Jin Song
Just came home from having a puncture while riding and lucky for me I was close to Trek Battersea.
Alex in the service department was super helpful to get me going again I am really grateful as I still had about an hour ride home.
Really pleasant place to visit and was lucky to have these guys really close by.
Thank you Alex!
Katrina Anne Ward
Best service ever
Marcin Cendrowski
I was there today to order bike. Staff very friendly and helpful
Gregory Scileppi
The team are friendly and responsive!
Gregor Rinaldi
were actual legends. opened up my bike , pumped my tire for free, and fixed by gears for free, whilst giving me free hot chocolate,a nd they're super nice too
Chris Polak
Great shop , professional service, anyone with trek e-bikes will be happy
Robyn Gale
Really good service in here today after getting a puncture
Dylan Rogers
I visited Trek Battersea to purchase a new road bike on relocating to the UK. From the moment I stepped into the store, the quality of service I received was impeccable. Dan walked me through each of the road bike options I was considering within my budget (together with accessories, eg pedals, bike lock etc), and was very knowledgeable about the differences between particular models. I also particularly valued being able to take the bikes for a test ride behind the store to gauge sizing on the bike frame and the difference in features between models (in other bike stores, I was not provided this opportunity). I have been very happy with the quality of my bike (a Domane AL5) since my purchase, and would thoroughly recommend Trek Battersea.
Ans B Muhammad
I bought my Trek Dual Sport bike from the Battersea store, a couple of months ago. I am very delighted with their excellent customer service. All the staffs are very supportive and friendly. Special thanks to Verity for the outstanding help provided for choosing the components. I would highly recommend this place for everyone to purchase and service your bikes.
Agus Arismunandar
Very friendly, helpful and kind staff! Product-wise, I have owned 3 Trek bikes and am satisfied with all three. Highly recommended.
Andrew Smith
Fast service, good choice of replacement parts, fitted immediately by helpful staff. Great experience all round.
Inês Tomás
Very friendly staff. They helped me find the right bike for my needs and how to adapt to shortage of smaller frames in Europe at the moment. The bike routes on the wall caught my eye. Anyone could forward the website where does are available, please?
Thomas Brown
Nice people. Very helpful.
Elton Ross
Really friendly and super helpful staff. Great technical knowledge in their servicing centre as well. Recommend.
Bright1
Outstanding service. Dan couldn't have been more helpful.. true gent! As for the bike... long time cyclist, newly converted Trek rider!
Fedir Sharapov (Shafron)
I really liked the service. I applied to the workshop. Even if you don't speak English, the guys will help. I don't speak English
Simon Hoskyns
Thanks Raf for a great bike service. The Madone feels like new again!
Alexander Goodwille
Have to say the customer service and the quality of the bike service were both excellent, highly recommend! Bike feels like new again!
Alex Jaeggi
Had a fantastic experience last Sunday, being served by Verity. She advised myself and a friend on bikes to purchase, helped us get the correct frame sizes and allowed us to trial a couple out. Couldn't have been more helpful and friendly and as a consequence, we both walked out with bikes on order! Would highly recommend going here if you ever need a new bike! Thank you again.
Rome Willis Tunes2018-
I purchased a rear derailleur jockey pulley wheel set. Raf S also gave me a pulley wheel bolt - as they're not included. Even though I declined to pay to have him install the new pulley wheel, he kindly offered me the use of the shop bike stand, enabling me to repair my bike.
Polite interactions with the bike techs I spoke to and wheel set was cheaper than the eBay equivalent .
Thank you Raf S
