Marco Novella
Carlos was very kind and helpful needed to inflate the tyre he also changed a valve for me in seconds I was ready to ride again!
Chris Walsh
Staff always very friendly, helpful and accommodating
david goggins
Good variety of bikes. Friendly staff. Would strongly recommend for all riders.
Andrey Stl
Very welcoming and knowledgeable salesmen, place to ride into the shop with your bike, simple helmet return policy
Phill P
Trek Battersea dealt with a warranty claim issue for us, and it was a welcome relief that all was dealt with quickly and smoothly. A speacial shout out to Liam who went above and beyond to help us out and ensure we had to go without the bikes for as short a time as possible. We really appreciate what you did for us. Thanks.
Agustin Ezequiel Pesciallo
Best bicycle shop in London, by far, period. Best customer service, everybody is very knowledgeable, super helpful and kind. It's a pleasure going there every time.
George Yiannelis
Top customer experience and service
Nicholas Carey
Great service. I took my bike in as the chain had jammed badly. Liam took a look immediately, took the relevant components apart and resolved the problem in 5 minutes. Great approach, knowledge and attitude.
Aneel Odhwani
Went in to look for a prop stand. Ended up telling the staff member about the pedal which had a bit of play. They took payment for the stand, fitted it, made safe my pedal with no extra charge, and they offer free hot drinks. Very friendly and fast service, and recommended.
Rich Crom
Shop staff were knowledgable, helpful and super friendly. I turned up a bit late and he was nice enough to stay open for me.
AM
V helpful & knowledgeable staff - have helped me with a number of bike issues - helping me keep it safely on the road without costing the earth.
They cater to different budgets & needs: from average to performance bikes - but don’t upsell on things you don’t need, which is refreshing compared to some places.
Scott Auty
The team here are amazing people always going way above and beyond to help their customers. Definitely worth a visit even just for some cycling inspiration. Top service every time!
Sofia Campomar
The Team members at the bike shop were not only friendly and approachable, but they also possess a wealth of knowledge about bicycles and bicycle maintenance. When you bring your bike in, they are able to provide expert guidance and assistance. Overall, the level of service they offer is exceptional, making it a great place to visit for all your biking needs. You also get a text message once the bike is ready for collection. Thank you! :)
Tony B
Daniel was excellent. Informative, honest, and very customer service oriented.
Andrew Nugee
Great service team
Nice people
Appear competent
Nothing not to like
Hiroshi Matsubara
My order, a set of old Bontrager handle bar plugs, arrived in less than a week. If you're a Trek rider living outside Wisconsin, a shop like this is a must to have.
Pasquale Morese
German and his team were very professional and saw to my bike as soon as I arrived. I asked for a new chain as mine had worn down and it was completed within 10 mins, only about £10 for labour. Compare this to Balfes where they quoted me £30 to fit (more than the price of the chain itself!) and would have had to wait another week.
Shashikanth Kotha
Great customer service by the staff, I have visited the store today and the staff was very helpful in explaining the various specs and features. felt welcomed.
Timea Grego
I had a bike maintenance service in the shop in September 2023. Alexandre helped me to order the spare parts (rear wheel, new chain and Shimano Cs-Hg41 7-Speed C) and fixed my bike. I have done a couple of long distance test rides and it feels like I got a brand new bike. Thank you for the superb service.
Tobia Piatto
Great service from German!
