4.9
rating out of  312  reviews
297
8
0
1
6
User profile - Simon Allison.
Simon Allison
Fantastic customer service from the team there, especially guy with fairly mad hair. Helped with my bar plugs, lovely guy. Will be back.
Review photo
2 years ago
User profile - Fraser Cameron.
Fraser Cameron
The team at Trek Battersea are exceptional. One of the best shopping experiences I’ve had. So much so that I returned a week later with my partner who also then bought a bike, largely based on the service from German and the other team! Thank you
2 years ago
User profile - E D.
E D
Best place in SW!
2 years ago
User profile - Jason Amoako.
Jason Amoako
Great bike shop very helpful staff especially Carlos who was very helpful to me worth a visit if you have any problems with bike's . Or even buying a brand new bike
2 years ago
User profile - Lorna Fergus.
Lorna Fergus
Staff are very welcoming and always willing to help you if you are not sure about something wrong with your bike. Glas to know you can get tea or coffee while you wait for your bike. They know there stuff without a doubt.
2 years ago
User profile - Sara K.
Sara K
Wonderful service by the whole team especially Sam, very knowledgable, friendly and helpful!
2 years ago
User profile - Jamie Barlow.
Jamie Barlow
Friendly and brilliant staff - Back again soon. Great customer service every time.
2 years ago
User profile - Andrew Levy.
Andrew Levy
I received a very positive and thoughtful service upon my visit by Edwin.
2 years ago
User profile - Marcella C.
Marcella C
Brilliant! Sam serviced the bike on the spot on a bank holiday and couldn't have been more helpful. Splendid to have a dedicated Trek shop in London. Ample selection on the shop floor. Highly recommend :))
2 years ago
User profile - Justinas Leveika.
Justinas Leveika
Was in trouble, but after visiting the shop I wasn't any longer! Very helpful and friendly staff!
Review photo
2 years ago
User profile - Samantha Johnson.
Samantha Johnson
Great customer service, incredibly knowledgable staff and both bike mechanics and staff clearly know their stuff. The thing that is so refreshing about Trek is that they have also put so much effort into being part of the community; providing helpful route suggestions for all levels of cyclist, including families and providing actual rides to take part in on a regular basis with their store ambassador. Every single staff member has a smile whenever I've been in and they clearly love working there. Definitely put this bike shop on your 'need to visit' list.
2 years ago
User profile - Matty Pickles.
Matty Pickles
Delighted with the service I received from Germán. Clearly explained all the options available and set one up for a test ride
2 years ago
User profile - Yaacov Brooks.
Yaacov Brooks
Friendliest service I've had at a bike shop. Florrie and Verity were really helpful, aiding me in picking the right bike size, and teaching me patiently how to use clipless pedals. Definitely recommend!
3 years ago
User profile - Diego Rojo.
Diego Rojo
I had full support from Trek Battersea staff every time I contacted them - they have been very helpful and kind. Special thanks to Verity, who I spoke most of the times.
3 years ago
User profile - Andrew Thomson.
Andrew Thomson
Great shop for high quality products from the Trek family and also good servicing and knowledge about all bikes. Staff friendly, helpful, and knowledgeable. Shop well stocked. Highly recommended. Photos taken by six year old who loves visiting during a weekend bike ride…
3 years ago
User profile - kitty ive.
kitty ive
Incredible service at this shop. So happy it is here, free coffee whilst I wait! Will only come here for any bike issues from now on.
3 years ago
User profile - Avin Pereira.
Avin Pereira
Amazing and helpful staff..
3 years ago
User profile - Bartek Socha.
Bartek Socha
Great place to have your bike serviced. The staff was very friendly and helped me choose the right service for the bike. The price are also in line or better than other places.
3 years ago
User profile - Michael Smith.
Michael Smith
Excellent, fast service, very friendly; highly recommended
3 years ago
User profile - Giulia Biasoni.
Giulia Biasoni
Fantastic service and lovely staff! Both Alex and Rapha were amazing, sorted out my issue in no time. Will definitely go back!
3 years ago
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