4.9
rating out of  347  reviews
329
8
1
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User profile - Allan Thompson.
Allan Thompson
Friendly, efficient and helpful service from all concerned. I won't be going anywhere else for my bike needs, sales and servicing in the future.
2 years ago
User profile - Raul Ibañez.
Raul Ibañez
Really good workshop service, fast and decent price for being in London and a being a premium store. You can just walk in early in the morning and leave the bike. They also have lots of components available if you want to DIY. The staff are really nice
2 years ago
User profile - shelley routledge.
shelley routledge
Great service and friendly staff! They did a super job and I was delighted with my bike service.
2 years ago
User profile - Raymond Peart.
Raymond Peart
Great staff who are committed to giving a great customer experience.
2 years ago
User profile - peter jensen.
peter jensen
Ralph and Edwin could not have been more helpful today. Great suggestions for what Quadlock mount I needed and then fitted for fee (there and then). Also v helpful re advice for a new helmet - so I have ordered that. Delighted to have found this bike store who serviced my bike recently - and it’s riding like new.
2 years ago
User profile - Kate Rhodes.
Kate Rhodes
Popped in here after work today to ask about a service. The gentleman who served me was friendly and hugely helpful - instead of doing necessary work, he advised me that my bike was good to ride for a while longer and sent me on my way with a complementary oiled chain and adjusted brakes. I would have loved to bring my bike back for a service in a month or two, however it was stolen from outside a different shop only minutes afterwards. That's London for you.
2 years ago
User profile - Sunil Arora.
Sunil Arora
Great service and bike fixed in a timely manner. Highly recommended
2 years ago
User profile - Tim Taylor-Roberts.
Tim Taylor-Roberts
Fast and friendly help from service counter. Tyre valve sorted.
2 years ago
User profile - Nelson Enrique Alvarez soto.
Nelson Enrique Alvarez soto
Very nice services
2 years ago
User profile - Ian Thomas.
Ian Thomas
Excellent service and quickly resolved
2 years ago
User profile - Jessica Guerrero.
Jessica Guerrero
Incredibly kind and caring team. Had a problem with changing the tires on my sons scooter and brought it to them for their help even though get specialised for bikes. Two people worked on it for 15 minutes and they refused to take any payment. They said their payment was making a child happy will go back to use them for all future purposes and reparations
2 years ago
User profile - Steve Blagburn.
Steve Blagburn
Needed my bottom bracket bearings urgently replacing. The tech's turned it around for next day collection. Good advice on a couple of options and all done at a good price.
2 years ago
User profile - B Drury.
B Drury
Really lovely people. Thanks!
2 years ago
User profile - Keith Bostan Harvey.
Keith Bostan Harvey
Raf and his work shop team always deliver brilliant results. If you have a high end bike that requires technical intuition, this shop has detail in its business.
2 years ago
User profile - Maxi78.
Maxi78
Friendly team and working very well
2 years ago
User profile - K C.
K C
Knowledgeable and helpful staff, fixed my front wheel hub which was full of water
2 years ago
User profile - Amy Bejaoui.
Amy Bejaoui
Great service! Staff are so friendly and helpful they even offered me a coffee while I waited
2 years ago
User profile - Nayan Deep Singh Gangyan.
Nayan Deep Singh Gangyan
The folks at this Trek store just absolute brilliant. Special shout out to Sam who’s always got great insights about bikes
2 years ago
User profile - Liban Abdulle.
Liban Abdulle
Went in 5 mins before the store closed and Sam (I think that was his name) was amazing. Fixed a chain issue I had in a matter in minutes and didn’t charge a fee. Brilliant service
2 years ago
User profile - AJ Lawrence.
AJ Lawrence
Excellent service. Staff were informative and friendly. Thank you Rafe!
2 years ago
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