10 out of 10
a year ago
User profile - Antonia T.
Antonia T
Amazing bike shop and service. Raf fixed my bike and I am so very happy with it !!! Lovely staff and great bike shop!
a year ago
User profile - Alexander Byron.
Alexander Byron
Bought a new road bike from Trek this month, and found Verity and the team extremely helpful, highly spirited and polite throughout! I had to return to the store a few times as I was waiting for certain products to be delivered, and the team kept me well informed throughout. They clearly love bikes, so having knowledgable staff generous with their time made all the difference when making an expensive purchase such as this!
2 years ago
User profile - Andrea Thumann.
Andrea Thumann
The service is always great !
2 years ago
User profile - P S.
P S
Really enjoyed my first visit to the relatively new Trek store in London. Always been a fan of their road bikes and the store didn’t disappoint. Not just a shop but a place where you can talk to staff who are knowledgeable about all areas of cycling, are passionate cyclists themselves, and even had my current roadbike tuned by a very knowledgeable mechanic while I waited. Great for cyclists of all levels, plus they have free coffee!
2 years ago
User profile - David Page.
David Page
Quick friendly service - new back tyre in 10/15 minutes
2 years ago
User profile - Howard Hitchon.
Howard Hitchon
Found Edwin from customer services excellent in getting my order for the Domane Slr7 placed within 24 hours of the launch date back in October, with the limited information available right through to the delivery date.
2 years ago
User profile - Allan Thompson.
Allan Thompson
Friendly, efficient and helpful service from all concerned. I won't be going anywhere else for my bike needs, sales and servicing in the future.
2 years ago
User profile - Raul Ibañez.
Raul Ibañez
Really good workshop service, fast and decent price for being in London and a being a premium store. You can just walk in early in the morning and leave the bike. They also have lots of components available if you want to DIY. The staff are really nice
2 years ago
User profile - shelley routledge.
shelley routledge
Great service and friendly staff! They did a super job and I was delighted with my bike service.
2 years ago
User profile - Raymond Peart.
Raymond Peart
Great staff who are committed to giving a great customer experience.
2 years ago
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