4.9
rating out of  324  reviews
309
8
0
1
6
User profile - K C.
K C
Knowledgeable and helpful staff, fixed my front wheel hub which was full of water
2 years ago
User profile - Amy Bejaoui.
Amy Bejaoui
Great service! Staff are so friendly and helpful they even offered me a coffee while I waited
2 years ago
User profile - Nayan Deep Singh Gangyan.
Nayan Deep Singh Gangyan
The folks at this Trek store just absolute brilliant. Special shout out to Sam who’s always got great insights about bikes
2 years ago
User profile - Liban Abdulle.
Liban Abdulle
Went in 5 mins before the store closed and Sam (I think that was his name) was amazing. Fixed a chain issue I had in a matter in minutes and didn’t charge a fee. Brilliant service
2 years ago
User profile - AJ Lawrence.
AJ Lawrence
Excellent service. Staff were informative and friendly. Thank you Rafe!
2 years ago
User profile - Elly Ann.
Elly Ann
The service was done within a few hours, the communication was really clear, and the staff were incredibly friendly. Couldn’t recommend more!
2 years ago
User profile - Thomas Sisson.
Thomas Sisson
Very efficient service, knowledgeable staff and mechanics
2 years ago
User profile - Andy Litchfield.
Andy Litchfield
I contacted the store for advice on fitting mudguards to my Domane and they were very willing to help. Really pleased with the service.
2 years ago
User profile - Matthew Nestor.
Matthew Nestor
Just also very nearby so i know i can always pop in not just to repair my bike but to say hello and im also welcome to have a quick cuppa by the friendly staff
2 years ago
User profile - Chamil Nishantha.
Chamil Nishantha
Very good staff. Very talent and professional. The hey have done really good work with my bike. Very cheap charges too comparing other places.
2 years ago
User profile - Shukri Sultan.
Shukri Sultan
A long overdue review. This place is brilliant, the staff are incredibly friendly and helpful. They’ve saved when I was I struggling with packing my bicycle for air travel. Could not recommend a better bike shop in London!
2 years ago
User profile - Simon Pilcher.
Simon Pilcher
I cannot rate the mechanics at Trek Battersea highly enough. They have serviced and repaired my Cervelo for 2 years now. Always on hand to provide advice and options.
2 years ago
User profile - Maike Zhang.
Maike Zhang
really nice and helpful service
2 years ago
User profile - Clint Ricker.
Clint Ricker
Great service! Staff is knowledgeable and engaged. They allow test rides which is becoming an increasingly rare thing, but to me is a must before making this type of purchase.
2 years ago
User profile - Toby W.
Toby W
Best experience I've had purchasing a bike. I went with the intention of buying a road bike with a Cycle to Work scheme. They were happy to answer any questions, but also went above and beyond to make sure I was buying the correct bike and any accessories I needed.I love the bike, it's so fun to ride and the build quality seems great compared to other bikes I've had in the past. At the lower end of their price range, this gives so much confidence in their products.
2 years ago
User profile - S M.
S M
Stopped in to replace a chain and left with a few other fixes! Amazing customer service and now my bike is riding much better than before
2 years ago
User profile - Coach Emma.
Coach Emma
Excellent customer service. They are very friendly and make sure you get what you are looking for. They personally delivered what I ordered to the hotel. My best shopping experience in a cycling store. 10/10
2 years ago
User profile - Anthony Lewington.
Anthony Lewington
I found the assistance given when purchasing my trek rail Mountain bike friendly and professional. I've enjoy the rail every time I ride it. Thanks again. Anthony Lewington.
2 years ago
User profile - John Dalzell.
John Dalzell
Friendly staff. Very efficient and knowledgeable. Highly recommended.
2 years ago
User profile - William Cunliffe.
William Cunliffe
Excellent service, didn’t try to oversell me stuff. Did an excellent job on cleaning and tuning my bike.
2 years ago
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