4.9
rating out of  357  reviews
339
8
1
1
8
User profile - Mauricio Rico.
Mauricio Rico
Fantastic attention and service !!
3 weeks ago
User profile - Pete Watts.
Pete Watts
Great bikes. Excellent service. Such nice people at this shop, makes it super easy to deal with
a month ago
User profile - Richard Burgess.
Richard Burgess
Great customer service and an excellent experience overall. A big thanks to Alex, who carried out the work that I needed quickly and was very helpful and pleasant to deal with. I would definitely recommend this store.
2 months ago
User profile - MH.
MH
Really professional and knowledgeable staff in store - German and Edwin were so helpful answering my many questions and both clearly know their stuff! I liked the variety of options of bikes too so I could test a few to see which the best fit was. Would highly recommend!
2 months ago
User profile - Hannah Mackay.
Hannah Mackay
Saved my life after I got an irreparable puncture mid ride! Thank you.
2 months ago
User profile - Lev Martynenko.
Lev Martynenko
The prices are amazing as well as service and recommendations.
2 months ago
User profile - Kate Ross.
Kate Ross
Great bike shop. Friendly and helpful
3 months ago
User profile - Gabriele Grimaldi.
Gabriele Grimaldi
Amazing store Great customer service , they will go above and beyond to help.
4 months ago
User profile - Adam Tadele.
Adam Tadele
Edwin is incredibly patient and knowledgeable, and he genuinely took the time to help me pick the perfect bike. Five stars isn't enough—great job, Edwin!
4 months ago
User profile - David Minea.
David Minea
Came in with my dad to buy a trek marlin 5 one of the nicest quality bikes around I 100% recommend getting your next bike from them ,awesome customer service, THANKS TREK
5 months ago
User profile - Victor Kleshnev.
Victor Kleshnev
Really helpful staff
6 months ago
User profile - Alejandro Perez (Alex).
Alejandro Perez (Alex)
Great team, I always get great service from Carlos and Alex. Thanks guys!
6 months ago
User profile - Maxamed Xaashi.
Maxamed Xaashi
Good service really
6 months ago
User profile - Max Terry.
Max Terry
Great experience buying a Trek racing bike. Maddie talked me through the process and made a few adjustments following my test ride which made the riding position more comfortable. She was very knowledgeable in helping me choose pedals, locks, shoes and a helmet. All the accessories I ordered were fitted on the bike for me when I went to collect it. First class customer service.
7 months ago
User profile - Sarah Redman.
Sarah Redman
Amazing service from the Spanish speaking guy with short hair (sorry I'm terrible with names!). He took real care to check my bike and give really good advice.
7 months ago
User profile - Jim Munson.
Jim Munson
Great service from the team, who reached out to me to arrange delivery of a small part that I'd ordered and forgotten to pick up. Will be shopping in store next time I'm in the area.
7 months ago
User profile - Mikey Lapham.
Mikey Lapham
I don’t own a trek bike (yet ) but I have been in a few times when I’ve had an issue with my bike as it’s conveniently on my way home. Every time the service is incredible. Today I came in because one of my rear break pads fell out so I needed a bit of emergency care. The fella that worked there (sadly didn’t get his name, he had long hair and I believe he was Italian) replaced my break pad with such efficiency, and charged me only for the break pads and not for the labour because it was such a quick job. I’ve also had my breaks tightened there free of charge by the same guy (and remember I don’t own a trek bike - so this store owes me nothing). I will absolutely be buying my next bike from this store. Thanks for the great service team!
7 months ago
User profile - Jacob Przeklasa.
Jacob Przeklasa
Great and reliable service and super friendly staff
8 months ago
User profile - Joseph D Vargas.
Joseph D Vargas
Super helpful and knowledgeable team! They took the time to explain everything and made sure my bike was in top shape. You can tell they really care—highly recommended!
8 months ago
User profile - Lucy Perkins.
Lucy Perkins
Super helpful team. Recently I was having a nightmare getting all the different components for my shoes. The team helped find and fit the cleats. Thank you so much.
9 months ago
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