the whole ethos and the environment at the shop is great. i feel like they under charged me for every time. i have nothing but good things to say about trek battersea.
2 years ago
Marwan Albanna
Lovely store and employees
2 years ago
Liza Hallinan
I was looking for a cargo bike yesterday with my 2 kids. The staff could not have been more helpful or knowledgable (as well as being great at keeping the kids happy and occupied). Thank you!
2 years ago
Michael Kell
Really excellent service, especially from German, the store manager. I test rode three e-bikes, which were all fully prepared for me, and was given helpful advice. Great retail experience!
2 years ago
Andrew Clark
Really helpful - such great service (5pm 3 August 2023). Picked up a click and collect order and the staff member also found the right Garmin and light mounts for me so I bought those too, then he really helpfully fitted them to my trek bike and even helped adjust the saddle angle to fit better. Thanks a lot - will definitely cycle back here in future if I need any more bike components or accessories.
2 years ago
Dan Davies
Great service, very helpful staff.
2 years ago
Urim Kuka
Very friendly and let me try 2 bikes before I made a decision to buy one. High quality bikes also with a range of prices
2 years ago
Gary Ward
Recently got a road bike from Trek!
Just really good service and aftercare. Completely different from what I received at Halfords. I would strongly recommend for all ranges of bikes.
2 years ago
Hana Tofighi
Collected my new bike today and could not be happier. The whole process of reservation and collection was incredibly simple and smooth. Edward, the lovely customer services guy, made sure everything was in order before I set off on my long journey home. He is certainly an asset to the company!
2 years ago
Catherine Kavanagh
Brilliant service, knowledgeable staff who cannot do enough for their customers.
2 years ago
Ali Murad
Had a very good experience at Trek Battersea especially thanks to Florrie. Florrie was able to help me pick out the perfect bike and alongside all the other little items to go with it that are easily forgotten about, on top of that extremely helpful and friendly.
I’ve been to a few bike shops around the battersea/Wandsworth area and I’ve definitely had the best experience here. Highly recommended to all
2 years ago
Steven Cox
A shop like this makes me happy to have chosen the Trek brand. The guys helped fix my headset play at the best price imaginable! Will definitely be returning.
2 years ago
Steve Hagon
Excellent customer service. Nothing too much trouble and always happy to help and advise.
2 years ago
Aleata Alstad-Calkins
Best bike shop ever!!! I am so lucky that it's my most local one - the staff are SO friendly, SO helpful and SO knowledgeable!!! They can instantly pick out the issues and solutions on the spot, either keeping your bike for repair (normally for 24hr or less) or giving you excellent recommendations for what you need. I'm especially fond of the fact that they don't judge you for asking novice questions or coming in for minor repairs - or they hide it well if they do :-D
Highly recommend this shop to all!
2 years ago
dario nanni
Great service, well-trained staff members and mechanics, and outstanding quality of bikes and accessories.
Absolutely recommended.
I went to repair the brakes and my bike was fixed quickly and more than wonderfully. Friendly and polite employees and work professionally, especially the man with long hair was friendly and happy to deal with his customers. Very good prices. Thank you and a special thanks to the man with long hair. I highly recommend and I will definitely come back.
2 years ago
stefano grillo
Very competent and very friendly team Defenitely my choice when it comes to repair my bikes
2 years ago
Lyndon Gabuat
Serviced our bikes here. The team are all friendly, super helpful and give great advice. Thank you
2 years ago
Andrea Franzel
I had a trek for many years and I'm now buying a new one. German in the Battersea shop has been very helpful spending time to help me navigate through the different models. He was very patience and acknowledge. I received great guidance.