4.9
rating out of  312  reviews
297
8
0
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6
User profile - Agus Arismunandar.
Agus Arismunandar
Very friendly, helpful and kind staff! Product-wise, I have owned 3 Trek bikes and am satisfied with all three. Highly recommended.
2 years ago
User profile - Andrew Smith.
Andrew Smith
Fast service, good choice of replacement parts, fitted immediately by helpful staff. Great experience all round.
2 years ago
User profile - Inês Tomás.
Inês Tomás
Very friendly staff. They helped me find the right bike for my needs and how to adapt to shortage of smaller frames in Europe at the moment. The bike routes on the wall caught my eye. Anyone could forward the website where does are available, please?
2 years ago
User profile - Thomas Brown.
Thomas Brown
Nice people. Very helpful.
2 years ago
User profile - Elton Ross.
Elton Ross
Really friendly and super helpful staff. Great technical knowledge in their servicing centre as well. Recommend.
2 years ago
User profile - Bright1.
Bright1
Outstanding service. Dan couldn't have been more helpful.. true gent! As for the bike... long time cyclist, newly converted Trek rider!
2 years ago
User profile - Fedir Sharapov (Shafron).
Fedir Sharapov (Shafron)
I really liked the service. I applied to the workshop. Even if you don't speak English, the guys will help. I don't speak English
Review photo
2 years ago
User profile - Simon Hoskyns.
Simon Hoskyns
Thanks Raf for a great bike service. The Madone feels like new again!
2 years ago
User profile - Alexander Goodwille.
Alexander Goodwille
Have to say the customer service and the quality of the bike service were both excellent, highly recommend! Bike feels like new again!
2 years ago
User profile - Alex Jaeggi.
Alex Jaeggi
Had a fantastic experience last Sunday, being served by Verity. She advised myself and a friend on bikes to purchase, helped us get the correct frame sizes and allowed us to trial a couple out. Couldn't have been more helpful and friendly and as a consequence, we both walked out with bikes on order! Would highly recommend going here if you ever need a new bike! Thank you again.
2 years ago
User profile - Rome Willis Tunes2018-.
Rome Willis Tunes2018-
I purchased a rear derailleur jockey pulley wheel set. Raf S also gave me a pulley wheel bolt - as they're not included. Even though I declined to pay to have him install the new pulley wheel, he kindly offered me the use of the shop bike stand, enabling me to repair my bike. Polite interactions with the bike techs I spoke to and wheel set was cheaper than the eBay equivalent . Thank you Raf S
2 years ago
User profile - Caroline Kemp.
Caroline Kemp
Super helpful staff - thank you.
2 years ago
User profile - Christian Borrman.
Christian Borrman
Great Service, Edwin was a star with my tyre choices…
2 years ago
User profile - Alvaro de la Camara.
Alvaro de la Camara
Top notch customer and mechanical service! Felt very welcome as soon as I walked in. Raf and Edwin were amazing during my visit
2 years ago
User profile - Michael Horrigan.
Michael Horrigan
Trek Battersea have been brilliant. The knowledge, service and recommendations provided by the team, both before and after my purchase has been first rate. I definitely recommend these guys whether you are a beginner rider or experienced, you won't go wrong going in to Trek Battersea. Thanks to Verity and the team for all their help.
2 years ago
User profile - Barrington Anderson.
Barrington Anderson
Verity was extremely helpful and the experience was simply refreshing. Thank you Verity.
2 years ago
User profile - Zizi Safadi.
Zizi Safadi
A great service from the moment my son and I walked in to the shop, we were given all the personal attention and time required, enough time to choose and try few bicycles to find the suitable bike, the helmet and all the relative accessories needed for the bicycle. We also applied for finance the staff talked through every step. It is an outstanding customer service, I've been to so many bike shops before never had this attention to little details service, we even received and email wishing my son a happy birthday. I strongly recommend and will not waste my time looking for any other shop in the future.
2 years ago
User profile - kyran McCourt.
kyran McCourt
Very happy indeed, very impressed with the staff
2 years ago
User profile - Alicia Hasler.
Alicia Hasler
Retardo was so easy going to the point and fixed everything I needed with my life 5 stars I'd give him keep up the good work love Alicia
2 years ago
User profile - George White.
George White
Huge thanks to the brilliant team at Trek Bicycle who helped me out in my moment of need! Had a puncture on my way to work today (21st June) and they very kindly jumped me to the front of the queue and had my Brompton sorted in 10 minutes. Brilliant, friendly service, and a quick brake adjustment thrown in too. Couldn’t be more grateful. Thanks so much again!
2 years ago
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