4.9
rating out of  319  reviews
304
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User profile - kitty ive.
kitty ive
Incredible service at this shop. So happy it is here, free coffee whilst I wait! Will only come here for any bike issues from now on.
3 years ago
User profile - Avin Pereira.
Avin Pereira
Amazing and helpful staff..
3 years ago
User profile - Bartek Socha.
Bartek Socha
Great place to have your bike serviced. The staff was very friendly and helped me choose the right service for the bike. The price are also in line or better than other places.
3 years ago
User profile - Michael Smith.
Michael Smith
Excellent, fast service, very friendly; highly recommended
3 years ago
User profile - Giulia Biasoni.
Giulia Biasoni
Fantastic service and lovely staff! Both Alex and Rapha were amazing, sorted out my issue in no time. Will definitely go back!
3 years ago
User profile - blue m.
blue m
Massive thank you to all wonderful people at the Trek Battersea store especially German and Raf for excellent customer service and support. This wouldn't be possible without your help and generosity. Monika
3 years ago
User profile - Magnus.
Magnus
Such a pleasant experience. As others have said, Swift proactive service. I used to go into the previous cycle shop at the same location and this new place is way above that place in terms of customer service. I went in to get a tyre fixed but will now be a loyal customer of this place.
3 years ago
User profile - Gabriel Dogaru.
Gabriel Dogaru
Amazing service received today from Carlos and Alex! Very accommodating and thorough work from Carlos!
3 years ago
User profile - Marc Fouche.
Marc Fouche
Brilliant service always! Raf and Alex, thanks!!
3 years ago
User profile - Peter Edwards.
Peter Edwards
Excellent Store. Very friendly Staff and excellent Service Free Coffee aswell
3 years ago
User profile - Shama Jung.
Shama Jung
I had a fantastic time here with really helpful, friendly staff who spent a lot of time with me, explaining things. My bike had a good service too. I will be taking others here.
3 years ago
User profile - Edward Hornsby.
Edward Hornsby
Really appreciated the service from OJ very welcoming and knowledgable!
3 years ago
User profile - Hayley Parvin.
Hayley Parvin
I'd like to thank Raf for helping me out with a bike maintenance issue at short notice. I was really in a bind and he was so lovely. Amazing service!
3 years ago
User profile - Alice Post.
Alice Post
Swift welcoming and efficient service! The staff look happy to be there and us clients can feel it! lovely shop from the entrance to the back. Got there and they fixed my bike on the spot! very pleased with it! it is definitely going to be my go to shop from now on!
3 years ago
User profile - John Lee-Young.
John Lee-Young
Having been searching for a Domane SL5 for a long time, I saw Trek London Battersea had one and arranged with Florrie to drop in a few days later to pick up. When I got to the store, German was very helpful in understanding my current bike & experience and then what I wanted to accomplish with the new one. We sorted out all the necessary requirements over coffee and he was also very patient in answering my many questions as I was coming from an MTB background. Thrilled to have the bike now and very impressed with the exceptional service provided by the store.
3 years ago
User profile - Philippe Truffert.
Philippe Truffert
I dropped by to have a broken speedometer holder replaced and was very well attended to by Carlos who took the trouble to find a suitable replacement holder and fix the problem. Friendly, efficent and pro. Great service
3 years ago
User profile - Michelle Apaloo.
Michelle Apaloo
Awesome team here at Trek Battersea! Had the pleasure of riding with them on their community day ride. From Battersea to Esher via Richmond Park. Great scenic route. Lucky for me I already have a Trek bike, so I'll be touching base often!
3 years ago
User profile - z.p. car.
z.p. car
came to buy some spare bolts for my stem and headset and got them for free. carlos and alex couldn't be more helpful, and they even knew the names of some of the football players from my national squad. i'll be visiting this place again.
3 years ago
User profile - Norman Koos.
Norman Koos
Wonderful service. Got a puncture repaired and I was seen straight away. Friendly, helpful staff and knowledgable mechanics.
3 years ago
User profile - Rebeca M.
Rebeca M
Verity, Sherman and the rest of the team couldn’t have been more helpful and knowledgeable as we got our new bike set up. They had such helpful advice regarding our child bike seat. Verity and Sherman went above and beyond to make my 2 1/2 year old feel welcome. Couldn’t ask for a better bike experience.
3 years ago
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