4.9
rating out of  312  reviews
297
8
0
1
6
User profile - Chamil Nishantha.
Chamil Nishantha
Very good staff. Very talent and professional. The hey have done really good work with my bike. Very cheap charges too comparing other places.
2 years ago
User profile - Shukri Sultan.
Shukri Sultan
A long overdue review. This place is brilliant, the staff are incredibly friendly and helpful. They’ve saved when I was I struggling with packing my bicycle for air travel. Could not recommend a better bike shop in London!
2 years ago
User profile - Simon Pilcher.
Simon Pilcher
I cannot rate the mechanics at Trek Battersea highly enough. They have serviced and repaired my Cervelo for 2 years now. Always on hand to provide advice and options.
2 years ago
User profile - Maike Zhang.
Maike Zhang
really nice and helpful service
2 years ago
User profile - Clint Ricker.
Clint Ricker
Great service! Staff is knowledgeable and engaged. They allow test rides which is becoming an increasingly rare thing, but to me is a must before making this type of purchase.
2 years ago
User profile - Toby W.
Toby W
Best experience I've had purchasing a bike. I went with the intention of buying a road bike with a Cycle to Work scheme. They were happy to answer any questions, but also went above and beyond to make sure I was buying the correct bike and any accessories I needed.I love the bike, it's so fun to ride and the build quality seems great compared to other bikes I've had in the past. At the lower end of their price range, this gives so much confidence in their products.
2 years ago
User profile - S M.
S M
Stopped in to replace a chain and left with a few other fixes! Amazing customer service and now my bike is riding much better than before
2 years ago
User profile - Coach Emma.
Coach Emma
Excellent customer service. They are very friendly and make sure you get what you are looking for. They personally delivered what I ordered to the hotel. My best shopping experience in a cycling store. 10/10
2 years ago
User profile - Anthony Lewington.
Anthony Lewington
I found the assistance given when purchasing my trek rail Mountain bike friendly and professional. I've enjoy the rail every time I ride it. Thanks again. Anthony Lewington.
2 years ago
User profile - John Dalzell.
John Dalzell
Friendly staff. Very efficient and knowledgeable. Highly recommended.
2 years ago
User profile - William Cunliffe.
William Cunliffe
Excellent service, didn’t try to oversell me stuff. Did an excellent job on cleaning and tuning my bike.
2 years ago
User profile - Jin Song.
Jin Song
Just came home from having a puncture while riding and lucky for me I was close to Trek Battersea. Alex in the service department was super helpful to get me going again I am really grateful as I still had about an hour ride home. Really pleasant place to visit and was lucky to have these guys really close by. Thank you Alex!
2 years ago
User profile - Katrina Anne Ward.
Katrina Anne Ward
Best service ever
2 years ago
User profile - Marcin Cendrowski.
Marcin Cendrowski
I was there today to order bike. Staff very friendly and helpful
2 years ago
User profile - Gregory Scileppi.
Gregory Scileppi
The team are friendly and responsive!
2 years ago
User profile - Gregor Rinaldi.
Gregor Rinaldi
were actual legends. opened up my bike , pumped my tire for free, and fixed by gears for free, whilst giving me free hot chocolate,a nd they're super nice too
2 years ago
User profile - Chris Polak.
Chris Polak
Great shop , professional service, anyone with trek e-bikes will be happy
2 years ago
User profile - Robyn Gale.
Robyn Gale
Really good service in here today after getting a puncture
2 years ago
User profile - Dylan Rogers.
Dylan Rogers
I visited Trek Battersea to purchase a new road bike on relocating to the UK. From the moment I stepped into the store, the quality of service I received was impeccable. Dan walked me through each of the road bike options I was considering within my budget (together with accessories, eg pedals, bike lock etc), and was very knowledgeable about the differences between particular models. I also particularly valued being able to take the bikes for a test ride behind the store to gauge sizing on the bike frame and the difference in features between models (in other bike stores, I was not provided this opportunity). I have been very happy with the quality of my bike (a Domane AL5) since my purchase, and would thoroughly recommend Trek Battersea.
2 years ago
User profile - Ans B Muhammad.
Ans B Muhammad
I bought my Trek Dual Sport bike from the Battersea store, a couple of months ago. I am very delighted with their excellent customer service. All the staffs are very supportive and friendly. Special thanks to Verity for the outstanding help provided for choosing the components. I would highly recommend this place for everyone to purchase and service your bikes.
2 years ago
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