Hiroshi Matsubara
My order, a set of old Bontrager handle bar plugs, arrived in less than a week. If you're a Trek rider living outside Wisconsin, a shop like this is a must to have.
Pasquale Morese
German and his team were very professional and saw to my bike as soon as I arrived. I asked for a new chain as mine had worn down and it was completed within 10 mins, only about £10 for labour. Compare this to Balfes where they quoted me £30 to fit (more than the price of the chain itself!) and would have had to wait another week.
Shashikanth Kotha
Great customer service by the staff, I have visited the store today and the staff was very helpful in explaining the various specs and features. felt welcomed.
Timea Grego
I had a bike maintenance service in the shop in September 2023. Alexandre helped me to order the spare parts (rear wheel, new chain and Shimano Cs-Hg41 7-Speed C) and fixed my bike. I have done a couple of long distance test rides and it feels like I got a brand new bike. Thank you for the superb service.
Tobia Piatto
Great service from German!
Hacer Ünver
All the staff was so great! I will always purchase every cycling things from Trek Battersea Store although I’m in İstanbul.
mark simms
Excellent service and a very helpful team.
nick sweeney
I dropped in this week asking for help fixing my tubeless tyres. Lance was super helpful, fixed and insisted I did not need to pay. Proper old school service. Thanks.
Alice
The team did an amazing job of restoring my road bike to brand new after a few incidents. Turnaround time was speedy and the guys were super helpful and genuine. They were even happy to fix a few niggles a month later. I'd definitely recommend them over any other bike store in SW London.
Mariella Williams
I had an unexpected puncture outside trek battersea. Good opportunity to call into my favourite bike shop in London. The guys were really helpful and efficient at sorting my puncture so I was back on the road super quick. Friendly and warm atmosphere. Thanks!
Gary Purchase
What a shop. I got a puncher on the way to work. I tryed the cycle shop I brought my cycle from no chance to busy . So after walking to work. Gave trek a call. Said I would bring bike in at lunchtime. Nothing was to much trouble. Straight in and sorted in around 30 minutes. Cheers lance
Ben LaMontagne-Schenck
I recently bought a road bike (Triban RC520) and have been playing around with the fit. Mid-ride I decided to stop in and ask if they could help me raise my handle bars. They suggested flipping the stem and within 10 minutes had my bike sorted for me. I was blown away by their willingness to help and excellent service, especially as my bike wasn’t even a Trek. Can’t recommend them enough!
Percy Yunganina
Very professional, friendly, etc very pleased with the service provided, especially to lancey and Alexander!
Tracey
Friendly and knowledgeable staff. Customer numbers in the shop fluctuate, so staff can be very busy at times. If you have lots of questions (like I did) and can wait a few minutes if needed they are super helpful and friendly.
zhang leyao
German is super friendly, patient and amazing. Definitely an amazing experience to buy my first bike in Trek London Battersea. Highly recommended!
I got lots of chance to try on different bikes and decided which one fits me better. I got useful and professional advice on selecting my first bike. Looking forward to getting my new Trek bike as my first bike!!!!!
Owen Barder
Fantastic, kind, expert staff
rajsavani1
Extremely pleased with the professional service and advise by the whole team at Trek Bicycle Battersea.
Great work guys .
Amaan
Popped into store looking for advice on first road bike purchase. Daniel attended to me and was very helpful, breaking down the different models and letting me test ride on different frame sizes
Lisa Aldred
Dan and Edwin offered flawless customer service, whilst doing a bike fitting for me today.
They shared their wealth of knowledge in a humble and informative way. So refreshing in the cycling world!
I highly recommend visiting this store if you're looking for guidance, great products and learning about local cycling communities.
Ramon El Frances
Converted to Trek and Bontrager! Quality shop and products!
